Like a lead balloon (Virgin Balloon Flights)

Member Name: Tied to the ground

Product:	Virgin Balloon Flights
Date:	02/11/09 (76 review reads)
Rating:

Advantages: None

Disadvantages: Time wasting, expensive, poor service

I spent an arm and a leg on two tickets for me and my husband for our honeymoon. I've had 5 cancellations - some I could understand as the weather was poor, but on 2 occassions it appeared to be perfect conditions.

What they don't make clear from the start is that not all sites have saturday flights and you can't see availability online until you've got your tickets. If you pay for the upgraded tickets so you can go on weekends then it's well worth checking if your site does weekend flights.

I'm pleased to say that I now FINALLY qualify for a refund, after a year of trying to get in the air. Unfortunately you have to pay for your goody bag to be returned, which cost me £21 to send both of them back. Not had the cash back yet - fingers crossed. They say it takes 15 days to process....and they have to check to make sure you've returned the keyrings and all the cheap rubbish they originally sent!!

Very disappointed. Would not recommend.

Summary: Wouldn't recommend.