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Unitedprint Ltd

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35 Reviews
  • Fast delivery
  • Pretty colours
  • Delivering time
  • Have a picture of product
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    35 Reviews
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    • More +
      29.11.2016 04:24
      Not Helpful
      (Rating)

      Advantages

      • prices
      • "print quality"

      Disadvantages

      • "cards were wonky"

      They use DPD who give up to date tracking of where the order is at,

      Unitedprint are a cheap printing company who can offer reasonable services.
      I would recommend them to a friend purely based on the low costs they charge.
      Unitedprint however don't put problems right if there is an issue due to the large support team they clearly find it difficult to sort out an order because printing is done abroad.
      Unitedprint, print quality products, however they are let down on the products being cut slightly wonky. Maybe they need to sort out the alignment when trimming the products down.
      I also have had some slight issues with the bleed they ask for, but nothing to lose sleep over.

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      21.11.2016 18:05
      Not Helpful
      (Rating)

      Advantages

      • "Customer support"
      • "Print quality"

      Disadvantages

      • "Print in the UK "
      • "Have a picture of product"

      Need to improve the site images and print in the UK

      I have used united print for over a year now. United print give a great service to customers. They post all of the printed items via DPD, and give updates on the order status which is really helpful. The support they can provide is faultless. I will continue to use them for years to come.Very pleased with my first experience. Unitedprint are always significantly cheaper than any other company that I have worked with.

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      14.11.2016 17:34
      Not Helpful
      (Rating)

      Advantages

      • "Variety of products"
      • "Options to customize each product"
      • "Product quality"

      Disadvantages

      • "Delivering time"

      Product quality, fast communication and wide range of options

      It took some time to get the final product by difficulty in getting the file that fulfilled the requirements. Thereafter, further delayed the delivery of the product for something I have no knowledge. But delays aside, the product has quality, comes well packed and at a competitive price. Communication has always been fast and transparent. I recommend.

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      04.11.2016 11:18
      Not Helpful
      (Rating)

      Advantages

      • Support
      • Prices

      Disadvantages

      Friendly and helpful support!

      Very friendly support who helped me while I was in the process of ordering stickers. It turned out I was trying to order from the English website when the support told me there was a Swedish version also - witch helped alot. Everything from language barriers to shipping prices was much more easy to figure out with the Swedish version.
      Turned out great and delivery time was also surprisingly good. The first of the 250 stickers I ordered was damaged due to poor handling/packing, but that didn't matter much (could be something to think about though). Also, maybe have example photos of the stickers/product on the homepage, just to see what different materials looks like instead of just a description.
      Will definitely do business here again soon!

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    • More +
      11.10.2016 19:48
      Not Helpful
      (Rating)

      Advantages

      • "Great support"
      • "Good quality"
      • "Easy website"
      • "Fast delivery"
      • "Great value"

      Disadvantages

      Aways our company first choice

      Excellent printer, best value of money, fast delivery, good quality print, very responsive, aways our company first choice!

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    • More +
      30.09.2016 03:06
      Not Helpful
      (Rating)

      Advantages

      • "good quality"
      • reliable
      • cheap

      Disadvantages

      • "long delivery time"
      • "white boarder"

      I will always recommend to friends.

      I have used united print for over a year now. It was the best decision I have ever made. United print give a great service to customers. They post all of the printed items via DPD, and give updates on the order status which is really helpful. The support they can provide is faultless. I will continue to use them for years to come.Very pleased with my experience. Unitedprint are always significantly cheaper than any other company that I have worked with, and in my opinion the quality of the print is top notch.There is a wide range of different paper weights and types to choose from, together with choices on size, trimming, and choice of gloss or matt, which makes it possible to customise products very easily. There is also a choice of delivery speeds, ranging from six days to one day, which means that if you are not in a rush you do not have to pay a large amount for delivery.There is an ability to see a screen proof of you product before confirming the order, which is extremely useful. The service is a pleasure to use. It is a lot cheaper than any other company I have ever used for printing things, especially for posters and flyers. It is a shame they can't do smaller batches for cheaper prices, but for wholesale bulk printing this is the service for you. The more you buy the cheaper the price becomes. Which shows they are only charging for material not labour after.

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      06.08.2016 16:11
      Very helpful
      (Rating)

      Advantages

      • "DPD used for delivery"
      • "Arrived on date provided"
      • "Protective packaging"
      • "Good print quality"
      • "Best prices I've seen for posters"

      Disadvantages

      • "Quite hard to use chat service"
      • "Website could do with a little improvement and doesn't use SSL"

      Price and quality are excellent, but the website could be modernised.

      I chose to order my first batch of 100 A1 posters from Unitedprint due to their prices being the cheapest I could find online. I've never had more than a few posters at a time printed before and I was reluctant to make my purchase due to a past experience with another company of very poor quality printing which I feared could be my fault (I've since learned it wasn't).

      The Unitedprint website says the company has many different locations worldwide, but these don't appear to be actual print facilities, just offices and other registered addresses. I read that 90% of production happens in their facility in Germany, which from the pictures looks very clean and professional, and efficient.

      Before going ahead with my purchase, I contacted Unitedprint via both phone and online chat. The phone was answered quickly by a German man speaking good English, who was able to help me.

      I found it quite hard to get connected to someone on the company's online chat service, as it seemed no advisors were available despite trying within the 8 am – 8 pm availability time. Once I got through to someone, I had to wait around 15 minutes for each reply to my message.

      I went for the free “Basic Check” for my artwork. I couldn't find an explanation for what the different grades of checking actually included. I would have thought a “Basic check” would check something as simple as the artwork being the correct size, although the advisor advised me to select the premium check for my sizing concerns. I think that the premium check might be their go-to response for all artwork questions.

      The website and interface for ordering isn't the best design I've seen, but still is functional. I would have been more inclined to place an order sooner if there was a modern web interface and some of the pricing and other information was presented in British English format, for example the pound symbol should be before the price, not after.

      The site is not using SSL, despite listing SSL under "Reasons that speak for Unitedprint". On the internet today, SSL should be considered a definite requirement for any site accepting payment or the uploading of possibly confidential artwork.

      The order process was quite straight forward and my artwork was checked within a few hours. The posters were sent from Germany to the UK via DPD which I was very pleased with. I wasn't sure how long this would take as DPD's website said the “DPD Classic” service in Europe was 1-4 days, and I was going to go on holiday two days after the “delivery by” date. I contacted Unitedprint who said it probably wasn't going to be delivered on time. On the morning of the “delivery by” date I checked the tracking and saw that the delivery had arrived in the UK that morning and was out for delivery. DPD's one hour delivery window was very useful.

      I got home to discover a very heavy box the size of the posters flat, which was a surprise as I was expecting they might be in a large tube or rolled to reduce the packaging size. The method of packaging used protected the posters very well and meant that they didn't curl up. The posters were all fine and looked stunning. The UV varnish option I had chosen meant that they appeared very glossy, which is certainly great looking for some artwork or photo prints, but I think I'll go for standard matte on my next order as reflective light could make the glossy posters hard to view depending on light positioning.

      I thought I'd count the posters to check I had the right quantity. I kept getting closer to counting 100, and realising I was barely over half way through the pile. 170 posters in total! Maybe this is intentional or possibly a mistake, but I was pleased to have the extras anyway!

      What stands out to me the most about Unitedprint is the incredibly cheap prices which I haven't seen beaten anywhere. The speed of production and delivery was good, certainly standard delivery isn't fast, but doesn't take a really long time either.

      Overall, I'm very pleased with the quality of the products I ordered and can't wait to use Unitedprint again. I wouldn't hesitate to recommend them to anyone needing posters based on my current experience. I can't really speak for the quality of the other products and consistency of the service over time just yet, but I look forward to trying out some more of their options.

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    • More +
      06.11.2015 14:52
      Not Helpful
      (Rating)

      Advantages

      • " affordable prices"
      • "professional printing"

      Disadvantages

      • "online orders a bit confusing and complicated"

      Fast, high quality & friendly service


      I´m very pleased with the results of the flyers for our new activities for toddlers we ordered last week. The delivery was quick and the printing quality excellent. I didn´t have any problems at all with my two first orders and they arrived before I expected so we could started promoting our new activities right away.

      The website and the process of sending files via email was a bit complicated for me though, I wish they can find a better and fastest way to order online. A more user friendly website will be a good improvement. Apart from that I´m very happy with the results and definitely will use this service again in the future, very affordable prices and great quality products.
      If you are a new company or a small business Unitedprint is definitely the right option for you.

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    • More +
      09.09.2015 23:48

      Advantages

      • "Speedy delivery"
      • "Great service"

      Disadvantages

      Great service at competitive prices

      Great service at competitive prices

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    • More +
      17.08.2015 20:27
      Very helpful
      (Rating)

      Advantages

      • "Excellent Customer Care"
      • "Fast Delivery"
      • "Great Quality"

      Disadvantages

      • None

      Fast, Efficient and Great Quality

      We ordered 15'000 flyers for Travelodge Hotels Ltd, the flyers arrived ahead of schedule in perfect condition with fantastic quality print. Our guests/customers and staff were overwhelmed by the quality and we will definitely be referring future business to UnitedPrint.

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    • More +
      14.08.2015 19:24

      Advantages

      • "Service chat"
      • "Fast delivery"
      • "Low prices"
      • "Great quality"

      Disadvantages

      • "Delivery of pictures to print"

      I will order again

      I ordered again and again I'm very satisfied. Paper is of very good quality. Very well printed, Fast delivery. And the service chat on the website is awesome, I really like to get help so fast!
      Only the delivery of my photos was difficult. Two times I got a mail they were too big. Third time I sent small images and it was fine but the quality of the pictures is now less.

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    • More +
      06.06.2015 18:44

      Advantages

      • price

      Disadvantages

      • "time of delivery"

      The best printing company I've ever used.

      The best printing company I've ever used. Best prices and good quality. Awesome!

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    • More +
      28.05.2015 22:13

      Advantages

      • "Fast delivery"
      • "Pretty colours"
      • "Good paper quality"

      Disadvantages

      • "(Very) little white border"

      I recommend !

      I ordered 250 postcards on 300 g paper. Both sides printed in colour. I'm very satisfied! The quality of the paper is good, it is well printed. Only a little white border that's visible on the left. It may be caused by the image I delivered, but I wouldn't really know what I did wrong. A fast delivery too! For this price, the quality is perfect.

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    • More +
      28.05.2015 21:33

      Advantages

      • "Cheap price"
      • "Pretty colours"
      • "Good paper quality"
      • "Fast delivery"

      Disadvantages

      • "(Very) little white border "

      I recommend !

      Ik heb 250 briefkaarten besteld, op 300 grams chromokarton. Beide zijden heb ik in kleur bedrukt, en als afwerking heb ik UV-lak gekozen. Ik ben zeer tevreden met het resultaat. De kwaliteit van het papier is goed, de kleuren zijn erg mooi. Één minpuntje: er is een klein wit randje te zien, links en onderaan. Misschien ligt dat aan het formaat van de afbeelding die ik aangeleverd heb. Ook de levering was erg snel, ik ga zeker vaker bestellen!

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    • More +
      16.03.2014 14:39
      Not Helpful
      (Rating)

      Advantages

      Disadvantages

      Excellent quality printing, great pre-sales support, fast delivery. Very happy.

      I've used United Print for three orders now, and each time I've been delighted with the results.

      I run a couple of small businesses, one is a martial arts school, for which I've had a couple of things printed, including some large promotion posters printed and promotional cards.
      The other, most recent order was for my photography training business. I got some brochures printed to promote that and obviously being about photography the quality of the printing was very important to me. Suffice to sayI was very happy indeed with the results. Excellent print quality and perfect colour reproduction.

      I had a couple of pre-production queries about the required artwork etc which were handled easily and instantly via their online live chat feature in just a couple of minutes.
      Ordering was simple, and delivery very fast.

      Altogether a very positive experience and I wouldn't hesitate to use them again for future orders.

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