Newest Review: ... years before and the fact that i did not have a receipt put "doubt" in their mind. I packaged the laptop, sent it to their repai... more
Allianz-Cornhill home insurance - AVOID AT ALL COSTS
Member Name: JezCarrick
Date: 25/10/10, updated on 26/10/10 (209 review reads)
Advantages: They take payment from your account quickly
Disadvantages: Don't want to process a claim.
Allianz home insurance - USELESS. Avoid at all costs.
Quick to take the money - won't pay out when they should.
Friend burgled 4 weeks ago, through patio doors, laptop stolen.
According to them "As the claim was to be small a loss adjuster would not be needed".
Provided all of the information that they requested..
2 weeks later - still no contact.
Phoned them up to enquire about the claim being processed-
apparently their computer system crashed-
All information to be provided again.
Had a home visit from their lost adjuster last week.
Asked all the same questions again (for a 3rd time).
Doors still not fixed 4 weeks later.
They are aware of this, but seem unconcerned.
Think Allianz home insurance are trying to avoid paying a claim, at the very least they are doing their best to prolong it.
Absolutely useless when it comes to customer service.
Summary: Don't use them.
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