| Product: |
WHSmith DVD & Video Online |
| Date: |
11/05/02 (48 review reads) |
| Rating: |
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Advantages: Quality
Disadvantages: Slow
WH Smith offer quite a good range of items. But have the baddest delievery charge ever. I mean they are just playing about. I shop for DVDs mostly online and mostly find that DVD Suppliers online offer Free postage and packing and also have lower prices.
I have bought loads of things from WH Smith and found it to be quite Bad.
The Price: I bought Friends Series 1-4 VHS paid £14.00 for it at the store - Expensiver espically when other stores where having the two Videos for £12.00 sale for Friends.
The Postage and Packing: I am very dissapionted with the postage and packing seems to be very high and very slow delievery too. Other online company's well most of them offer Free postage and packaging.
The Products: The products arrive in excellent quality, nicely packed and packaged and includes an invoice wiht the order deatils
Customer Services: Quite nice peoplpe, but dont really symthaize and just tell you to wait and wait for you product to arrive to you.
Ordering: They accept quite alot of Credit cards so it makes it very very easy for it order items, and the Online Shopping Basket makes it easier to shop.
Overall: A Good service but i feel let down by the time you need your product buy. So my advice, Well if you want your product quick and cheaper shop elsewhere. if you are willing to wait a long time and pay high price for product and postgae and packing then the best advice i can only give you is dont choose WH Smith to do this!
Summary:
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Last comments:
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- 22/05/02 i suggest amazon.co.uk or your local bargain bin instead! |
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- 12/05/02 Thanks for the advice. I've never ordered from them - (pretty much) all of my dvds come from play, they're so much cheaper (but a bit slow..) |
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- 11/05/02 Good op but I thought the whole point of online shopping was not that it was quick (nothing can be quicker than going to the shop yourself to get it) just more convenient (if, for example, you need something bulky and you don't have a car or for those who can't get out much because of illness or work commitments). Disappointing that WHSmith are not the best - you would expect better from such a well-established name. |
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