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These items are being built and sold with a fault. The Single grill does not work. I contacted the retailer APPLIANCE PLANET /GLOTECH as well as Fagor about it & was shocked when they told me "It is not meant to work". I asked about the parts in the User Manual which refer to Single Grill cooking and he glibly said "that's wrong,,,,,, and has been for over TWO years. We just havn't bothered correcting it". Both oven doors 'catch' at the top and are sometimes difficult to open. This can be a bind when you're standing there with a pan of stuff to go in the oven. I bought mine from APPLIANCE PLANET / GLOTECH who won't do anything about it. I will never deal with these people again. The products are bad. They know they are bad, yet do nothing to put it right. The Customer Care departments stink, and they have no idea about Sale of Goods Act etc AVOID them both.
Short name: Fagor FBI981X