whsmith.co.uk Reviews

Ordered a filing cabinet as a Christmas present - ordered on 17th December. in spite of a banner headline on the Smith's website announcing 'free postage on goods over £15' I was charged £6.50. Cabinet still has not turned up in spite of my account showing that the order has been completed. No response to my 3 emails either - absolutely dreadful customer service. Wish I had used Amazon.

I have grown up with WHsmith and when I was younger would always go there, to buy my records and school stationary. It was a shop with a great reputation and which sold good quality products. Sadly over the years the WHsmith I loved, has in my opinion, lost ground to the supermarkets and other online stores. However I was ...  Read the complete review

When you first go onto whsmith.co.uk, you will see that the main colours are Blue and White which are the colours of the WH Smith logo. This site is easy to navigate your way around. Going down the left hand side are different categories you can view. At the top of the first set of categories it has the heading 'browse' ...  Read the complete review

"WHSmith.co.uk" is the official website for the British high street retailer of the same name. It was first launched in 1995 and receives erratic traffic measurements which noticeably increase on an annual basis towards Christmas. According to Alexa traffic research, the website is ranked as being the 580th most accessed ...  Read the complete review

I just had to use WH Smith last week to look for a book I could not find in store. I searched online on the site after being told by their staff they would have it online. The book was there to be found and I noticed on the side the book would be available in 1-2 weeks. I was happy with that as I needed the book in a months time. So I ...  Read the complete review

I usually buy my stationary products from WHSmith, and really like the fact that their prices are competitive, whether it be their own branded pens, pencils or premium branded fountain pens and hardback books. They have a fantastic facility for ordering books even if they do not have a particular book in store at that moment ...  Read the complete review

I normally visit WH Smiths from time to time for various photography & computer magazines. On a recent vist I was surprised to be told they no longer offer plastic carrier bags which I thought was slightly ridiculous as it was raining at the time. Hopefully they'll reverse that decision if they have not done so already ...  Read the complete review

I decided to use WHSmith.co.uk for some christmas presents this year because they offer free delivery and their delivery is a lot quicker than Amazon's super saver delivery. They sell mainly books but also have a wide range of stationary products, video games, music, DVD's, magazines and a selection of gift items. I was ...  Read the complete review

I have been using WHSmith online for a great deal of my Christmas shopping. The site is very easy to use. You just have to register your details and set up an account. Your account holds all your order history and what stage your order is at which is very helpful. They sell all the things that they do in store such as ...  Read the complete review

always there - Advantages: If they have'nt got it in they will always try to get it for you., you don't have to leave your house to get your books. - Disadvantages: Layout could be a bit better

There are times when I just cannot be bothered to get in the car, drive to the town centre and pay £3.50 to park. The internet is a wonderful invention. Using a link from www.mypoints.co.uk, I have recently made a couple of purchases from WHSmith online. WHAT DO THEY SELL? Books, videos, CDs, DVDs, ...  Read the complete review

I mainly use this site to buy books but I have also used it to get music and DVDs in the past. Generally I think it's really good. I've tended to avoid shopping at WHSmiths on the high street because they never used to reduce anything and you could always get it cheaper somewhere else. The online store seems to be much more ...  Read the complete review

When I realised the WHSmith had an online shop that that covered to send goods abroad I was really pleased since I wanted to send some Chritmas Gifts to some Children in Sweden. I made my order and sat back and waited for my goods to be delievered abroad and at the time was thinking how wonderful shopping without the stress and also ...  Read the complete review

Since being a little nipper WH Smith has always been my favourite shop. Even now I can't resist going in when I'm passing and normally spend half an hour reading the magzines, books and looking at computer games and CD's....now and again I even buy something! With this in mind I thought I'd check out their website as I ...  Read the complete review

whsmith.co.uk is a reasonbly neat site which is easy to navigate and find what you are looking for. layout: The layout of the site is reasonbly neat and easy to find your way around, the main first page has a menu at the top with all the sections (books, music, DVD and video, games, magazines, stationery, our stores, today on ...  Read the complete review

Normally I have to admit this site is excellent. Their prices are low, they have a wide range of books to choose from, and the site is well thought out. However, I have one complaint. Customer Service. It may be a small thing to some people but it put me right off. Sometimes my computer at work has trouble with secure sites. ...  Read the complete review

This site seems to fall down on more than one count from my experience with them on more than occassion. Allow me to recount one such ordering episode. Firstly, I identify that WHSmith's Online has this particular book the cheapest amongst the other online book retailers. So I then place an order, I need the book in about 4 ...  Read the complete review

I love shopping anywhere but on the Internet it’s even better. No need to get dressed or stress that the shops will shut in 30 minutes and you can even save vast amounts of cash. If you’re like me and don’t have much money to throw around (two credit cards to bring up) you’ll also need to spend your money ...  Read the complete review

I am of the opinion, that for non mainstream books the internet is the best choice. Too many high street shops will only sell mainstream titles, the most popular books that they think the consumer wants. They often neglect the less mainstream but often more worthwhile titles. For example, my favourite author is no longer popular in ...  Read the complete review

I cannot fault this web site for their stock lists or their delivery as they had exactley the books i needed and the were delivered in good condition However, upon giving them my credit card details, it took them a whole week to tell me they could not use that type of card and that i needed to provide another one. Also ...  Read the complete review