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    67 Reviews
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      09.10.2012 20:11

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      as a member bronze well last time went there it was filthy in shower,afer 4 years went back in september this year dog ends out side card would not work in door bathroom door did not shut tap was leacking fan was rattling all night , was fixed next day even if the plumer had to come back twice but the worse ting my partener stripped the beds and was dried piss and worse on matteres as for the shows great pool exerlent club very good

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      12.08.2012 21:23
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      Bad experience ruined my holiday. Look after your belongings because Butlins will not!!

      I have just returned from my Butlins holiday & I am furious. I was in a silver appartment with no cleaning service. 24 hours before our departure a member of the cleaning team let themselves in while we were out without warning/contacting us for permission. All of our personal possessions were on display inside (although curtains closed!) and we had £200 cash hidden on top of the kitchen cupboard out of sight of our children ready to spend on our final night (for a decent family meal, drinks in the evening venue, a day at the funfair & arcades & to get the kids Butlins merchandise to take home you need at least £200!) we noticed the money missing almost immediately and contacted a member of the security team. It took them over 12 hours to investigate & search the cleaners property to find nothing. Due to data protection they were unable to confirm to me if they had admitted taking the money or not but as the money had not been found there was nothing else they could do. If I wished I could contact the local police of my own free will but with no proof I didn't have a leg to stand on! This incident left me & my 3 children with nothing! I feel the whole incident was handled very badly, I was promised call backs which never happened, not offered an evening meal or the option to have my final 24 hours refunded if I went home early. The previous time I went to Butlins In Minehead my purse was stolen by another guest. The security staff were unhelpful then too. Instead of offering to look on CCTV they said I needed to contact local police. I feel they have a duty to keep guests belongings safe which on my 2 visits to Butlins they have failed to do. Such a shame it ruined what could have been a fantastic holiday.

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        03.07.2012 17:59
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        A great family holiday

        I had been to Butlins Minehead when I was younger with my family and once I had my own two children I thought it would be nice to go back there as there is so much to entertain young children. On arriving the same excitement came into me as when I was a child as you see the white pavilion on the horizon, although I was a bit annoyed at the length of the queue to actually get in as it seems everyone arrives at around the same time. We had to park quite far from the reception and my partner then had to walk to go get the keys. 30 minutes later he arrived back at the car. He had the map of the site and a circle around our apartment. We drove around for 15 minutes until we eventually found where we were supposed to be as the map wasn't too clear, and then found we again had to park around a 5-10 minute walk from our apartment, Which meant dragging two kids, a buggy plus all our luggage in the rain to the apartment. However once inside the apartment was lovely, it looked clean and modern. Both bedrooms were a decent size the bathroom was big and there was open plan lounge and kitchen which had all the mod-cons you'd expect. The site is huge so you can be quite a walk from the pavilion, which in the British weather isn't great to walk in the rain! But once inside there are a million and one different things to entertain adults and children alike. There is a variety of entertainment both in the day and night, many different food outlets from take-aways to nicer restaurants plus bars. There are adventure activities just outside the pavilion for older children and adults as well as a few parks plus a little funfair for children, which my 2 year old loved! Then theres there pool which is brilliant. There is the usual square pool for adults then the bigger 'splash' pool with water slides, waves and rapids and a smaller childrens pool. As it rained alot on our holiday we spent most days in here and it entertained us and our children. The beach is also just across the road which is great when the weathers nice and a small town just down the road. We've booked to go again this year as there is just so much to do whatever the weather!

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        21.11.2011 15:02

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        Brilliant, but to save a bit of money stayed in a caravan www.butlins-caravan.piczo.com cheap and better accomodation. Cant wait to go BACK. well worth a visit, plot 20 LC is better then plot 135. they had a fully kitted out caravan, all nice and smart.

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        03.09.2011 15:04
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        A good holiday and something to do for everyone especially children but take plenty of money.

        Having had holidays at Butlins for the past several years, I do actually quite enjoy it there, although the main drawback is the cost of everything on site - expensive!! We very rarely stay there for a week, just usually for the long weekends, mainly because it becomes very expensive. We just recently came back from there a few weeks ago and it wasnt as good as last year and I made a point of emailing them when I came back to tell them all the good and bad points we experienced during our holiday. Firstly, the entertainment has gone down - 2 acts from Britains Got Talent that were on stage about 15 mins each (if that!) and some bloke called Danyl Johnson from X-Factor who was on for nearly an hour but me and my friend were not keen on him at all. Not much applause for him! Theres lots of shows with the Redcoats, in fact, far too many!! Gets a bit tired! Also, there was yet another ABBA singalong and some appalling tribute acts - most notably, The Beatles - truly awful and an insult! Years ago when I worked there, there were great acts there like comedians Dave Lee and Duggie Brown. There was also a great show called West End Showstoppers with comedienne Pauline Daniels with songs from musicals and Pauline was singing and telling jokes inbetween. This was on for a couple of hours and was excellent and most popular. Also remember The Nolans there too and many tv celebrities appearing. The bars in both centre stage and reds are overly priced - more expensive than our clubs prices in our major city centre (Birmingham) and you seem to be waiting ages to get served and on occasion, the bar staff get the prices wrong, not good. Also, lots of children running around near the bar area where people were carrying glasses of drinks. Though, the one night, the redcoat who was DJ'ing, told the children not to sit on the stage because of health and safety reasons, but never says anything about the bar area. An accident waiting to happen! The funfair is not open as much as it should be and they need to invest in a few more rides there as theres nothing new there. There is a lot more entertainment for children there, although me and my friend did Crazy Golf and the laser quest which I had never done before (I won!) and we even hired the bikes out to go round the site, which was most enjoyable. The accommodation - we always go silver which isnt too bad, nice and clean although we had no hot water and when I informed customer services, they were already aware of it and that they were goin to be putting a new water heater in there but it wouldnt be sorted until some days later - no good for us! Then again, we didnt expect the room to be like a hotel as we never spend much time in there anyway, but some hot water would have been nice! We booked up about 4 days before we were due to go and managed to get it for £102 each with food court dining plan. The food - we were in the food court for our meals and was surprised that its all self-service now, although there are staff on hand if you need any assistance. On our first night, I had hot dog and chips although the roll was dry and awful and the chips were chewy and werent even warm. I wasnt impressed with the unattended children running around the area when people are carrying hot soup, in fact, I did see a young girl run into an elderly lady carrying a bowl of hot custard and sponge and this smashed on the floor near to the girl. Also seen children coughing into food and one morning, a lad had his hand in the cereal to see if it was frosties or cornflakes and also a girl was helping herself to curry with half of her hair draping into it! No wonder why theres always reports of people getting food poisoning here! The food and hygiene definitely needs to improve. There are also a lot of arcade machines and them toy grabber machines dotted around the place, so could be quite expensive if you are addicted to these. The shops on site are quite expensive too although you might see a few offers/promotions around. Though I must say, their customer service is excellent and I cannot fault that at all. In fact, after complaining recently, I had a lovely 2-page letter from them apologising and saying they will sort a lot of things out. So, come on Butlins, you can do it!!

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        05.08.2011 18:06

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        Take little kids, don't eat half board

        I have been to Minehead many times as a child and recently returned with my child. The entertainment for children is good and there are always activities for them to do including live shows with characters such as Bob the Builder and Barney, puppet shows, a free funfair, swimming, soft play area and childrens clubs. Be warned there are teddy machines andarcaid machines etc everywhere which could prove costly if you have older children who want to go on everything! The half board food is not great, I was unable to find anything which tasted nice, they also state that babies eat free however they had no choice of stages and I was told I was only allowed one jar and no pudding. I was glad I carried spare food with me otherwise my child would have been hungry. Considering the cost of the holiday with food almost doubles the quality and service is not worth the money. The town itself is not brilliant for shopping and you would easily get round it in half a day. If you have kids there is a lot on resort to keep them entertained and busy however there it not much to do if your children are older unless you are willing to spend money on extras such as bowling, crazy golf an snooker. I will return with my child whilst he is still small as it has a friendly and safe atmosphere with lots to keep him entertained and good on a budget.

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        10.06.2011 15:23

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        Don't take your family health to risk, go somewhere else.

        I'm not new to Butlins but how they treat us this time was terrible. Our holiday from 6June-10June 2011. First day, lots of blood stains on beddings and they changed it quickly so we think it's ok you can't expect like hotel here. We never expected would be very good but as long as our little one enjoy it that's most important. Second day, our toilet was blocked so all dirty water with toilet papers flood toilet floor. (you can see attached pictures) They came to unblock it while we out. So, we thought it's all better now. Third day, my husband got food poison from their best restaurant ''The Yacht Club''. We finish dinner around 6:30pm, he became vomiting and diarrhoea around 9pm til the next morning 8:30am I called the medical assistance helpline, around 9am someone came and filled in a form for what he has been eaten the last 3 days, we only stayed within the site and ate in the same restaurant during our holiday. Then, guest service called at 9:45am asked us to leave as we had a sick member. But I asked her my husband is the driver how can we leave while he was sick? Then I said can I go and buy some medicine for him before we leave, her answer is NO because me and my little one may highly contagious so we have to stay in our room. I said it was NOT possible if he doesn't have any medicine and he has to drive 5 hrs from Minehead to East Sussex. She replied will call me back, so an hours later she called again from the guest service and asked if we decided to leave yet? I said he still very sick and if you don't let me out to buy medicine NO chance we can go. Then, she sent a Safety team people came and took money and bought the medicine. Remind you, me and my 2years old didn't have any food during the whole morning, they said stay in your room they will bring us some foods but nothing has been given me and my little one to eat. Keep calling them they said the same things stay in your room. So, we really had enough so after my husband took the medicine we go get trolley to put luggage then we check out ourselves in the guest service. They gave us 1 night refunded. God bless, we made home last night after 8hrs as we have to stop for toilets and little rest for my husband.

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        02.10.2010 22:46
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        Toddler Heaven

        Hubbie, Little Man and I spent 5 days at Butlins, Minehead in the second week of September. We decided to go half board (so that I got a break too), and stayed in a gold apartment with the premium dining plan. I apologise in advance for the epic, but if you are thinking of going then here is the low down! Booking ******* I booked the break through their website - www.butlins.co.uk which I found very easy to use. I booked it back in June, and you pay £25 deposit per person, and the remaining balance 8 weeks before you go. You can also go on and pay off small chunks as and when you want to. You can also book extras such as character lunches and toys for the apartment in advance too, but we didn't bother with this. Once you have paid your deposit you get your booking confirmation emailed through to you, which you need to print and take with you to check in. 3 weeks before you go you get a booklet through the post all about the site as well as some money off coupons for things like bowling and hotdogs (although stupid me forgot to take them!!) Another nice touch is you can go on line and enter your child's details and favourite character from a list (Fireman Sam being Little Man's) and they will email you through a welcome letter for them! If you book through the website remember to use a cashback site - we got 8% back via Top Cashback. Arrival ****** We arrived just after 3pm and was welcomed at the gate by Redcoats. We were directed to a car park and then on to the Gold reception. The guy at the Gold reception was really friendly. He gave us a pack with two door cards, our dining cards and an entertainment guide. He also got us a map and drew the way to our apartment which was about a minutes walk away, and where our restaurant was. Accommodation ************ Our Gold apartment was on the ground floor in a block called Elderberry Gardens. It was about 2 minutes away from the skyline, where most of the entertainment was, and less than 5 minutes away from the Yacht Club where our meals were served. Our apartment had 2 bedrooms - our bedroom had a double bed, a TV, double wardrobe with a small safe in it, and little man's room had two twin beds and a small wardrobe. The living room had two small sofas, with TV and DVD player (the TV had CBeebies on it as well as the 5 terrestrial channels), as well as a small kitchenette with microwave and kettle, and a dining table seating 4. There was a little complimentary washing up kit, with liquid, a cloth, a scourer and a tea towel as well as a few sachets of tea and coffee. There was a small bathroom with shower, sink and toilet, as well as towels and complimentary toiletries. I was really glad I booked the gold apartment as we stayed here before we had little man in a silver room and you literally got a bed and a bathroom. Having that bit of extra room for him to crawl round made the time in the room more bearable. When we booked the room it was based on 4 sharing, and infants do not count towards occupancy if in a cot. However if you decide not to book a cot through Butlins for £10 they charge you £35 but they do count towards occupancy, so this worked out cheaper for us. We had him in one of the single beds and bought his bed guard (or you can hire one for £5) but I can't see why you couldn't bring your own travel cot if you had a really little one and wanted to save a few pounds! Food ***** We booked half board and we got the premium dining plan as we were in gold accommodation. We could have downgraded to standard and saved about £40 for the break, but we found it to be a bit like a school canteen. The Yacht Club was a completely different experience - pre-laid wooden tables and leather chairs, and I felt quite embarrassed by the mess little man made at times, but the staff were always lovely and worked so hard. The meals are buffet style and you could go up as many times as you like. There were kids plates, bowls and cutlery and a drinks station serving juices, squash and hot drinks. There was also a cash bar if you wanted something alcoholic with your meal. Breakfast consisted of full English on a hot plate and you could ask for any combination of the available items. There was also a kid's station which had a selection of the cooked breakfast items kept at a lower temperature so they are not too hot as well as warm porridge. There were also two rotating toasters with white and wholemeal bread, with a selection of jams and spreads, fresh and canned fruits, continental meats and cheeses. The best bit for me was the Danish pastries with warm fresh pain au chocolat which were divine!! There was also a guy making fresh pancakes and omelettes but I never tried these, although they looked and smelt great. Dinner consisted of a selction of hot meals including Shepherd's pie, gammon, Cajun chicken and Scampi. There was a carvery roast every night served with Yorkshires, roast potatoes, several vegetables and gravy. There were also chips, jacket potatoes, rice and beans to accompany the other main courses. The kids bar had main meals designed by Annabel Karmel including Curry, Pasta, Sweet & Sour, as well as snackier bits like sausages, fish fingers etc. The salad bar was great with standard vegetable items, quiches, coleslaw, croutons and different dressings. The best bit for me was the wok station. You could choose from pork or chicken which was stir fried with your choice of sauce, vegetables and noodles served in a huge bowl with chopsticks. Then there was the dessert station - I had been so good with my stir frys for dinner but the diet went down hill from there!! There was an Ice cream Machine with an array of sauces and toppings. Then there was the cold desserts - cheesecakes, gateau and banoffee pie with optional cream on the side. Or the Hot desserts with treacle and chocolate sponges, apple and fruit pies with thick hot custard. If desserts aren't your thing (and you must be a bit mad) then there was cheese and biscuits. I would dare anyone not to find something yummy. For self catering guests there is loads of restaurants to choose from if you didn't want to cook - Burger King, Pizza Hut, Finnegans Fish & Chips and a traditional pub as well as loads of little stands selling everything from pancakes to pasties. The Skyline ********** The Skyline is a big white circus type tent which is the hub of all the entertainment and shopping on site. There are two clubs for entertainment Reds and Centre Stage, which have live music and shows starting from about 6.30 to the early hours. We didn't tend to use these - we went in to Centre Stage and the resident band seemed pretty good, but it was quite dark in there and as Little man isn't one for sitting still and watching things we tended to watch the entertainment set up in the main skyline area and get a drink from Bar Rosso. They had a selection of drinks for £2.60 before 7pm, and as we were normally back in the room to get little man to bed by 8.30 we didn't spend too much on drinks. There is a huge amusement arcade in the centre of the skyline with lots of paid activities like trampolines, tree climbs etc - luckily little man was too young for most of these and was happy using the free soft play area and having a couple of goes on the 50p rides, but I imagine that this could be a bit of a heavy spend zone if you had older children!! There was also a load of different shops - a toy shop, jewellery shop, personalised nik naks shops but strangely these all closed at about 6pm. I would have thought opening later could have netted them a fortune on tipsy parents being swayed by pester power!! There was also a spar supermarket although prices were quite high, especially as there is a largish Tesco and soon to be a Morrisons within walking distance! There was lots of activities going on in the Skyline - Character photo opportunities with Pingu, Bob the Builder, Thomas and loads of other toddler favourites happened 3 times a day, as did the little puppet shows. There was a show each afternoon, and a Barney sing-along every night - it really was pre-schooler heaven. If you want to escape from the Kiddies then there was Jaks nightclub, and an Irish Karaoke bar on site. There was also a sports bar which had pool tables and a proper bowling Alley. The Funfair ********* At the front of the park were the funfairs. An outdoor one for the older kids and an indoor one for the smaller ones. The outdoor funfair had a carousel, bumper cars, umbrellas, a spinning cage and a mary rose type ride. As little man was too small for all these we spent all our time at the indoor fair known as Bob's Shed. Heavily themed on Bob the Builder there were about eight little rides including a Train, airplanes, teacups and a big bumpy slide. I had a scary moment when I realised we couldn't accompany him on the rides, and could have cried when I strapped him into a little car and walked away - to be fair I could have walked home and little man wouldn't have cared!! All the rides in both fairs were free, and we think we saved a fortune here. Little Man would have stayed here the whole holiday if he could. Everything Else ************* There was loads of things we never got to experience on our short break as we liked to go out and about during the day. I'm a bit gutted that we never went swimming, but Little Man is going through an aversion to water stage (he's a nightmare to bath!), as it looked wonderful and everyone we spoke to raved over the pool. There were also lots of outdoor activities including a modern sports court and crazy golf, as well as a high ropes course for the more adventurous. There was also lazer quest and indoor paintballing, bikes to hire, a cinema and bingo. The surroundings were spotless and the park was lovely just to walk around with Little Man in his frame. The West Somerset Railway went right past the park and it was great to watch the steam engines and old diesels chug past. The park is right on the seafront too and it is lovely to be able to see the sea as you walk around The Negatives ************ We only had one negative experience which was with housekeeping. We had a problem with our fridge which leaked overnight the first night we were there. I reported it to the maintenance team via their text service and said we were going out for the day and when we came back the fridge had been fixed. They even followed it up with a text in the evening to see if it was all working ok which was great. However we had to use a couple of the towels in the bathroom to mop the flood on the kitchen lino and when housekeeping came in they just left the wet towels in the bottom of the shower and gave us no replacements. I wasn't so worried about the replacements as I had brought towels from home, but to have to move wringing wet towels out of the shower to the sink to have a wash was a pain. I contacted housekeeping who promised they would be removed and replaced the next day, but we returned the next day to find no new towels and the wet ones still in the shower. I complained again and was told someone would remove them asap, but this never happened. On Thursday they brought one new towel but left the dirty wet ones! I know it is a minor point, but it did nark me a little bit although not enough to ruin our break! Summary ******** I would definitely recommend Butlins Minehead for families with younger children as they really get the most from the free activities and that helps justify the price of the holiday. If you want a break from it all then I would say the premium dining plan is the way to go! Our Break cost us just under £350 for the 5 days which seems a lot, but to be honest we hardly used any spending money. I think if you had older children then it would add up a lot more as a lot of the activities are extra, but for us it was well worth the price. We have booked up to go to the Bognor Park in March for Mum's birthday, and hope we have as good a time there!

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          19.08.2010 16:56
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          Our holiday to Butlins in June 2010

          *also on ciao under username kayleaf* Since I've found out I was pregnant my fiancé and I have had little time to indulge in things we used to do. I have to admit I took cinema trips and the odd clothing purchase for granted so I was pleasantly surprised when we found out the inlaws had booked us a getaway to spend some time alone together before the baby arrives. It was also his 21st birthday present. We had the chance to choose where we wanted to go and stay - hard to do when you're not paying because you don't want to ask for something ridiculously high priced yet you still need to think 'Will I have money for food while I'm there?' so after scouring the south for camp sites around bays we actually settled on visiting Butlins in Minehead. Both of us had been a few times in our childhood and with it's location being right on the beach and close enough to Minehead town for the amenities we thought we'd gotten a good deal. Obviously we didn't pay for the trip, but it was the best value for money for a week away by the seaside. We managed to scoop up a dinner, bed and breakfast deal in a standard apartment for £345. This price also included all the daytime and evening entertainment on resort, swimming and of course, half-board dining in a buffet style restaurant. Living in the Midlands I was a little apprehensive about the journey down as for the standard rooms I think Check-In is a little late as it's not until 4pm. This is fine if you're making the journey alone but as neither myself or my partner drives we were getting a lift. That said we left at around 10.30 and after a couple of stops and a nice stretch of motorway traffic free we got to the resort at 2.30. For any of you that do need to get their early there is a storage space for your luggage - the website claims there is a fee but when we asked we found out this was incorrect. At Check-In you are giving a welcome pack, card keys for your room and if you're dining like we did, you'll also get meal tickets for one of the food court restaurants. The card's state they will not be activated until 4pm but we were able to get in 15 minutes before hand so if you do get there a little early - try your room, you may be able to get in! The standard accommodation is very basic, a room and a bathroom. The room includes double or twin beds depending on your preference, a good size wardrobe and chest of drawers, two bedside tables, a small TV with no remote control, bedding, a kettle and cups with enough tea to get you through the first 30 minutes of your stay - we resorted to taking a few teabags and milk at breakfast back to the room each day to save buying a big box and having to take it home. One small downside about having standard accommodation is the lack of towels and there is no room cleaning service. We didn't really mind too much as there are plenty of bins on site for your rubbish and we did have someone knock on our door to collect any we might have but it we did run out of toilet roll and had to buy some. The resort itself was kept clean and tidy during our stay and it was fairly quiet, although I think this is because we went during the world cup and there were no school holidays or bank holidays taking place the week we went. We were lucky enough to have nice weather for the week meaning we could take a few trips to the beach and into Minehead. I know you might be thinking why would a couple want to go to a place which is almost strictly aimed at children and families - I thought that too, as the entertainment is for children only, my partner doesn't like to swim and being pregnant meant the fairground was out of bounds but I didn't find myself bored once. The resort has a number of attractions, shops and places to eat for lunch if you don't fancy looking for somewhere to eat elsewhere. The Skyline pavilion hosts most of these and always has something going on. The two main evening entertainment venues are Reds and Centre Stage which host a variety of acts and performances both for the little ones and the mums and dads, and us, of course, the awkward early twenty year olds. On one of the nights there was a comedian act, Herbie Adams, who we really enjoyed. We also watched a Brit style award ceremony called the Billy Awards - Reds 2010, which featured lots of tribute singing and dance acts. There was also a storybook Pantomime Aladdin feature on the Sunday which we thought to be a great way to end our week. It was a very modern rendition, you could tell the actors had been watching the news, but the fun of a pantomime is it's all about the audience interaction. All in all I really can't fault the entertainment, the Red coats at Butlins really did put on some fantastic shows and kept us smiling. One of the downsides of having a dinner bed and breakfast option with the standard accommodation is the fact that you are in the standard food court dining. Our designated restaurant was Coral Beach and I have to say there were a few times we decided to skip breakfast and dinner. It is worth it if, like us, you didn't have enough money for self catering or to keep topping up on food supplies, but the food isn't something to be sung about. The choice is fairly limited at dinner with around two or three main courses to choice from one of those being a different roast each day, one vegetarian option and a few things for the kids from the Annabel Karmel menu. There's a salad bar and usually a choice of two soups although I'd only recommend the minestrone and the tomato. For dessert there is a hot pudding and a choice of cold cakes and jellies as well as a soft whip ice-cream machine for the children. The dessert was probably the best part for me as I love jelly but I didn't think much of the hot puddings. Breakfast was very basic with some fruit that didn't look too fresh, toast and a selection of jams, and all the bits you need for a full English. They also served kippers. Drinks include squash and fresh fruit juice, plus tea's and coffee's. The premium dining restaurants have bars where you can purchase alcoholic and soft drinks. I didn't think much of the dining times either, I felt they were quite limited for those who might have wanted a later dinner or breakfast. The times for Breakfast are 8.30 - 10.30 apart from a Monday and Friday where the times differ to allow guests to check-out on time and dinner is served between 4.30 and 6.30. We also sampled a few of the food places inside the Skyline Pavillion, Burger King being one of them and I can't say much about them it was pretty much the same as any other Burger King I've been two. Our favourite was probably Finnigan's Fish 'n' Chips - nothing beats fish and chips by the sea, despite not being able to see the sea from inside the restaurant but the feeling was there. A large portion of chips and curry sauce with two drinks for about £6 isn't too bad for a nice lunch time snack. We didn't try out the bar's apart from Bar Rosso where I did have a non-alcoholic cocktail - they're supposed to be for children but I really wanted a pretty colourful drink! The bar staff allow you to make the non-alcoholic cocktails for themselves, probably quite a nice thing for the kids and I enjoyed making my Skyline Sling - a coconut, pineapple and strawberry juice cocktail. The drinks in the entertainment venues are a little more expensive but as we only really stuck to one or two drinks a night we found we weren't spending too much. One thing I love about these resorts are the Arcades. Each of Reds and Centre Stage has its own small arcade and the Skyline Pavillion has a large section of arcade and game machines, including the famous 2p games where I was able to win two key rings. There are also a range of outdoor and indoor sports such as Paintballing, Fencing, Archery, Football and there was a large inflatable slide in the middle of the grass a few days of the week. I can't say much about the swimming as we didn't go, but the pool looks fairly large and has a small outside paddling area for younger children. There is a main information point inside the skyline pavilion and the staff working there always seemed helpful and polite anytime we needed anything, even if it was just to grab a guide on what was going on during the week. We didn't have any bad experiences with any of the people working in the shops dotted around the resort which was a nice change, it makes all the difference to see someone smiling at work when you're on holiday. Overall our experience at Butlins, Minehead was really enjoyable and we didn't find ourselves bored or without something to do. The beach outside the resort is really nice and Minehead itself is lined with some lovely little lunchtime cafe's and bistro's as well as a few good old ice cream parlours. For the self catering guests there is a large Tesco just around the corner to top up on supplies - much cheaper than buying everything on resort although I found some of the shops reasonably priced and some (Spar) really quite expensive. There are some great little souvenir shops, one selling the most comfortable flip flops I've ever worn for under a fiver. I am really looking forward to taking our little one to Butlins again when she's a little older to appreciate the entertainment and things but I rate this as one of the better family resorts. The entire holiday was worth the £345 as we had a really good time and the option to eat breakfast and dinner each day without having to find somewhere or cook it ourselves - probably saving us a small fortune too.

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          16.06.2010 13:04

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          WORTH UPGRADING SO YOUR AWAY FROM ALL THE PARTIES

          Well where do i begin with this holiday from absolute hell?? We have just returned from a 70s weekend at minehead for my daughters hen party, we decided to come home a day early due to the lack of sleep (not sleeping at all for 2 nights) and intimidating groups of stag partys. We expected loud and drunken behaviour but having glass bottles thrown at our door during the night to me is a bit beyond a joke!! There was only myself and my 27 year old daughter in our chalet so its not as if we were a room full of young drunken teenagers. The abusive behaviour and language that was thrown our way and towards many of the other guests (some of which quite older) made us ashamed to be British! After phoning the 24hr security help line to report the glass bottles and abuse no one came to our chalet and so this continued all night with not one security officer in sight. The food that was served in what was like a school canteen was disgusting and felt like feeding time at a zoo, we paid for our food from burger king rather than eat in there again after the first night. The chalet was very small and basic with no shower and the bed sheets were dirty and stained and the bath was full of someone elses hair. The entertainment was basic to what we were expecting and drinks and food were quite expensive. On the whole the weather was our only saving grace and i can safely say that we will never be returning to one of these adults weekends again. I have filed a complaint but will be very suprised if anything is followed up, i presume they get an endless pile of complaints.

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          03.04.2010 02:25
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          All in all not a bad place for a break awa i the UK

          I hadn't been to a Butlins since I was a child, but when my friend said WWE were doing a show in Butlins Minehead, I thought it could be a fun weekend so decided to go. The WWE tickets included a weekend break in a silver apartment for 4 people, self catering. The holiday park itself was quite easy to find, but then I did use a sat nav! Once we had driven inside the park, we had to park up to check in, which was quite easy to find, and luckily there wasn't a big queue. Here we were given our room keys, information pack and WWE tickets. We then had to drive to a different area in the holiday park and park up near to our apartment. The nearest parking was about a 5 minute walk from our apartment, and we had a leaflet explaining how to find our apartment. We found it quite easily, and the door was easy enough to open with the card style room keys. I found the apartment to be quite nice, with 2 bedrooms, a bathroom and a front room/kitchen area. The bathroom had a built in shower, there was a TV in the front room, the kitchen had an electric cooker and one bedroom had two single beds, the other room had a double bed in it. Personally I would have preferred a gas cooker, but this is just my personal preference. The apartment was heated by seperate electric heaters for each room, and these worked very well. They got very hot, very quickly, so be careful if taking kids with you as they could get burned on these. I found I only had to leave one on for 20 minutes and the room was hot for hours. There was plenty of windows in the apartment, which were all openable and controllable, and let in loads of daylight during they day. The apartment was nice and clean, with neautral colors throughout, mostly cream and beiege. The beds were nice and comfortable and all bedding was supplied. The apartment was supplied with some tea and coffee and sugar for our use, enough to last about a day for four people. There are 2 stores located on the holiday park to buy food from, one a general local store, and the other one a small supermarket. These were quite expensive, and luckily there was a large Tesco store just outside the holiday park, so I went there to buy most things we needed, as it was so much cheaper to do it this way. There was also a drive thru mcdonalds next to the Tesco, so if you wanted to not bother cooking, you could go here and not have to pay a fortune. There is a burger king on the site, but it is quite costly. There are plenty of restaurants in the holiday park itself, which cater for all types of foods and people. Some for families, some for couples and some just for everyone. There is even a few pubs that serve food in the holiday park too. We didnt eat in any of the resturants, but we did eat in one of the pubs on the site, and the food was lovely. It was cooked perfectly and you got loads of food for the price, the only downside being the drinks were very expensive, but this was the same all over the holiday park. Didn't stop me from getting very drunk though lol. There was plenty of entertainment on the holiday park, including kids clubs, shops, adventure playgrounds, go karts and much more. There is also plenty of nightlife, including pubs and clubs, which cater for families and for those not there with the kids. I had quite a good time in the night clubs, as the music was good, the drinks kept on coming (at a price) and the people seemed friendly enough. The staff in the holiday park were nice enough, but some of the bar staff seemed a bit bored! The cleaners who cleaned my apartment each morning did a nice job, and as far as I know none of my stuff was stolen, so its all good! They even replaced my towels in the bathroom each day for me, how sweet! I really enjoyed the WWE show, although this had nothing to do with the holiday park, I just love WWE wrestling shows. This isn't too bad a holiday park, but I don't think I would go to a Butlins if I didn't have kids, or was not there for a WWE weekend trip. I think anyone with kids would have a nice weekend here, and the accomodation itself is pretty nice, I found nothing wrong with it what so ever, so I think you would enjoy this place for a nice break away.

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            29.01.2010 11:08
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            A good family holiday for all ages

            I have been to Butlins twice now as an adult with family and we're going back again this year. If your after a family holiday thats not too expensive then this is for you. The camp has endless things to do, and literally something for all ages. The main entertainment is centred around the skyline. A big tent like thing which houses entertainment, a bar, places to buy food as well as big trampoline things. On thecamp itself there are several clubs each doing different entertainment. This includes wrestling, karaoke as well as having stars of things like britains got talent and x factor though obviously entertainment varies week to week. Butlins do a number of themed holidays including the 60's and aduly only. Im not able to comment on the chalets owned by Butlins as we always stay in a private caravan. I have found this to be the cheaper option and luckily for us the caravan we stay in has everything we need and more. On the camp there is also a huge lake in which fishing is allowed so if theres any anglers in the family you can let them go fishing while you go and have a look around the camp itself. The staff consists of red coats and I have always found them to be very pleasant, always smiling and very happy to help. Im sure that considering the hours they work and what they must have to put up with from the odd pain in the neck holidaymaker they do an amazing job. They're fantastic with children and as my son is special needs this is extremely important to me. Butlins also have a fair in the grounds which i think is free to use. While most of the entertainment is free to use/do there are obviously some things which they do charge for. However you can have a perfectly great time without having to pay for any extras. Butlins do a range of holidays from self catering to half board. Theres also quite a range of accomodation to choose from. Usually something for most budgets. The swimming pool is fantastic and consists of endless things to do from the wave machine to the tubes you go down right up to the hot tubs. Theres also an area which is shallower and just a plain pool for anyone who has difficulty swimming or just wants a break from the crowds. I actually cant fault Butlins at all, and it will always be my first choice for a uk holiday.

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              04.11.2009 16:36
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              You will need a holiday to recover, but totally worth it.

              I have visited Butlins in Minehead now on several occasions for the 60's themed weekends. We go in a group of around 60, we all stay in the old style chalets and are half board and pay around £120 for 4 days and 3 nights. It is a long old drive from the midlands but is worth it. I have only ever been in the winter, as the adult weekends only really run out of season. But even so Minehead is a beautiful place. The Beach is opposite the resort and looks out to Wales on a clear day. The resort itself is clean, the staff friendly and Helpful and well set out. As all other Butlins it offers the same facilities. Plenty of places to eat on site if you are Self Catering. There a bars, Pubs, a bowling alley and even a cinema. The entertainment put on over these weekends are amazing, ranging from cover bands to the real deal! The Centre Stage gets very busy but is always worth it. The drinks are fairly pricey to, but we always drank before we went out, Eating out is expensive so avoid if you can. Minehead itself does not have much to offer in the way of things to do, well except if you like Castles and Steam trains. But the town is very small with several cheap market style shops. There is a pub that sells the best Baileys Hot chocolate and a cafe at the very top of the town that does a beautiful Carrot and Corriander soup, Yum yum, 3 years since I last ate it and i still think of it with a great fondness even now. Butlins is perfect for families and for adult weekends its spot on.

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              14.10.2009 15:18
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              Self catering is the best option for a fun holiday

              With three small children, my Husband and I thought that i might not be a great idea (or a cheap one) to go abroad on holiday this year. I visited Butlins as a child quite a few times, so we looked into that, and picked a week at the beginning of August. Its not as cheap as Haven or Pontins, but having had a terrible experience of the later I would never return even if someone paid me! We invited my Mum and brother to come with us, so for 3 adults, 3 children and an infant we paid just over £1800, for which we got a silver apartment on a half board basis. Booking was very easy and I did it online. I like the fact that I could pay money towards the balance whenever I liked, and the deposit was very low (£165 for all of us) When we arrived it was difficult to find a parking space, but I expected this. What I didnt expect was the smooth check-in. As a child I remember waiting for hours in a queue for the keys. This was smooth, and we managed to get our keys within about 5 minutes. We couldnt get into the apartment until 4pm, but we got the keys at about 2.30pm. The keys are electronic so I assume they jus get activated at 4pm. The apartment was basic, but had everything we needed, especially as we didnt ea there lot. There was enough space, and three bedrooms. There is no bath but that wasnt a huge bother for us. I had hired a travel cot for £10 with my initial booking, and I was a little dissapointed that the mattress was dirty and the cot was broken, but I took it to guest servics and they swapped it straight away. Being half-board, our breakfast and dinner was included, and to be totally honest the food wasnt great. It was very greasy and if you didnt get to the dinner hall as soon as it opened it wasnt very fresh. The desserts were 'help-yourself', but if you came late they were not refreshed and some nights they ran out. Breakfast was full english, cereal and toast but again it was very greasy and it got a bit boing by the end of the week The entertainment was quite good. Though we didnt use alot of it, what we did see was very good. My eldest son was very excited to see the Cartoon Network show, and acts from Britains Got Talent. The venues had something for everyone, but they are extremely busy and you need to get there very early to get a good seat. The other facilities were good. The funfair had some great rides, and they are all free for guests. The Splash Waterworld swimming pool was a favourite and although it was always very busy it has something for everyone, from the wave machine and the flumes for the older children to the baby splash pool for the younger ones. There is also an outdoor area, but when we went it was a little too chilly, and I dont think I saw anyone brave that! There is alot for you to spend money on, toy shops, arcade games and lots of flashing toys that kiddies love, so you might have to cope with some real pester power. There is a small convenience store onsite, but it doesnt have a great range and its a bit small. There is a Tesco about a 2 minutes drive, so I would recommed going there for your essentials. Also, there are no free cash machines onsite, which was a let-down, so either bring it with you or get it from the ATM at Tesco. Its close to a quite nice beach, and only a few minutes walk to Minehead town centre. There are lots of things to do in the local area, and its very close to Exmoor, so there s plenty to do if you get bored of being on site. We are going back to Butlins at Easter, but this time we are going to Skegness but we are going Self Catering. This is the option I would recommend to anyone going to Butlins. I think its great for young families as that is who the entertainment is really aimed at.

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              15.08.2009 02:39
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              Children love it

              you either love it or hate it. Ive been 3 times now and so feel i can give a good overall picture of this type of holiday. Ive always booked the same time each year that being April and the price has always been amazingly cheap compared to the prices in say july and august.admittedly ive taken the kids in term time so that keeps the cost down. Ive found the silver apartments very good. They are clean and very well equipped everything you would need except towels and obvious personal items.you even get a little bottle of washing up liquid dish cloth and t towel. Going for the bed and breakfast option is a good idea as there is a wide range of foods available so everyone is happy.be warned though this area is a very large self service type of place which is busy noisy and can be quite overwhelming first time around but you soon get used to it.The food is a reasonable standard with options such as salad,fish and chips,roast pork,sweet and sour,ice-cream,gataeux.etc. There is something to keep you entertained from 10am-9pm for children and later for adults (altough im usually ready for bed by 10)shows include bob the builder,angelina ballerina and various disco and competitions hosted by the famous red coats.the list for entertainment is endless and is all very well done and will have the kids entertained for hours. The swimming pool is excellant too lots of different areas to go in and great slides.However the water slides do have a height restriction on them which they are very strict on so dont waste your time queing if you think your child is even half an inch under because they wont be allowed. Minehead beach is only over the road and is a great place to escape to from the hum drum of butlins.Yes it is very noisy. peace and butlins dont go together.In fact this year we did encounter a bit of late night noise which we complained about because it woke us up,just general shouting by other holiday makers.Butlins did handle this well though. Overall i enjoy butlins for the fact it keeps my two active children from Saying"im bored what can i do" i would recommend anyone try it if only just the once its an experience!

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