“ Address: Oakmoor Road / Cheadle / Staffordshire / ST10 4QR „
I have to say we have had a rather unpleasant experience staying at Hales Hall campsite. Though the pub onsite had a great atmosphere and some very friendly and welcoming staff, the staff at the actual campsite were incredibly rude and offensive.
We arrived as a group of ten 20-30 year olds and were told we were welcome as a group, and were guided to a pitch towards the back of the campsite where we would not disturb anyone. However, in the morning after a complaint of noise during the night which was immediately pinned on us, we were very rudely told to vacate the campsite. Not only this, but after being forced to dish out a £20 deposit for each bathroom key, they then refused to refund any of our deposits due to our supposed bad behaviour.
I would strongly recommend anyone under the age of 50 to avoid this campsite as the owners clearly treat us with a complete lack of respect and blatant prejudice.
My partner took mr to Hales Hall Camping Park as a surprise one weekend, even though it is on the doorstep to us, it doesn't really matter where we are going when we are actually getting away for the weekend.
The site itself is pretty large and can easily cope with ample caravans with awnings and tents of all sizes, they also have an over flow field in which campers can go, and where they actually put larger parties which may make more noise than the norm to ensure that they do not disturb other visitors. Well behaved dogs are permitted, as long as they are kept control of, and also cleaned up after.
The site has quite large shower blocks which have just recently been refurbished, as I had been told that this particular site had been a little run down a couple of years ago, however new owners have taken over and since that renovated the site quite a bit. The toilet and shower blocks are very pleasant with fresh flowers put in there to brighten them up a bit and they are also very clean, I believe they shut them quite often to clean them and the floors had always just been mopped whenever I went into them which is great.
There is a small shop on the site, which is looked after by an old lady. If required she will cook you a full breakfast in the morning for a small fee, however you can obtain everything you need from the shop if you wish to cook your own, proper camping style. WE opted to cook our own fried breakfast, however did find that the bread was not fresh, it was good enough for toast, and fried bread however certainly not good enough to have a sandwich, so the shop doesn't seem to be stocked on a daily basis. Watch it if you squeeze the bread too, as I got told off by the old lady as she said I was hurting it.
There is also a pub on site which is great as not a lot of sites actually have them there. It reminded me of an old school and had a strange smell to it, and was definitely due for refurbishment however they did beer, and also a small amount of food which was reasonably priced and to be honest was actually very tasty.
There is a football pitch for the kids, and also a small playground with swing, slides, etc to keep them entertained, however there were loads of kids there, which were keeping each other entertained.
It cost 20 pound per night for the pitch and an extra 2 pound for Sandy, our dog per night which is actually quite expensive when you are just pitching a tent up. YOu can go a proper holiday park for less than that a night in other parts of the country.
It was nice for a break, however I don't think that we would return here, there are a few people that actually live there or go every weekend, and we got the impression that they thought they owned the site,which made it a little uncomfortable for people actually visiting the site for a short break. Think we will try somewhere else next time.
We stayed here 2 years ago and we loved it. However, this time round was a different story. Chagnge of management = Arrogant and rude staff, apart from the lady who had worked there for years in the shop, she was lovely and explained that the new owners were new and finding their feet. The price had gone up, even though i had e-mail proof taht they had told me the orginal price. They also charged £20 deposit for a key to use the toilets. Before, they were just open.
I respect that they are new, but there is no need to be rude and make comments as we walk past them like they did. Comments like 'think you should be leaving' - it was our first night. Also, one of the days we went to the toilet and the lady was cleaning it. We said we need the toilet, she said 'well, i need to clean my floor!'. So we waited for her. Then after 10 minutes we asked again and she said that she though we had already been. She was blocking the door so there was no way we could go. Then when we went inside she told my friend off for slamming the toilet door, which she did not do. It was an echo from the wood. Then she said that no drinks were allowed even though there were no signs. This particular lady gave us a horrible look each time she saw us. We kept ourselves to oursleves on the last night and cleaned up every little thing we could find on the grass to not give them anything to pick up on and make us feel eveb more unwanted. As we were leaving, the same lady with the other workers gave us looks as we left, watching our car down the drive.. My friend heard them say 'Don't come back'.
We never did anything wrong and we treated with disrespect for no reason. I just couldn't believe them. They just didn't like us and decided to take it upon themselves to make us feel uncomfortable as possible.
If you are a quiet family then this is ideal. Everyone else, stay away.