Newest Review: ... cash hidden on top of the kitchen cupboard out of sight of our children ready to spend on our final night (for a decent family meal, drin... more
Can be expensive but something to do for all ages
Member Name: rocky_jay
Advantages: Clean accomodation, plenty to do, great atmosphere
Disadvantages: Overly priced
Having had holidays at Butlins for the past several years, I do actually quite enjoy it there, although the main drawback is the cost of everything on site - expensive!!
We very rarely stay there for a week, just usually for the long weekends, mainly because it becomes very expensive.
We just recently came back from there a few weeks ago and it wasnt as good as last year and I made a point of emailing them when I came back to tell them all the good and bad points we experienced during our holiday.
Firstly, the entertainment has gone down - 2 acts from Britains Got Talent that were on stage about 15 mins each (if that!) and some bloke called Danyl Johnson from X-Factor who was on for nearly an hour but me and my friend were not keen on him at all. Not much applause for him! Theres lots of shows with the Redcoats, in fact, far too many!! Gets a bit tired! Also, there was yet another ABBA singalong and some appalling tribute acts - most notably, The Beatles - truly awful and an insult! Years ago when I worked there, there were great acts there like comedians Dave Lee and Duggie Brown. There was also a great show called West End Showstoppers with comedienne Pauline Daniels with songs from musicals and Pauline was singing and telling jokes inbetween. This was on for a couple of hours and was excellent and most popular. Also remember The Nolans there too and many tv celebrities appearing. The bars in both centre stage and reds are overly priced - more expensive than our clubs prices in our major city centre (Birmingham) and you seem to be waiting ages to get served and on occasion, the bar staff get the prices wrong, not good. Also, lots of children running around near the bar area where people were carrying glasses of drinks. Though, the one night, the redcoat who was DJ'ing, told the children not to sit on the stage because of health and safety reasons, but never says anything about the bar area. An accident waiting to happen! The funfair is not open as much as it should be and they need to invest in a few more rides there as theres nothing new there. There is a lot more entertainment for children there, although me and my friend did Crazy Golf and the laser quest which I had never done before (I won!) and we even hired the bikes out to go round the site, which was most enjoyable.
The accommodation - we always go silver which isnt too bad, nice and clean although we had no hot water and when I informed customer services, they were already aware of it and that they were goin to be putting a new water heater in there but it wouldnt be sorted until some days later - no good for us! Then again, we didnt expect the room to be like a hotel as we never spend much time in there anyway, but some hot water would have been nice! We booked up about 4 days before we were due to go and managed to get it for £102 each with food court dining plan.
The food - we were in the food court for our meals and was surprised that its all self-service now, although there are staff on hand if you need any assistance. On our first night, I had hot dog and chips although the roll was dry and awful and the chips were chewy and werent even warm. I wasnt impressed with the unattended children running around the area when people are carrying hot soup, in fact, I did see a young girl run into an elderly lady carrying a bowl of hot custard and sponge and this smashed on the floor near to the girl. Also seen children coughing into food and one morning, a lad had his hand in the cereal to see if it was frosties or cornflakes and also a girl was helping herself to curry with half of her hair draping into it! No wonder why theres always reports of people getting food poisoning here! The food and hygiene definitely needs to improve.
There are also a lot of arcade machines and them toy grabber machines dotted around the place, so could be quite expensive if you are addicted to these. The shops on site are quite expensive too although you might see a few offers/promotions around.
Though I must say, their customer service is excellent and I cannot fault that at all. In fact, after complaining recently, I had a lovely 2-page letter from them apologising and saying they will sort a lot of things out.
So, come on Butlins, you can do it!!
Summary: A good holiday and something to do for everyone especially children but take plenty of money.