Insured my horse with them for years, excellent and speedy service. Even paid out when he died for the full insured amount, although they could have easily argued to the contrary. I now have all my insurance policies, including home contents insurance, held with NFU and until they give me reason to think otherwise consider them very good value for money. It's no good signing up with someone cheaper if they don't pay out when you need them to - you may as well have stashed your money inside a mattress- if considering for horse or pet insurance, I would take up NFU again without hesitation, even if their premiums were higher than the competition. Knowledgeable, responsible service and definitely comes highly recommended by both myself and which! ......... .......... . . . . . . .. . . . .. . .. . .. .. . . . .
this insurance provider is absolute rubbish. i advise anyone thinking of insuring their pet to go elsewhere.i insured my border collie under a 5year deal, and after 3years my collie contracted a serious condition that was treated by the vet as ongoing. sadly due to the illness on 22nd march this year she had to be put to sleep.the vet bill was for £280. I recieved a cheque for £30 16p because the treatment went over twelve months.but the final blow was on march 2nd this year the premium doubled.this only makes me think that these rogues dont give a damn about pets like they crack on in the adverts.its only money money money. give n.f.u. a wide birth ps i clicked a star by mistake on rating,i dont rate n.f.u at all