my family and i decided to buy a pc and the iconnect was the computer of choice we have had it 18 months now without a problem appart from the obligatory blue screen of death on first getting the pc home we unpacked it not sure of what to expect but we were pleasently suprised to find a comprehensive manual and a quick start guide that was just as good so in 10 mins we were up and running it even took us through the steps needed to connect to the internet also now i'm a more experianced user appreciate the 4 usb ports that it has which gives greater scope for adding hardware the software bundle that came with the pc was usefull also with a couple of games for the kids and office for us as well as software to watch dvd's with and other things all in all i think this has been a great buy and would recomend this as a first pc without hesitation
I brought a Packard Bell Iconnect 1250 Package (with printer & scanner) about 18 months ago, And let me tell you now, I wish I hadn’t have bothered. It was my first very-own computer, which excited me slightly, but that soon started to change. From day one, something didn’t seem quite right with my monitor, but it wasn’t that big a deal, so I ignored it. About six months after I brought my computer, my printer broke.(As soon as I switched it on, it started to spit out ink). So I phoned up Lexmark (the makers of my printer), explained to them my problem, gave them my details, and they said they would send me a new printer. All I had to do, was send them the ink cartridges from my printer, and they would send me a new printer. So I did, and they did. They sent me the slightly newer version, a Z32 (instead of my previous model; Z22), which made me wonder whether they had had a problem with the whole batch. Anyway, I wasn’t going to argue, I had a new printer, and they even sent me two new ink cartridges to replace my old ones. Well after this, apart from having the usual problems you get with computers (Mysteriously crashing when your in the middle of writing something important, or completing that nearly-impossible game. Etc…), not much went wrong. At least not until that time after your One Year Guarantee runs out. After that year, I had mucho problems, and no-no help. First of all was the Monitor, it decided now that it would decide to get considerably worse. It started flickering, with blue stripes going across the screen, before turning totally blue. Next (very soon after) was my CD-Rewriter, which I hadn’t had any problems with before, suddenly one day decides that it isn’t going to read any CD’s. Thus, making it a waste of space in my casing, and causing me to spend out on a new CD-Rewriter. At this point I must note something I forgot to mention. Just before my Guarantee ran out, I was having major problems wi
th my computer, i.e. it kept loading up, but then wouldn’t do anything (I couldn’t use the mouse, keyboard, or anything). I phoned up the helpline, and after an hour & a half on the phone, getting worried that I would lose all my stuff on my computer (because they told me I would have to re-install it to the factory settings, which they tried doing, but that wouldn’t work), they told me they needed to send me a new mouse, keyboard, and recovery disc. About an hour later, after leaving my computer switched off, I tried it again, and it worked fine. So I phoned back up the helpline, to tell them not to bother sending out the stuff, but it was permanently busy, and I wasn’t going to waste hours on hold. A couple of weeks later, the stuff had not turned up, so I phoned the helpline again, to find out what was going on, and tell them it didn’t matter anyway. Well the person I spoke to, told me within a couple of seconds of me explaining what went wrong, how easily I could have fixed the problem (simply by unplugging my mouse and keyboard, then plugging it back in, and then starting up my computer). By writing this review, I am not trying to tell people not to buy Packard Bell products, but letting them know my nightmares with my product. In fact, I would like to hear from people who have purchased a Packard Bell Iconnect 1250, and hear that theirs was fine (it may just help me regain a little more faith in Packard Bell). If you do have anything to say, could you please write a comment, or Email me, at the Email address shown in my profile.