The Cooks Kitchen

Strange coincidence that the name of last (and only good) review of thecookskitchen is the same as the advertising manager for the company - ummm, Giles is not that common a name. Just shows the incompetence of the staff that he would use his real name!

I have always had excellent experiences with the cooks kitchen. The range is fabulous and I have only received excellent customer service. I am a convert.

thecookskitchen.com and www.kitchenware.co.uk have the same contact number, sell the same things but have different websites: who are they trying to deceive? Still having extreme problems with them and I am clearly not alone (see http://www.reviewcentre.com/reviews100570.html) as well as this site for both websites. Complaints do not get answered despite what they misleadingly say on their site and 'customer services' put the phone down on you. They've taken my money but are not delivering. There are plenty of other sites you can reliably use to get your products. Ps. it's only given 1 star because that is the lowest score ...  Read the complete review

Ordered goods on over a month ago. Goods still not received. No reply to multiple emails. Unreliable!

The customer services at The Cook kitchen is appauling, I would advise anyone to avoid using this site. Although the goods being sold on this site are good you will have a long wait before getting them. I have waited nearly a month for mine when it was promised delivery within 10 days, and they still havent arrived. The contact details they give you on the website arent worth trying as they dont reply to emails and they dont answer the phone if you call them enough times they will take the phone of the ...  Read the complete review