Great time-saving invention! (tesco.com)

Member Name: BRS82

Product:	tesco.com
Date:	29/05/09 (11 review reads)
Rating:

Advantages: Good choice of produce and simple to use

Disadvantages: The delivery charge!

We regularly use Tesco online shopping, and have found it excellent.

Some of the best points about Tesco's online shopping service:

* Good choice of delivery slots: You can select a two hour window throughout the day, seven-days a week in which your shopping will be delivered. The prices vary, with evenings and weekends obviously being more expensive, but it's still affordable and we've never paid more than £5 for a delivery - which is usually less than you'd pay if you took a taxi home from Tesco with shopping. Our experience is that Tesco's drivers have always been polite and friendly, and the delivery has always arrived on time.

* Very wide choice of products, including a good selection of fresh produce. If Tesco don't have the product you've ordered in stock then they'll include a 'substitution' product which is similar - but they tell you this on delivery and if you're not happy then you can send the product back and not be charged.

* Easy to use ordering website: The 'favourites' section is particularly useful as it allows you to select items from a list of those that you purchased last time you shopped with Tesco - can be really helpful for jogging your memory!

* Environmentally-friendly: They give you the option not to have your shopping delivered in plastic bags - the delivery driver just brings the crates into your home and you take each item out. Good way to cut down on plastic carrier bag wastage!

Negatives:
* Occassionally you can struggle to find the product you want on the website, but normally you find it eventually even if it takes a few minutes to think of different search terms to narrow down your results.

Overall Tesco online shopping is a great, time-saving invention. It's reliable, the staff are helpful and it's easy to use.

Summary: Excellent service - saves time and gives you access to Tesco's full-range of produce