Pet Plan Reviews
Description:Part of Cornhill Insurance Group. Computer House, Great West Road, Brentford, Middlesex TW8 9DX, Telephone 020 8580 80 ... more
Pet Plan ... 8080, Fax 020 8580 8001Newest Review: ... to take, of which I knew my insurance did not cover but after the second amount of tablets, my vet advised me to bring my dog in for an ex-ray to investigate further as to why he was coughing too much, so I called the insurance to place my claim on this x - ray as I was supposed to be covered but they told me I was not as it was supposed to be in the small print, ex -rays did not come under ... more
... in the agreement.
I read over and over it and could not find this statement there at all, so I thought they must be right and I had missed something.
While my vet did the x-ray he discovered my dog had a tumour and had to call me to tell me the results ...moreCustomer Pet Plan Reviews (34)
by - written on 04/05/12
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Do not use this insurance. They would not pay out for our basset hound who has lymphoma. They have made every excuse in their policy to get out of paying for her treatment. There all good at taking your money but as soon as a problem occurs they don't want to know.
by tell the truth - written on 26/03/11
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Petplan is worthless. Don't just lose money.When my healthy dog got sick they rejected a claim and didn't pay with incomprehensible reason.
I just lost my money.
by - written on 16/02/11
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WHEN I POSTED MY EARLIER REVIEW ABOUT PET PLAN I INADVERTANTLY GAVE IT A FOUR STAR RATING!!! TO SUBMIT THIS REVIEW I AM FORCED TO GIVE A ONE RATING.
OBVIOUSLY I CAN ONLY RATE PET PLAN A ZERO AFTER OUR EXPERIENCE. FROM WHAT I HAVE READ IN THE REVIEWS ON THIS COMPANY THERE ARE MANY WHO FEEL THE SAME. FROM THE £275 CLAIM WE ONLY RECEIVED THE MEAGER SUM OF £125. DUE TO THE EXTRA EXCESS OF 20%. LEVIED BECAUSE THE CAT WAS OVER TEN.
HAVING PAID OUT PROBABLY THOUSANDS IT SEEMS VERY UNJUST ON HOW THEY APPLY THEIR POLICIES.
RIP OF BRITAIN IT CERTAINLY IS. WHAT ABOUT THOSE ON LIMITED INCOMES AND THE ELDERLY.
BUSINESS IS BUSINESS BUT WHAT HAPPENED TO THE TERM 'FAIR TRADING'?
by JANE CLARK - written on 15/02/11
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WE HAVE, AFTER 14 YEARS, CANCELLED OUR PET PLAN POLICY FOR OUR TWO CATS.
WE HAVE NEVER MADE A CLAIM AND MUST HAVE PAID OUT A FORTUNE TO PET PLAN. WE ARE DISGUSTED THAT PET PLAN THEN ADD ON A FURTHER EXCESS WHEN THE ANIMAL REACHES 10.
IF OUR PETS WERE A CAR WE WOULD HAVE A 'NO CLAIMS BONUS.' OUR CATS HAVE BEEN FULLY VACCINATED OVER ALL THESE YEARS AND HAVE ALWAYS HAD THEIR TREATMENT PAID FOR BY US AS THE CLAIMS HAVE ALWAYS BEEN UNDER TO MAKE A CLAIM.
I SUGGEST PEOPLE SHOULD TAKE OUT INSURANCE ON THEIR PETS UNTIL THE AGE OF TEN AND FROM THEN ON PUT THE MONEY INTO A SAVINGS ACCOUNT TO COVER TOWARDS FURTHER HEALTH PROBLEMS.
THIS IS WHAT I AM ADVISING FRIENDS AND FAMILY TO DO.
by Phyl - written on 21/10/10
Rating:
I have insured my labrador since he was 8 weeks old. He is now 10. My premium has steadily crept up every year and now shot up to £470/year + £115 excess + 20% of the vets fees on top.
I have claimed in the past a couple of times and they have been very good, promptly paying out though.
BUT the increase of £70 in the premium this year and the fact we are NOT totally covered for the vets bills is a bit much to stomach. I feel very disappointed by a company I feel is just a rip off now.
