I think like many people me and my husband had a voucher for wine from this company. We traded in our airmiles and it turned out that 12 bottles of wine would only cost us £6.99 delivery charge, so we thought we would give it a go. We signed up and paid the charge using a debit card, and we checked everywhere for hidden clauses signing us up to a programme of regular wine orders and could not find any such mention during the sign up process. The box of wine came and we were very happy with it, especially for £6.99, then after a couple of months the whole experience turned very sour. My husband received an email saying our next case of ...  Read the complete review

Ordered 1 case of white wine for £56 delivered - not bad if its any good. The price was the only good thing unfortunately. a) They use Yodel, you don't find this out until the order is confirmed unless its hidden in the FAQ somewhere. Yodel, in my opinion, are terrible - they are a delivery company that pay their drivers only for SUCCESSFUL deliveries so they have some very unscrupulous business practices to achieve this. b) They completely discarded my delivery address which was my work premesis, now I have weeks of playing "We failed to deliver your package" or drive 50 miles to the depot. c) I had another account linked to my ...  Read the complete review

I'm very surprised to see the plethora of negative reviews for this website! I have used them for just over a year and halve ordered from them three times, with minimal fuss. I had opted for their 'Winebank' plan, whereby you 'save' £20 a month and they reward you with an additional £20 every three months. So, 3 months of wine 'savings' = £80 after they contribute. This has allowed me to order three very nice crates of wine (personally selected) at what I consider to be a very reasonable price. I have had one problem with them (my first crate of wine disappeared off the radar for about a week!) That said, it was an address that managed ...  Read the complete review

Like most people I placed my first order with Virgin wines due to getting a £20 discount off the first order. I've ordered a few times since especially when they've had special offers but I like to shop around. Virgin don't like this and they keep phoning trying to solicit an order. This makes me even more determined not to buy. I don't know how many times they'd credit your money back when you say you don't like a wine but I've only done it once and they did give me a credit. I can't help feeling however, that if you push your luck with too many claims they'd cancel your membership. If they don't the rest of us must be subsidising the complainers. They don't ...  Read the complete review

Lastminute.com treated us to £20 off a case of wine from Virginwine.com, when we booked a holiday. We couldn't refuse the tempting offer, saves having to pack wine in our case when returning from holiday! I later discovered you don't need to book with lastminute.com to get the offer, if you log on to the site there is a password for £20 off your first order, but that's life isn't it! Logging onto Virginwines.com a bright home page greets you in purple and red colours mostly. You are asked to log in if you haven’t done so before, a very easy process – my husband even did it! Then each time you log on, it welcomes you back by name! The main part of the ...  Read the complete review