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.We swapped our insurance to Healthy Pets from Petplan as we could insure both cats with Healthy Pets for the price of one with Petplan. After two months our youngest and dimmest moggy brokre his elbow, had to have numerous vet visits, an operation involving a plate, 3 screws and wire. Each visit got sent off seperately and all were paid quickly, 19days being the longest. There were no issues, they only charged one excess and were extremely friendly, pet people. The only minor gripe is that if you have your pet emergency at the weekend, they are difficult to get hold of, but waiting until Monday's no issue. Overall Excellent.
Avoid like the plague......... uncaring staff and very rude. I spent weeks trying to sort a claim out and got nowhere. Would not recommend this company to anyone.
I would have never of even considered getting pet insurance a few years ago. That was until a close friend's dog Bobby developed n ongoing condition that would have cost her thousands of pounds if she wasn't insured. I pretty much then and there decided that pet insurance was probably a worth while route to go with our two dogs. I choose to go with healthy Pets because of their reputation and that they offered a variety of plans to suit our budget. In all honesty we haven't had to claim for all that much over the years, but I have been impressed with Healthy Pets for the few bits that we have had to claim for. Most recently Poppy our 4 year old labrador developed a rather nasty ear infection that needed a few trips to the vets to sort out. We decided that the best option was to claim and so contacted Healthy Pets who then settled with the vet directly. Both our dogs have life insurance with Healthy Pets which I think also gives us a bit of peace of mind for the future. In reflection the only issue that we have had with Healthy pets was that we couldn't have our dogs on two different plans. Other then that faultless!
Our family has always had 2 Yorkshire terrier, At the start of the year 2008 sadly Pippa our Yorkshire terrier who we have had since she was 6 years old died at 10 years :( very sad even until today, After she died there was a massive gap in our life's and we have never had pet insurance before so seeing pippa past away was a big eye opener in case our other dog Jake got ill. So we decided to get a new puppy called daisy (in my picture) and that's when we started to search the internet for pet insurance, We searched many sites and they were all to expensive for what they were then we saw healthy pets they seemed a lot cheaper I mean from £15 to like £6on healthy pets at this cheap price we were suspicious I have to say. But after taking the time to look up reviews we saw the company had a good reputation, and lucky they covered dogs 8 years old as Jake was starting to get old. We took out gold insurance for daisy with £5000 vet's bills insurance and £3000 for Jake. I think the prices were £5 a month for Jake and £6 for daisy. So that didn't seem bad. This was around may time 2008. In September my brother was stoking Jake and noticed a lump around his bum lol. at first we didn't think much of it but it began to grow, We when to the vets as we were now covered and actually had a chance of affording there high bills, Sure enough Jake had something wrong inside of his bum (one off this muscles had ripped apart and poo was going inside his body when he tried to do his business) The vet looked concerned and by his face we knew it would be expensive and this was in September so we hadn't had insurance for long to say the least we were worried. Boths sides of his muscle had gone but one was still strong enough so they operated on one side first to see if the other was strong enough we filled out the form for healthy pets insurance which I may add took 1 DAY to arrive It was easy to fill out. After Jake had his operation we got the bill £1000+ we were worried after only being with healthy pets for around 4 months, After a week of waiting we were relieved to find out that had paid the whole amount. (And we were glad that we took out the insurance) After jakes operation we found out the other side of his bum was to weak so another £1000 operation later he was better the same as before 1 day for the form and 1 week they had paid out! The bill in total was around £2500 !!!!!!!!!!!!!!!!!!!!!!!!! And without healthy pets I sadly have to say we may of had to have Jake put to sleep. Only after about 4 months paid cover at £5 = £20 They paid out £2500!!!!! Its pretty much going to be impossible for them to claim that back though jakes policy as it will take around 12 years of cover! And jakes already 9 now lol. But I would recommend this company, you may think cheap is not always best but in this case it was, we hope to insurance any future dogs we have with them. And we know deep down Jake would not be alive without them. If you need insurance go to there website its easy to fill out and your are insured quickly. The policies include: Bronze Silver Gold £1,000 £3,000 £5,000 Vet's Fees £65 £65 £65 Vet Fees Excess Yes Yes Yes Cover for ongoing conditions** No No £500 Accidental Damage not covered £250 £750 Death from Illness* not covered £250 £750 Death from Accident not covered £250 £750 Advertising & Reward not covered £250 £750 Theft or Straying £1,000,000 £1,000,000 £1,000,000 Third Party Liability Expenses not covered £250 £1000 Boarding Kennel Fees not covered £250 £2,000 Holiday Cancellation Yes Yes Yes Veterinary Helpline Yes Yes Yes Bereavement Counselling Helpline Yes Yes Yes Pet Legal Helpline Yes Yes Yes Pet Minders Helpline Yes Yes Yes Pay Vet Direct 30 days 30 days 12 months Overseas Travel £50.78 £87.65 £103.99 Annual Premium £4.23 £7.30 £8.67 Monthly Premium There customer service is brilliant and they are always over the phone to take calls. As well I have heard cat insurance is very cheap even around £3 and month for silver cover, which doesn't seem bad. And dogs around £5-£7 for small breed I don't know about large. Even If you don't currently have insurance or can't afford a lot I would recommend bronze at least you have that £1000 cover. Don't leave your pet uninsured and run the risk of upset when a pet dies it's a part of the family.... There is an excess but I don't think it's a lot. So this review is my first not to have a negative as I have been fully satisfied with the company and hope to keep it that way! 10/10
After searching the web, this policy seemed to be the best value for money for our kitten. We pay £3.23 per month for the gold cover which gives up to £5000 vets bills. taking out the policy is very straighforward via their website and the paperwork came to us very quickly. Unfortunately poor puss got run over a few weeks back and has had to have his hind leg amputated. Vets' bills have been over £1,100 so far and are still ongoing. Healthy Pets have paid the bills without any fuss and their call centre staff are very friendly and helpful. The whole process has been incredibly easy and stress free. We have been able to get the necessary treatment without hassle and without worrying if the company is going to be awkward. This is the best £3.23 we have ever spent.
Having just bought a new puppy, I have done some research on pet insurance for dogs and have found Healthy Pets to have the cheapest premiums. Healthy Pets Limited (healthy-pets.co.uk) started in 1996 and have experienced growth rates in excess of 100% per year - so claims their website. They must be good then. The site is fairly basic and it is easy to get a quote because the premiums are the same whether your dog is a pedigree or not and do not vary according to your postcode. Insurance for one dog is starts from £9 per month (with £70 excess) or £10.33 per month (with £40 excess). They also offer discounts for cover for numerous pets. For example it costs £13.24 (with £70 excess) to insure one cat and one dog. This compares to an online quote from Pethealthcare (pethealthcare.co.uk) for £250 for my bull mastiff puppy and £216 (£60 excess) from Pet Plan (petplan.co.uk). The insurance is underwritten by Lloyds of London. The only difference in cover that I noticed is that Healthy Pets will pay vets fees up to £2500 in any one year whereas other plans claim to provide cover up to £4000 in any one year. I wonder how many people would claim over £2500 any way? Obviously this is something you would need to think about before reaching a decision. Another point is whether Healthy Pets would cover illnesses and injuries for life - 'life cover'. This is important if your pet gets an ongoing condition like arthritis or eczema as some policies stop paying out after 12 months. I have decided to start cover with Healthy Pets and filled in my details online. The next day I received a pack and direct debit form. If you are happy you just fill it in within 10 days. Applying online meant I was covered immediately. One last point, Healthy Pets are independent specialists in pet insurance. This means that they only sell insurance and you will not get bombarded with marketing literature to sell anything else!