before you buy (Time HomePC)

Member Name: veryangry

Product:	Time HomePC
Date:	18/08/04 (42 review reads)
Rating:

Advantages: none

Disadvantages: losts

before you buy a time/tiny ect computer i will let you into a secret that the sales assistant forgets to tell you.

If you computer breaks down you will have to tel the technical line @ 1.00 per min.

My monitor has developed a flicker it is only 4 months old so I telephoned the technical help line, for 10 min (£10.00) I tried to convince an advisor it was a monitor problem not a computer problem. He asked that I watched the screen for 15mins then phone back quoting a reference no if the problem persisted. Guess what? It did. I phoned back quoting the reference no this time I had to convince another advisor who after 20mins said it would have to be returned to the factory. At last I thought. It took another 10mins to sort out a reference no a return sheet for this (another £30.00). Now here comes the best part I was then asked to pay £35.00 carraige to return the monitor to the factory. When I said that couldn't be correct if the monitor was faulty and still under guarantee surley it wasn't up to me to pay. The reply was if I wanted I could take out a years extra waranty for £99.00 then I wouldn't pay £35.00 carraige.

So lets do the sums £40.00 phone bill £35.00 carraige = £75.00 and I still have a flickering monitor.

How much does a monitor cost???

Will I buy my next computer from Time/Tiny ect? I don't think so. Do you?

Summary: