Hales Hall Hell (Hales Hall Caravan and Camping Park (Cheadle))

Member Name: Jo-Dee

Product:	Hales Hall Caravan and Camping Park (Cheadle)
Date:	13/07/09 (48 review reads)
Rating:

Advantages: Close to Alton Towers

Disadvantages: Rude, disrespectfull staff.

We stayed here 2 years ago and we loved it. However, this time round was a different story. Chagnge of management = Arrogant and rude staff, apart from the lady who had worked there for years in the shop, she was lovely and explained that the new owners were new and finding their feet. The price had gone up, even though i had e-mail proof taht they had told me the orginal price. They also charged £20 deposit for a key to use the toilets. Before, they were just open.

I respect that they are new, but there is no need to be rude and make comments as we walk past them like they did. Comments like 'think you should be leaving' - it was our first night. Also, one of the days we went to the toilet and the lady was cleaning it. We said we need the toilet, she said 'well, i need to clean my floor!'. So we waited for her. Then after 10 minutes we asked again and she said that she though we had already been. She was blocking the door so there was no way we could go. Then when we went inside she told my friend off for slamming the toilet door, which she did not do. It was an echo from the wood. Then she said that no drinks were allowed even though there were no signs. This particular lady gave us a horrible look each time she saw us. We kept ourselves to oursleves on the last night and cleaned up every little thing we could find on the grass to not give them anything to pick up on and make us feel eveb more unwanted. As we were leaving, the same lady with the other workers gave us looks as we left, watching our car down the drive.. My friend heard them say 'Don't come back'.

We never did anything wrong and we treated with disrespect for no reason. I just couldn't believe them. They just didn't like us and decided to take it upon themselves to make us feel uncomfortable as possible.

If you are a quiet family then this is ideal. Everyone else, stay away.

Summary: For quiet people with quiet faimlies, no one else.