Newest Review: ... was declared a write-off by my insurer. I contacted both the dealer and Warranty Direct to claim any form of refund in view of the ... more
Warranty Direct: Initially a very satisfying Experience.
Member Name: goldenboy2
Advantages: The policy is true to it's word; Like a new car warranty
Disadvantages: None in my experience.
I can only say initially, as my policy only started early 2012. However, my experiences with W/D. are, when compared to previous breakdown insurances That I have owned, BRILLIANT!
Firstly, I was given a policy that covers three years, needless to say the cost was what I considered reasonable for my Jaguar over the three years. My Jaguar is a top model and therefore not cheap to repair, especially at a franchise dealer, which incidentally, needs to be arranged at time of purchase and yes it does cost a little extra.
I was not as you can imagine best pleased when I got a "faulty compressor" reading on my dash board within a few weeks of the policy starting. The usual "Fair wear and Tear" phrase came to mind from previous experiences. Those of us who have had breakdown insurance know the phrase only too well.
The car was taken to my garage who contacted W/D. for permission to check the car over with a view to repair the problem. With positive answers coming from W/D. I was not privvy to the discussions but the results were in my favour and very swift.
Because I have chosen to use a franchise dealer I need to pay the dealer and then contact Warranty Direct with the receipts etc. All this, well, nearly all this was done on the net and was very speedy.
The upshot is I was paid in full within a few days of the repair and I'm a happy bunny. I'm also feeling confident that any further genuine claim will be dealt with in the same way. Five stars from me so far but the nice thing is I feel that I can trust my insurer. Well done Warranty Direct. goldenboy2
Summary: If I'm to recommend a breakdown insurance, it will be Warranty Direct.
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