by - written on 01/11/13 (Very useful, 19 readings)
As a breeder of Maine Coons having good insurance in place is absolutely essential as vets bills can soon mount up. Luckily we have had little cause to use it, touch wood! However three years ago we had a young cat diagnosed with IMHA (a type of anaemia) where her white blood cells attacked and destroyed the red. Sadly despite ... Read the complete review
by Janet Pack - written on 17/06/13
My cat was from a rescue centre and came with 4 weeks free Petplan. she was ill with gastro enteritis as soon as we got her and nearly died clocking up a £486 bill for hospitalisation, IV fluids etc.She was then hit by a car a year later and now at 9 years old Petplan have paid out over £9000 in claims, always without question or doubt. I have had 3 other pets all with Petplan and each claim has gone through quickly and been paid promptly. I would strongly recommend them to anyone with a cat. My policy has never gone up by much and my excess has this year just increased from £70 to £100 due to cats age.
by - written on 04/05/12
Do not use this insurance. They would not pay out for our basset hound who has lymphoma. They have made every excuse in their policy to get out of paying for her treatment. There all good at taking your money but as soon as a problem occurs they don't want to know.
by tell the truth - written on 26/03/11
Petplan is worthless. Don't just lose money.When my healthy dog got sick they rejected a claim and didn't pay with incomprehensible reason. I just lost my money.
by - written on 16/02/11
WHEN I POSTED MY EARLIER REVIEW ABOUT PET PLAN I INADVERTANTLY GAVE IT A FOUR STAR RATING!!! TO SUBMIT THIS REVIEW I AM FORCED TO GIVE A ONE RATING.OBVIOUSLY I CAN ONLY RATE PET PLAN A ZERO AFTER OUR EXPERIENCE. FROM WHAT I HAVE READ IN THE REVIEWS ON THIS COMPANY THERE ARE MANY WHO FEEL THE SAME. FROM THE £275 CLAIM WE ONLY RECEIVED THE MEAGER SUM OF £125. DUE TO THE EXTRA EXCESS OF 20%. LEVIED BECAUSE THE CAT WAS OVER TEN.HAVING PAID OUT PROBABLY THOUSANDS IT SEEMS VERY UNJUST ON HOW THEY APPLY THEIR POLICIES.RIP OF BRITAIN IT CERTAINLY IS. WHAT ABOUT THOSE ON LIMITED INCOMES AND THE ELDERLY.BUSINESS IS BUSINESS BUT WHAT HAPPENED TO THE TERM 'FAIR TRADING'?
by JANE CLARK - written on 15/02/11
WE HAVE, AFTER 14 YEARS, CANCELLED OUR PET PLAN POLICY FOR OUR TWO CATS.WE HAVE NEVER MADE A CLAIM AND MUST HAVE PAID OUT A FORTUNE TO PET PLAN. WE ARE DISGUSTED THAT PET PLAN THEN ADD ON A FURTHER EXCESS WHEN THE ANIMAL REACHES 10.IF OUR PETS WERE A CAR WE WOULD HAVE A 'NO CLAIMS BONUS.' OUR CATS HAVE BEEN FULLY VACCINATED OVER ALL THESE YEARS AND HAVE ALWAYS HAD THEIR TREATMENT PAID FOR BY US AS THE CLAIMS HAVE ALWAYS BEEN UNDER TO MAKE A CLAIM.I SUGGEST PEOPLE SHOULD TAKE OUT INSURANCE ON THEIR PETS UNTIL THE AGE OF TEN AND FROM THEN ON PUT THE MONEY INTO A SAVINGS ACCOUNT TO COVER TOWARDS FURTHER HEALTH PROBLEMS.THIS IS WHAT I AM ADVISING FRIENDS AND FAMILY TO DO.
by Phyl - written on 21/10/10
I have insured my labrador since he was 8 weeks old. He is now 10. My premium has steadily crept up every year and now shot up to £470/year + £115 excess + 20% of the vets fees on top.I have claimed in the past a couple of times and they have been very good, promptly paying out though.BUT the increase of £70 in the premium this year and the fact we are NOT totally covered for the vets bills is a bit much to stomach. I feel very disappointed by a company I feel is just a rip off now.
by NS - written on 29/08/10
I spent a lot of time researching companies and plans prior to choosing petplan. I carefully selected the policy that was right for us. We have not filed a claim ever. Our first year's policy is about to expire, and I got a renewal letter saying they are changing our policy and increasing the fees by $50/year. This is a 27% increase, and we have never made a claim!! What a bad company!!
by - written on 06/03/10 (Very useful, 934 readings)
I have been with this insurance plan in the past. I paid mine anually and I think it was about £120 or so at the time, and that was about 3 years or so ago. When I phoned to make my payment the operator went through all the usual terms and it all sounded good to me, as I though if my pet was ill it was a good cover to ... Read the complete review
by - written on 27/06/09 (Very useful, 361 readings)
Probably the best plan around? I have kept dogs for years and yes the first time I took insurance I got stung with my dog having a life long condition that was only covered for 12 months! The vet then advised me to take out cover with pet plan and it has been the best thing I ever did. The cover lasted for the life of my dogs - ... Read the complete review
by - written on 12/06/09 (Very useful, 421 readings)
27th October 2004. Ashford horse sales. Why I went that day I will never know! but... I had no money on me, I had no transport and I certainly had no plans to buy a horse. Walking amongst the stalls I ooh'd and ahh'd at a few of the ponies but nothing managed to pique my interest. Until I got to the last few stalls. There I saw ... Read the complete review
by - written on 04/06/09 (Very useful, 282 readings)
Believe me if you have a pet that's as kamikaze as my siamese cat then decent pet insurance in absolutely essential! I have used Pet plan for years, our old cat was 10 when she died and we had never had to make a claim, so when we got our new siamese kitten i ummed and arrhed about whether to bother. OMG am I glad I ... Read the complete review
by Pam - written on 13/05/09
I have just received my annual renewal notice for my dogs insurance and was astounded to find that on Pet plans Supreme dog policy they have now changed the Veterinary Fees Maximum Benefit from "Unlimited" to £12,000 per year. Last year my dog received specialist treatment for a cancerous growth and the bills totalled approx ... Read the complete review
by - written on 28/04/09, updated on 28/04/09 (Useful, 245 readings)
My horse was diagnosed with headshaking in march 2008, In december i made the tough decision to have him put down, not only because of the vets advise, he was dangerous to ride and even more he was in permanent discomfort and pain We tried things such as herble medicines and headshaknig nets ect, however nothing worked. He was unridable ... Read the complete review
by - written on 15/01/09 (Useful, 208 readings)
My two Cats (Monty and Lou) has been with Pet plan for 3 years until last August. My experience with them has been very good. The premium at the time was about £13 each for them and I thought it was reasonable. Lou had been poorly almost right after we get the cover and require expensive treatment. One was an allergy test which costed ... Read the complete review
by A P Stringer - written on 05/01/09
We have a 12 year old King Charles Spaniel, which unfortunately became ill in 2008. After receiving a vets bill for over £500 I though it would not be a problem because we had Pet Plan. Good old Pet Plan, giving you peace of mind remember, paid back less than a quarter of the cost. Having paid insurance since the day we got the dog, 12 years I am disgusted with them and have raised an official complaint. Hidden costs and restrictions. My advice, open up a savings account for the dog. I have paid in nearly £5000 pounds over the years and this is the result. Most of our vet bills have always been under what you can claim. Pet Plan has been a total waste of time and money. Just my opinion!
by - written on 02/01/09, updated on 02/01/09 (Useful, 334 readings)
Pet Plan I wouldnot use any one else. both my dogs are insured with Petpaln at a cost of £48.97 per month, this may sound a lot but read on and you will understan why it to me is worth every penny!. After having our 2nd labrador a couple of months I noticed she was sitting funny, so booked her in the vets just to be safe. Our vets had ... Read the complete review
by Willows Owner - written on 14/11/08
Absolute rip off - paid pet plan for 15 years and £1000s of pounds worth of insurance. They paid out on £150, on a £600 claim by seperating out the different visits to the vet for the same thing as different claims. Insurance cover gets more expensive and the excess gets bigger and the cover gets less the older the dog is so if you think you would be much much better off just putting the money in a savings account. Plus they have clearly reviewed themselves in the first couple of reviews on this site - as two of the reviews start with the same line about how they've been around for ages. Leave well alone
by Marmite's owner - written on 20/10/08
I have been with Petplan for 7 years and had been very happy with them until this year (2008), when an unofficial change of policy seems to have been implemented (though they will not admit to any such change), as a result of which I have now left. My cat has had a problem with serious cystitis flare-ups all his life, for which he has ... Read the complete review
by - written on 27/04/08 (Useful, 160 readings)
I regard Pet Plan as one of the best pet insurance companies around. They are the original pet insurance company. My mothers dog had a probem with her liver for the last few years of her life and thanks to pet plan she lived those years receiving the best veterinary care available. An excess was payable every year (as with any insurance) ... Read the complete review
reviews about Pet Plan