Zavvi used to be a chain of music and video stores – they were what Virgin turned into. Then they went bust and the shops all vanished. But they still exist as an online shop where you can buy the usual stuff – films, music, books, clothes and electronics.
Obviously setting themselves up against amazon means they have to try to carve out a niche for themselves. They do seem to be a lot more focused on Blu-rays than most sellers are (I suspect this isn’t a viable long-term business plan). They produce a lot of exclusive Blu-ray ‘steelbooks’ (Blu-rays in collectable, limited-edition metal cases).
The main reason to use zavvi is that they’re often a lot cheaper than amazon. They do frequent sales, and also quite often email discount codes and suchlike. However, they don’t have anything like the variety of stock, and less mainstream items are likely to either not be available at all, or more expensive than amazon.
It’s an easy-to-use, fairly bog-standard ecommerce site. Signing up, logging in, using the shopping basket, and buying things are every bit as easy as you’d expect. They only charge for items when they dispatch.
So what’s the catch? Well, they’re often extraordinarily slow. I’ve never had an item fail to turn up (apart from the one I cancelled, which we’ll come to in a moment). But they have been known to take several weeks to arrive. They don’t always, sometimes they arrive within a few days. It seems to be the luck of the draw. They’re always well-packaged when they do turn up (I’m not interested in steelbooks myself, but if you’re investing in collectable metal cases you want them to arrive dent and scratch free).
Aside from the slowness of delivery, the general customer service is not good if you have a problem. I once tried to cancel an item, and while I was able to eventually, it required a lot of effort on my part, emailing zavvi and insisting, repeatedly, that they cancel my order (it was for a preordered Blu-ray they didn’t seem to be able to get into stock).
They’ve a tendency to accept preorders without checking if they can actually secure stock. I’ve heard of people getting stung over preordering limited editions that zavvi were then unable to fulfil. I had a problem once where I decided to cancel a preordered item that zavvi didn’t have in stock despite them claiming they did and taking my money.
But if you’re not preordering new items, and aren’t too fussed about how long they take to deliver, zavvi is a generally cheap option, and worth looking into.
Zavvi, for those people with long memories, started life as Virgin Megastores but after a management buy-out, began trading independently in September 2007. It was the largest independent entertainment retailer, so when in 2008 it entered administration; it was the first sign to many that the impending financial problems were far worse than anyone could have imagined
In 2009, Zavvi.com arose from the ashes of that company as a purely online retailer. It operates under The Hut Group (thehut.com) and fulfils the same product catalogue as it's predecessor, selling CDs, DVDs, Blu-Ray, Clothing etc.
I've been a fairly regular customer since the relaunch. The initial fear of course in the early days was buying from a company with a chequered past. In fact whenever I mentioned that I had shopped with them, the response was nearly always the same '...aren't you worried you'll lose your money'. But credits where it's due, I am still a satisfied customer.
The range is as good as you can find anywhere and I include the big 2 of Amazon and HMV in that. They are without doubt the cheapest as well. They regularly have discounts called 'Monday Madness' every Monday with up to 80% off. Fans of Xbox and Playstation should keep an eye out for new games at bargain prices.
Packaging is safe and secure, with all parcels being sent in sturdy boxes. It's nearly perfect but there is one slight downer. Delivery times. I had thought Play.com was bad with their delivery issues but Zavvi.com is worse. From ordering to delivery can vary without any reason. I recently waited 2 weeks for the delivery of a BluRay which was long since on sale everywhere else.
In conclusion, if you want bargains for your entertainment, Zavvi.com is an ideal choice but it does come at a snails pace. Patience is definitely key here.
I pre- ordered Dead Space 2 recently and got it a day early, this is the second Pre-order I have received that has arrived early and I'm hoping they make it 3 out of 3 with this week's Marvol vs Capcom. I was a bit sceptical about using them at first because even though they are usually way cheaper than the competition, I'd read some bad reviews about them. Personally though, I couldn't fault them
I had recently bought a Nintendo Dsi XL for my sons birthday from Zavvi as it was the cheapest (with a promo code which I had used) and it said it was free delivery. Most sites which offer free delivery often send certain things through the slowest delivery option. Usually 2nd Class parcels or standard delivery on bigger packages. Not Zavvi. Selecting that I wanted free delivery they had sent it with 'Next Day Delivery Service' which was very nice, considering the cost of that kind of delivery. So when I had bought it on a Friday afternoon I had received the following morning. I shop with many different online retailers and Zavvi is the only one which I know of that does 'Next Day Delivery' as a free delivery option. Now wondering what service I'd be getting if I paid to get it faster :)
I have also bought some video games from Zavvi using the free delivery option which comes 2nd Class.
Overall Zavvi is a great shop which very often has great deals. Very Often better than Amazon in price and delivery speed. You can find many promo codes throughout the year so you can get certain discounts on items. One which I believe is still valid and can save you £5 on an order above £50 is 'zavvifive', and all items that I have received come in good condition and hardly ever have any problems with the items I receive.
I was gutted when Zavvi closed down as it was the place i got must off my music CD's from and sometimes DVD's and Games but near the end of last year i was looking on the net to compare prices on " Final Fantasy Dissidia " and i saw it the cheapest at £17.95 at Zavvi whilst at other places it was around the £25-£30 mark, I had no idea before this Zavvi were an online store.
So i signed up to them and ordered the game straight away it was an easy sign up process and ordering on there is so easy all you have to do is click " Buy " and your item is added to the basket once you have done getting what you want you checkout and that's all there is to it really nice and simple
I have brought some more items since my first purchase and all of them have been delievered on time and they update you as well to tell you where the product is and what is currently happening for example sometimes it says " awaiting despach " meaning they have it they are just waiting for it to be taken and delivered to you
The Actual site layout is pretty much perfect the tabs are at the top so you can just use that as a quick option if your searching for a genre or you can just use the search box if your looking for a certain item they have offers on all time and they email you when they have a sale coming on which is very handy
I would recommend Zavvi to anyone looking to buy Games CD's and DVD' online you can find some amazing bargains like i have done in the past and the delivery is very reliable i will continue to purchase there in the future
Can you remember recently when Zavvi shut down all of its stores. Well they are back again but this time on the internet with cheap prices and free delivery!
They sell loads of different things including games, music, DVD`s, blu-ray`s, books, clothes, electronics and more.
It is a handy site to check as well with the likes of Play and Amazon as sometimes it undercuts them or has the same prices. The prices are generally quite cheap and another bonus is that you get free delivery on everything you order. There are quite often also discount codes/vouchers available that they send to you or that can just be found over the internet which helps too! You can also get some cashback from cashback sites when you shop there unlike Amazon! I have ordered old Xbox 360 games and got for about £2.00 after a voucher, cashback and free delivery and the game only cost £5 to start with! On Mondays they have allsorts of special offers too and some pretty good ones!
They have a pretty good layout with tabs along the top taking you to different sections and on the homepage a daily deal and some of the latest items in some categories. It is easy to use and there are no problems with the site layout.
As it is free delivery I have found from about 3 orders it takes around 5 working days to receive your order which is not bad as it is free and you don`t mind waiting to save a fiver!
Overall this is a good online store which is well worth checking
This review may appear on other sites under the names ns1209 and mariofan123.
I made my first order with Zavvi just the other day and was very happy with the service and the products i bought. Rather than give a review of entire website, i will simply review my experience and the order process.
I went onto the Zavvi website simply to browse the sale and then navigated into the clothing sale, in order to save time i selected the menu to review items prices low > high, i added one t-shirt to my basket which cost a whopping £2, i was surprised to find they were still available in all sizes and so chose the XL. I then hit the back button and it returned to the previous page with no issues, on some websites it refuses to return to the last page and so you have to start all over again.
The second item i chose was Thundercats Hoodie which cost £4.95, this was available in two colour, black/red and black/blue, i wanted the black/blue but it wasn't allowing me to select it so i went with the other colour. This was mildly frustrating but given the price of the item i wasn't complaining. This frustration was long forgotten when i went to the checkout and realised that delivery was completely free, considering i had spent a grand total of £6.95, to transport the goods to me would probably cost that much alone.
I had no problems paying with my debit card, even though some sites do not accept visa electron, zavvi.co.uk gave me no issues, the payment page is secure and re-directs you to your bank security screen.
Payment was made and a confirmation email was immediately sent to my inbox. The following day i went back onto Zavvi and went into 'my account' where i was easily able to track my order and noticed goods had been despatched.
Both items arrived the following day, well packaged and in good condition. So delivery speed 10/10
I tried on both items and they fit perfectly, the jumper is good quality, i thought it would be thin and a bit flimsy, the t-shirt is also made out of good quality cotton and looks like it will survive a few washes at least.
Apart from the one blip when trying to choose the black/blue hoodie i am very impressed with zavvi.co.uk.
Zavvi.com is all that remains of the old Zavvi stores that briefly featured on the High Street in most town centres in the UK. Now run by parent company thehut.com, Zavvi sells a great range of CDs, DVDs, games and clothing.
The website itself is very nicely designed and their green and white colourscheme stands out meaning you immediately know you're on Zavvi's site. All items sold on zavvi.co.uk include free UK delivery, which us becoming pretty standard for sites in the entertainment industry (Amazon take note).
I've only ever bought a couple of things from Zavvi but have found the ordering process very simple and my items have been despatched very quickly - sometimes within a couple of hours of ordering.
The last item I ordered from Zavvi was a t-shirt for my wife's birthday that was on sale at £2 - a great bargain! My only complaint about the t-shirt is Zavvi's sizing... a ladies size 14 is described as "large" - it's no wonder some kids are anorexic if people think a 14 is large! Although I suppose this could be down to the suppliers rather than Zavvi themselves.
On the whole I think Zavvi is a good website that features some great products and fantastic offers. They're even on Quidco, so you can get cashback for your purchases as well!
Zavvi took over from Virgin Megastores after Branson decided it was time to get out of the high street cd/dvd game, but only lasted a year or two before shutting up shop entirely and retreating into the online shopping market with its much lower overheads. Essentially Zavvi's website is identical to those ran by Play and Hmv, being professionally designed and maintained and offering a wide range of mainstream cds, dvds, books and video games at competitive prices. That said, whilst there are some bargains to be had, ive found that their dvds can frequently be bought quicker over at Play.com, but Zavvi is still well worth a visit when youre comparing online prices.
Zavvi offer pretty reliable service, and though I have recieved emails from them in the past informing me that a title will be delayed due to not being in stock despite being listed as such, their delivery service is normally pretty fast and orders can be cancelled and money refunded if you change your mind prior to an item being sent, or alternatively, you can send an item back to them if you change your mind and your money will be refunded quickly upon the item's reciept. Their book range is pretty dispiriting, consisting of the usual supermarket-book fodder for the most part, and their games can usually be bought cheaper elsewhere, and its worth looking on Amazon Marketplace to see if you can get items cheaper there, but on the whole Zavvi is still well worth a browse.
I was mortified when Zavvi closed - whilst I very much enjoyed the liquidation sales (especially towards the end at Tottenham Court Road - some excellent bargains), I was worried that the lack of high street competition would lead to higher prices in Zavvi's main rival HMV, which I already found to be more expensive than Zavvi. So I was very pleased when they popped up in my inbox with their shiny new website.
At first I thought the site was just to clear the things they had left after the liquidation sales, but more than a year later they're still going strong, and you can find new and chart products as well as old favourites.
They send a weekly newsletter advertising 'monday madness', every Sunday night, giving you deals which last for 24 hours only every Monday. These actually tend mainly to be the same deals every week, and the 80% they offer off is rarely actually the discount you get - that's just the maximum...but it is VERY cheap! They have a great range of t-shirts at the moment for £2!! I've bought a bunch as presents!
On the whole, it's usually worth shopping around - amazon can be cheaper for some things - especially newed DVD's, but there's no minimum purchase requirement for the free delivery at Zavvi, which is REALLY useful if you only want something cheap.
Delivery is pretty quick, again, amazon might be a little quicker.
Clearly a good service which will continue to operate strongly - but not a serious competitor for amazon, who are clearly still king!
I had not heard of Zavvi until a year ago, when their branches began to close with the onset of the recession, and they took their business online. Honestly I didn't really pay much attention to them as I assumed they were just another online retailer with average prices but nothing spectacular.
Oh, how wrong they have proved me in the last few months. Especially in the lead up to this Christmas, they have impressed me consistently with their deals, and I've no idea quite how they're able to sell what they do at such great prices, be it games, DVDs, music or beyond! I used to use Play.com mainly as they seemed to be the cheapest, but recently they have been undercutting Play.com regularly, making me a fan of Zavvi even if their postage isn't as speedy as it could be.
Much like Play.com, they have a simple layout that neatly stratifies everything on their website, making browisng very easy. They also, like Play, offer free delivery on EVERYTHING, which perhaps explains why sometimes it takes quite a while to get your item (a while meaning about 4-5 working days). However, for non-urgent items this isn't a problem, and given the absurdly cheap prices, I'm perfectly willing to wait. For instance, before Christmas, I bought The World at War 11-disc DVD series for my girlfriend for £17.95 from Zavvi while it was still £35 elsewhere. Play.com dropped it to the same price just this week, but Zavvi were obviously quicker on the uptake and got my business.
Zavvi have apparently done very well recently, and I hope that they continue to thrive as a business. I would like them to offer an alternate postage option, though, for urgent items.
The website is easy to navigate and the prices are competitive. But, having taken my order on 1 Dec, this company was unable to deliver and didn't bother to let me know they didn't have any stock. When I placed the order, the estimated delivery was given as 3-5 days. This changed to 7 days and when I checked the site 9 days later the status remained unchanged as "awaiting stock pick"! So I queried this and was told delivery will be next week. But the following day they found they had no stock and cancelled the order (at my request - I needed delivery in time for christmas but another 2 weeks is clearly not long enough). Dreadful service, I won't be going back. Not recommended, there are plenty of companies with better systems in place to ascertain stock levels at the time of taking your order. Pity - the website looks good but the service falls far short of my expectations.
I had never heard of zavvi.co.uk before until a few weeks ago where my friend told me about the site.
After looking through the site I came to see that they sell quite a lot of items that I would be interested in, and the prices of these items were also not bad. They have for sale DVD's, Blu-Rays, Games, Music, technology & other bits of pieces that you might need around the house.
After coming across the mega Monday sale on the website, I saw a really good deal on a playstation 3 game, to which I thought I will not find this cheaper anywhere else and ordered a copy for me.
Registration to the site was very easy; just fill in the normal main details and only credit card details when you make a purchase.
For me I ordered my game on a Sunday at around 6PM, the next day I got a conformation e-mail at 10PM saying that the game had been dispatched, so I thought I will receive the game in a few days. The next day, Tuesday 10AM, I receive the post and also come to see that my game has arrived!
Have to say I was really impressed with the speed of delivery and service from zavvi.co.uk
Will defiantly be using the site in the future.
I have also come to find out that zavvi also have stores around the UK, but there are not really any close to me. Next time I go into Central London I will be checking out the store!
Zavvi.co.uk is the online entertainment store which recently changed over to new ownership following the collapse of the high street store Zavvi so what of the new online retail venture?
Zavvi is a well designed and simple to navigate website that is one of the nicer looking online entertainment stores out there. The information for products and prices is easy to see and simple without using jargon to confuse you. A simple registration and purchasing system along with speedy transactions and delivery makes this site a favourable one amongst those like me who find shopping online their more regular option.
So what is on offer? The store offers up a variety of products including cd's, dvd's, blu-ray's, video games, books, electronic items, clothing, sporting goods, fragrances and more with free delivery offered on items meaning that the price you see is the price you pay.
So what of value for money? I have used zavvi.co.uk a few times now and find them to be on a par with other entertainment retailers who are known to offer good prices including the likes of Amazon and Play. The store is one that regularly offers up great savings on products through sales so is always worth a look at and when you do make purchases go through quidco.com in order to get cashback on your orders.
Is it really that easy? Yes it is that simple and good with the website offering up card payments using Delta, Mastercard, American Express, Solo, Switch, Maestro, Visa and Visa Electron and the price you are paying clearly displayed it makes things simple.
The website also clearly offers up the customer service phone number at the bottom of the webpage which is good for those worried about how difficult it may be to contact them in the case of a problem.
Fast delivery and excellent value for money makes this an excellent option for anyone looking for online entertainment purchases.
- Value for money
- Excellent product range
- Free delivery
- Customer services telephone number clearly shown
- Easy to navigate and use website
- Quick and simple transactions
- Quick delivery
- Cashback on quidco.com
- None I have experienced
This is a website that I use on occassion and find to be exceptionally good and would offer up as a suggestion to anyone asking.
Zavvi is a retailer of CDs, DVDs, games, gifts & other electronic accessories. Zavvi's high street stores went into administration towards the end of 2008 & subsequently were all closed down. In early 2009, it was relaunched as an internet only entity, but with the likes of Play, HMV & Amazon offering very competitve internet sites for such products, is there space in the marketplace for Zavvi?
Well their marketing for the new web site has been superb, I recieved numerous e-mails from them to inform of the relaunch and some great offers they were having. Also in another bid to attract and increase their customer base they have a set of very special offers every Monday valid only for a 24 hour period. These are some good deals to be had here, but probably not as great as they'd have you believe.
I've bought from Zavvi a few times when their prices actually have been cheaper than the competitors. One postive thing I've gotta say is their free delivery is far more rapid when compared to the likes of Amazon & Play, which I consider quite important. The site is also well laid out & easy to navigate around with a good search facility.
If you're looking for a CD, DVD or console game then it might be worth also adding Zavvi.co.uk to your list of possible sites to buy from, they definetly have potential.