Newest Review: ... category and I am always browsing the ladies category once a month to see what they have added which is new. I have purchased many items... more
I like it Very much
Member Name: greenpomme
Advantages: Easy to order, wide choice of products, free treats, collection service, free returns
Disadvantages: Occasionally out of stock
Very is an online and catalogue shop, very similar to Littlewoods and I believe also run by the same people, but it has not been around for as long. They do a lot of the same items and in my experience Very is always the cheaper of the two. Delivery is just under £4 and they also have a free collection service for items under a certain weight, whereby you collect items from a local shop. My nearest one is a Spar shop about 3 miles away, so not too far really.
They also have an incentive called Very Treats. Very Treats are items that are given to you for free when you place an order. Each month there are 3 different items, and you can choose which you want (although some have a minimum order total).
Very sells all the normal things you would expect of a catalogue such as electricals, furniture, clothing, toys. It also has lots of celebrity ranges, including clothing collections by Fearne Cotton, Diana Vickers and Holly Willoughby and interiors by Kirsty Allsopp.
Items can be paid for immediately or within a certain time of invoicing with no charge, else they can be paid based on APR, so it's quite a flexible payment system.
My personal experience of Very:
I have only ordered once from Very but I will share my experience. Firstly I couldn't do it online as I was trying to use a promotional code I had from a magazine insert and the website would not accept it. I rang up and they apologised and did my order over the phone. The item I bought was an exercise bike, which was cheaper from Very than Littlewoods. I also bought a nail varnish (to bump me over the amount I needed for the code). The exercise bike was out of stock, which I knew as I'd read online, but they said they'd send it when it came in. The nail varnish arrived a few days later as did my Very Treat (a cup for the jubilee 'Keep Calm Ma'am'). A few weeks later the exercise bike arrived as expected, however one of the screws was wrong so I had to ring Very. They gave me the number of the producers and said to ring them (which I did and they sent a new screw). I told Very that it was unacceptable that I'd had to wait a long time, and then couldn't even use it when it came. They said that they would waive my delivery fee, which I thought was fair compensation.
Overall I am happy with the service I received, people were polite on the phone and they dealt with my problem well. Since placing this order I have also been sent another offer for £10 off a £50 spend and I am often seeing incentives to buy from them. I would recommend them.
Summary: A Very convenient way to shop