Newest Review: ... in. Their items can often cost slightly more than they do elsewhere, of course this is because they know they can do this as some people ... more
Oh another let-down from Very.co.uk
Member Name: fred67
Date: 09/08/12, updated on 25/06/13 (29 review reads)
Advantages: None - don't bother
Disadvantages: They just fail to deliver on their next day website promise
Yes I was impressed with their website and seeing next day delivery plastered allover their website I was excited to place an order.
The excitement soon turned to disappointment when my parcel never arrived as indicated and customer services couldn't say when it would come.
Any correspondence with Very just refers to their conditions of delivery.
I can't trust this company to deliver on time so therefore am reluctant to use them again. They are too cavalier in their attitude to deliveries and should rethink the way they do things.
***Thought I would try them again (many many months later) but oh no, next-day delivery mucked up again!!*** How difficult is it to meet their own deadlines?
Customer Service (what customer service!!!) do nothing as I've heard nothing back 7 hours later.
They obviously have no intention in making sure I am looked after and go the extra mile to retain me as a future customer!
Summary: They are jokers! If you are in a hurry you could be left waiting!!!