Product Type: Mamas and Papas prams, pushchairs and strollers
Newest Review: ... in love. Still going strong 6 years later used with our second son too and saving for if we have another child in the future. ** My Desc... more
Lovely pram, but mamas & papas customer service is non existant.
Mamas & Papas Pliko Pramette
Member Name: leighm88
Mamas & Papas Pliko Pramette
Date: 06/04/11, updated on 26/04/11 (365 review reads)
Advantages: Lovely looking, does everything required.
Disadvantages: The harness.
I write this review a bit late, as I bought this pram years ago for my 4 year old daughter. However I do still sometimes use it for my 2 year old son. I'm not sure it would have lasted this long with every day use though. I had a bit of a thing about prams when I only had my daughter, that went out the window when I had to start using a double. So I used this pram alongside a few other ones.
This was the original pram that I wanted and purchased for my daughter just before she was born. I had my eye on the massive ultima pram, but knew that I'd have needed something more practical for travelling. I couldn't afford to buy two prams at that point, so settled for the pramette instead. I managed to get a great deal on the Mamas & Papas website, and got the pramette, the car seat and the base for just under half price (think I payed around £250-£300). I bought it in the ice colourway, which was a sort of light silvery colour. I bought the matching accessory pack seperately with the footmuff, parasol and changing bag.
The pram was delivered to my mum's house and my dad set it up. I wasn't there at the time, but assume that it was easy to do as he didn't tell me otherwise. I went to see it and really did love it, as he'd set it up in the pram mode. It is a lovely smart looking pram. It's not too big and bulky and really does look like a proper pram, not a space ship as some do.
My first problem occured before my daughter was born. I decided to switch the pram into pushchair mode just to see what it would look like. Upon doing this I felt there was something not right with the harness. It wasn't attatched to the back of the pushchair, and in all the pictures I had looked at on the website it appeared that it was. So I threw a pregnant tantrum whilst my mum emailed Mamas & Papas to enquire about how the harness worked and to find out if mine was faulty. Over four years on and we're still waiting on a reply. This is ridiculous customer service and as some of the travel systems on their website can exceed a thousand pounds once accessories are added, you'd think they'd be able to answer a simple email. We eventually found our answer by googling other peoples reviews, but it has put me off ordering from them online.
The harness is the one thing that I don't like about the buggy. I've never saw it on any other brand of pushchair which makes me think maybe they've patented this awful idea. They call it a free roaming harness, which they think will make it nicer for your baby to be able to sit forward and explore. In truth it means your baby can wriggle out of it in about 10 seconds flat. No matter how tight I made the straps my daughter could easily take them off, meaning she was only strapped in around the waist and on more than one occassion she managed to stand up in the buggy, which isn't at all safe. When I used it for my son he took to sitting right on the edge of the seat and hanging over the bar at the front of the pushchair. This made the pushchair difficult to get up kerbs etc. Also the footmuff, which cost a small fortune, doesn't sit properly at all because of this daft harness, it rolls down at the back which causes it to slide right down the pushchair. The footmuff was marketed to be sold alongside the pramette, as an accessory for it, but the footmuff is like that of any other buggy, where it is quite clearly designed for a five point harness. So I did feel a bit conned by it, but just had to persevere with it.
That's the bad points out the way. Although these points were annoying I still really did enjoy using the pramette. It looked lovely as a pram and I got so many compliments on it. It's really lightweight and is easy to fold once you get the hang of it. I loved the raincover too. It zips on to the hood really quickly, instead of faffing about with velcro ties, etc. It's also quite small so easy to stick under the buggy. Unfortunately I have misplaced mine and Mamas & Papas want a small fortune to replace it. The basket underneath my buggy has now got a few holes in it, to be expected considering it's age and that it's really only made of a thin net like material, this can be replaced too from Mamas & Papas at a cost. I think if I was going to use the pram for another baby then I would replace both raincover and basket, as I am confident the pram would last another child. It still looks brand new.
You can remove the covers for washing which I liked. You have to unscrew the harness first etc, but once you've done it a few times you get the hang of it. You obviously couldn't put the hood in the washing machine, but I used to just remove it and soak it in the bath with some soap powder in it. Even though it is such a light coloured material it comes up great every time.
I also loved the cup holder, but that really is just a gimmick and could probably easily be added to any pushchair.
As I previously mentioned, I bought the pram as part of a travel system. I only used it as a travel sytem a handful of times, as I preferred the kids to be laying flat when they were babies, instead of being upright squashed in a car seat for longer than neccessary. However it was useful on the odd occassion that I was going somewhere that I knew I would have to get a taxi back from. It slotted into the pushchair really easily, but did make the pram unbelievably heavy.
The changing bag was ok, not much I can say about a changing bag. The parasol was a pain, but so has every parasol I've had to use.
I think I would definitely buy this pram again, but I'd definitely make sure my point of sale was with somebody else and not mamas & papas as they don't seem to have any idea of what customer service entails.
Hope my review has helped someone make their decision.
Summary: Review on the pliko pramette, and what I felt it's good and bad points are.
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