Late Delivery - Zero Customer Service (twoleftfeet.co.uk)

Member Name: M&S

Product:	twoleftfeet.co.uk
Date:	24/02/09 (175 review reads)
Rating:

Advantages: Cheaper than others

Disadvantages: Poor service

I purchased a Tripp Trapp high chair from Two Left Feet which stated 2-4 weeks delivery on the website. The money was taken from my account immediately atfer purchase. After 4 weeks I then sent an e-mail as I had received no communication at all. I thought I should be patient as it states quite clearly on the website that there is no customer service phone line available and that once they have received the order to their warehouse then they will dispatch it. I did then e-mail customer service after 5 weeks and recieved an e-mail saying that it would be another 2 to 4 weeks. I then replied moaning about the service and didn't receive much of a reply. I did eventually receive the order which was correct but I wish they published realistic delivery dates on the website as I was expecting the order between 2-4 weeks not 6-8 weeks. As there as so many bad reviews about this company on the internet I am surprised they are not paying attention to this. If you don't mind a long wait and nowhere to go to find out what is happening with your order then go to Two Left Feet.

Summary: Don't use this company