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Tiny First Family

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      28.07.2000 04:42
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      I bought our first P.C from tiny the shop staff where great and setting it up was easy. I have had a trouble free computer. Until I tried to play a game that required more then 3mb on my graphics card. The games was star trek and when I phone Tiny's tech support at 60p a minute they didn't seem to have a clue what I was going on about. After spending about £15 on the phone talking to them I was very annoyed and instead I phoned the games suppler free of charge and got a fix almost instantly. It seems to me that they are great at taking your money. But when it comes to after sales service they have a lot to learn. I had a problem with one of the fans that keep the CPU from overheating. So I phoned them and my service package included a 16-hour on site response. Which I had to pay extra for. But it took them 5 days to come and fix it. I say pull your finger out Tiny...

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