I RECENTLY VISITED THE CINEMA WITH A FRIEND TO SEE 'I AM LEGEND' A FILM WHICH CARRIES A 15 CERT.
ONN ENTERING THE AUDITORIUM WE WERE SURPRISED TO SEE CHILDREN PRESENT OBVIOUSLY WELL UNDER THE LEGAL AGE TO VIEW THIS FILM.
IT BECAME APPARENT DURING THE FILM THAT CERTAIN SCENES WERE CAUSING DISTRESS TO CERTAIN CHILDREN WHO WERE REMOVED BY THE PERSON ACCOMPANYING THEM FROM THE CINEMA.
THE STAFF AND MANAGEMENT OF THE CINEMA ARE ENTIRELY TO BLAME FOR ALLOWING CHILDREN UNDERAGE TO VIEW FILMS SUCH AS THIS. I HAVE TRIED TO SPEAK TO SOMEONE AT THE CINEMA TO GET THEIR COMMENTS BUT HAVE STRUCK A BLANK WALL CONFIRMING MY THOUGHTS THAT THE MANAGEMENT IS ONLY INTERESTED IN MONEY AND NOT THE LAW. I INTEND TO CONTACT THE RELEVANT AUTHORITY REGARDING THIS BLATENT DISREGARD OF THE LAW AND HOPE PROSCECUTIONS ENSUE.
THE STAFF ALLOWING VISITORS INTO THE CINEMA WERE SLOPPY AND SHOWED NO INTEREST IN THE PEOPLE ATTENDING, HENCE THE UNDERAGE VIEWERS.
i also think that it is a very dirty cinema. last time we went we could not put our coats down as there was popcorn, sweet papers and empty drinks cartons under the seats. the toilets are also smelly and unclean. reigate is a much better cinema in many respects, including the service with a smile which you get from all the staff and it is always clean, including free water in the toilets. crawley cinema leaves a lot to be desired is only good for films you have missed elsewhere.
Although Crawley Cinema has a lot of choice as it has so many screens, my one bugbear with the place is that it is so messy! The times that I have been there and there is popcorn all over the place: all over the main area plus within the screens. The toilets are also often messy and often lacking toilet paper. It is obvious that cleanliness is certainly not their priority. I live in Horley and prefer to go prefer to go to Reigate Cinema myself as it is a much more pleasant experience. However, I quite often end up going to Crawley because what I want to see isn't on in Reigate when I want to see it.
Although I live in Redhill, I usually go to the UGC cinema in Crawly becuase of the large choice of films it has at one time. I'm not sure exactly how many it has, but its a heck of a lot! This also means that if you are late for a film you anted to see, there will be another one starting again within about half an hour. There are hundereds of parking spaces and although this sometimes means a small trek from the other side of the car park, it saves searching through the town for space. Within the leisure park there is a bowling alley, the cinema, a leisure centre, a couple of restaurants and a club but still there are always parking spaces. (This also means that if you change your mind about the cinema, you can just go and do something else!"). When you first go through the cinema doors you are confronted by the queue to the box office. This often stretches most of the way across the foyer. Every time I have been to this cinema there has been a huge queue. They have lots of tills, but the only seem to ever open 2 or 3 of them and with the queue blocking the foyer I think its a bit badly thought out. The tickets are slightly more pricey than you would uaually pay, they are £6 for adults and £4 for students (I think...I always forget my college card!). Once you've bought your tickets you see the snack shops. These offer a wide range of drinks, sweets, popcorn and even pick and mix but again, these are badly designed with the queue going right the way through the shop. Once in the once you get into your seats they are very comfortable, some screens differ to others, but af the ones I have been in they are fixed seats with plenty of leg room, if someone wants to walk past its just a matter of moving your legs back, There is nothing more annoying that having to stand up and almost sit on top of the chair row to let people past. There are also drinks holders in the seats, hands for keeping your snacks close at ha
nd, no more fumbling around in the dark and wondering if the drink you've grabbed is actually yours at all! The UGC cinema is perfect for a good night out. ===========UPDATE=========== Well within the last 4 months this cinama has really gone down hill. I recently bought the unlimited card (£9.99 p/m for unlimited films) so I go quite often now. Still the same problem with the large queues but the screens are constantly filthy. Although tye clear up excess cups and pop corn the floors are always sticky, quite often the seats are too (if not soaking wet) the pads on the arm rests are missing off 50% of the seats. There are always pikey teenagers in films making noise and generally being obnoxious, somthing easily cured by imply putting members of staff in the screen now and again. I'm not even exagerating, probably 5 of the last 10 films I've seen have been spoiled by little c**ts. The toilets are pretty grim too. The newly refurbished bar is ok with reasonable prices (unlike the ever sky-rocketing prices in the snack shop). Sorry UGC, you've lost 2 stars, you need to turn it around quickly.