“ Category: Fashion / Clothing „
This is the first time I've used Sunglassesuk and I have to say that I'm really impressed with the level of customer service and support that the company provide.It's a breath of fresh air that Sunglassesuk provide superb customer support and back it up with timely updates regarding your order and speedy delivery.In this day and age it's very easy for companies to forget about the customer service side of things but Sunglassesuk have got this side of the business down to a tee. I will definitely use them again and very HIGHLY recommend the company to everyone.Particular praise goes to James who was extremely helpful and dealt with the complication of my order in an efficient and professional manner. You are a credit to your company.Keep up the great work!
I ordered a pair of Ray ban Wayfarer sunglasses on Wednesday lunchtime amazingly they arrived Thursday morning. They were the best price I found on the internet, free delivery and arrived in perfect condition, along with all the booklets and gubbins to prove that they were in fact the genuine article. I most certainly would recommend this website to anybody. I am always a little wary of ordering goods on-line but on this occasion I feel there was absolutely no reason for concern. The whole process was easy, the website is easy to navigate, products and delivery times are clearly marked and the sunglasses I received were exactly what I ordered. A seamless transaction from start to finish, a very efficient and professional service and I will most certainly be using them again. I couldn't find any discount codes that worked for this website but as the prices were so good I don't think that really mattered.
I just have to say what a great bunch of guys they are over at Sunglassesuk.com. I ordered a new pair of sunglasses on Tuesday but then after placing the order realised that it would be a good idea to put my prescription in them so I rang to ask if I was too late. I need not have worried, the young man on the telephone was very helpful and explained that this was not a problem and explained all the lens costs to me he then put me through to the optician to discuss my prescription, the whole thing was painless and very cost effective. Cheryl the optician worked out how thin my lenses would be while I was on the phone and explained the difference between all the lenses available.
The sunglasses arrived today and they are fantastic, my vision is so clear it's great. I just hope this good weather keeps up so that I can wear my lovely new sunglasses every day. I would recommend Sunglassesuk.com to anyone, they are just great in shore:
ROLL ON SUMMER
Just wanted to say how helpful and friendly the people at sunglassesuk.com are, especially Sheryl who I think is the manager. I had decided to treat myself to a new pair of sunglasses and was worried about fake brands, but after a recommendation I had a look at sunglassesuk.com and I was not disappointed.
The website was really easy to navigate and I soon realised that I could have my prescription put in the sunglasses aswell! Happy days! 8)
I realised it would take a liitle longer to have my prescription put in but that didnt matter and they arrived quicker than I thought they would. I can see perfectly without having to wear my contact lenses underneath my sunglasses, which is great as I always fall asleep on the beach and wake up with sore eyes.
I had a query about the lenses so I gave them a call and found Sheryl to be very helpful and knowledgeable so I was immediately re-assured. I would definitely recommend this website to anyone ! My new Raybans arrived this morning and I cant wait for my holiday :O)
Thankyou, I will be telling all my friends all about you.
I would like to give some feedback on Sunglassesuk customer service team which were just fantastic with my order.
Having phoned up to ensure that I was going to get my order of ski goggles before I left for the slopes Sheryl offered to send my order by next day delivery to ensure it arrived. Unfortunately I made a mistake on the post code so the package did not arrive, but Sheryl managed to track it down and arranged for me to collect it. This was service above and beyond the call, Thank you.
You cannot contact many Internet companies so it was most welcome to have team to talk to that cares about customer service.
I will definitely be using Sunglasses UK for my next purchase and would recommend them to anyone.
The products are genuine and the service is excellent, who could possibly ask for more?
First Class Service Thankyou
I just had to write & say a great big thank you to Sungassesuk.com. This is a great website to get your sunglasses from, it has recently had a bit of a makeover and I wasn't sure if it was the same people to start with. However a quick phone call soon put my mind at ease.I ordered a pair of Rayban sunglasses yesterday morning and they arrived today. What fantastic service, the sunglasses are genuine Ray-Bans they came with all the leaflets and a RayBan case and cloth, the price was excellent as was the serviceThis is a lovely website, I have used them previously and always been very pleased. I would certainly reccomend them to a friend and have done many times. The sunglasses are genuine and so much cheaper than in the shops, staff are helpful and friendly. Thank you.
ordered a a pair of RayBan Monday morning for next day delivery (it said it was availlable) now Thursday aftrenoon and I have not even had an acknowledgement, payment taken and no updates. Tried calling their 0845 number for the last three days and no answer - I am getting very worried now and may raise a dispute with my card if I do not get a reply in the next day or so. My suggestion would be to avoid!
This is the second occasion I have purchased a product from the Sunglasses UK and on this occasion I had a query in relation to their price matching policy.As always the customer service was excellent, good swift correspondence to assess the issue and a prompt response to address it! I have already recommended the site to others as perhaps the best place to purchase a pair of shades and I will certainly continue to recommend your store in the future Especially if you are looking for prescription sunglasses there Ray Ban tint is spot on!!A very very satisfied customer.
I'd give my Ray Ban's a five star and would definitely buy more products off this website because of the easy process and the ten per cent off you recieve when the sunglasses arrive, also the prices are reasonable and affordable. Thanks for the great service!