| Product: |
ThePerfumeEmporium.co.uk |
| Date: |
11/05/09 (701 review reads) |
| Rating: |
 |
Advantages: None
Disadvantages: They do not have a telephone
I now wish that I had read all these reviews before purchasing my perfume from The Perfume Emporium UK!!! I should also have been alerted to the fact that they do not have a telephone and email or snail mail are the only means of contact.
I purchased some perfume from them in March and as per many others never received it and after numerous emails and delays to allow for the postal system, I was asked whether I wished to reorder or for a refund. I opted for the refund as I had no intention of going through all that pahlava again. After about a week I found that my refund had NOT been made. I emailed Perfume Emp. to enquire as to where my refund was to be told under DISTANCE SELLING REGULATIONS that I had to wait 30 days!!! After 30 days had expired, still no refund. I am now going through the various channels to try and recover my refund, as my Visa company will not pay out when under £100. Hopefully I will be successful or be satisfied that the relevant authorities will CLOSE THEM DOWN!!! Also is it just a one-man company i.e. CHRIS (male or female - do they have a surname?)
Summary: PERFUME EMPORIUM UK CANNOT BE CONSIDERED LEGITIMATE
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Last comments:
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- 01/08/09 The Perfume Emporium is indeed a fraud - do not use this site.
However, anybody who has been scammed should keep attempting to get a refund. Do not take any rubbish from the proprietor and do not give up hope. My experience was that, after around six weeks, I did get a refund. He had to be frequently and firmly chased, but I succeeded in the end.
Neverthel ess, this is a fraud, and should be avoided at all costs. |
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- 18/05/09 I wish I had seen the reviews here before I bought a perfume with the Perfume Emporium as well. Exactly the same as Dreamer2 - I'll just copy and paste to save time typing:
'I purchased some perfume from them in March and as per many others never received it and after numerous emails and delays to allow for the postal system, I was asked whether I wished to reorder or for a refund. I opted for the refund as I had no intention of going through all that pahlava again. After about a week I found that my refund had NOT been made. I emailed Perfume Emp. to enquire as to where my refund was to be told under DISTANCE SELLING REGULATIONS that I had to wait 30 days!!! After 30 days had expired, still no refund.'
I believe this to company to be a scam and have denounced them as such in Consumer Direct. |
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