Newest Review: ... at the earliest mid April, this was not stated on the website otherwise i wouldnt of placed the order. As my baby is due the ... more
Customer twoleftfeet.co.uk Reviews (57)
by - written on 31/03/09 (Useful, 350 readings)
I ordered a silver cross 3d pram and carseat from TWO LEFT FEET on the 2nd March 2009 totalling £322.00. I recieved an email saying the pram was not in stock and i wouldnt receive it till at the earliest mid April, this was not stated on the website otherwise i wouldnt of placed the order. As my baby is due the begining of April and i couldnt chance having no pram as i have 2 small children to take to school i asked them for a refund. They said i would receive a refund which i did not. Unable to speak to anyone in person and After sending them many emails which they ignored i finally received an email on friday 27th March saying they have gone into administration. I ... Read the complete review
by Very disappointed, never to return, customer - written on 27/03/09
there's definitely a theme here ... steer way clear of this company! yes their prices are good but their customer service is non-existent and will only reply to emails, although this seems to take them over a week. they never keep a promise, they never deliver the goods and when they promise a refund it doesn't come through. they don't appear to be even the slightest bit interested in customer loyalty! a company like this does not deserve to be allowed to continue trading. YOU HAVE BEEN WARNED!
by thefairreviewer - written on 26/03/09, updated on 26/03/09
Two left feet have left us out of pocket by £750. We ordered a cot and other nursery goods in early Jan 09 and have yet to receive either goods or a refund. Despite phone calls, emails and even letters from our solicitor we have still had no response from the company. We have now contacted our bank who are going to dispute the payment and hopefully get our money back via chargeback. A thoroughly stressful experience, one we could have done without at a time when we should have been enjoying our new baby (who, incidently, still has no cot to move into when she out grows the moses basket we have borrowed in a couple of weeks). We are not alone. The same has happened to ... Read the complete review
by joe bloggs - written on 25/03/09
Just to let everyone know TWO LEFT FEET have CLOSED down!
by Alessandro - written on 17/03/09
stay away from them! they took my money immediately from my credit card, then told me I'd have paid more for shipping cost. Then we decided to cancel the order, they should have given my money back in 30 days but....I haven't seen them since then!really stay away from them, they are only a bunch of thieves!