Customer Service Adviser

Customer Service Adviser can seem like an easy job with the name however it is not. Customer Service Advisors be on the phone mostly advising customers what to do when they ring up. When we ring up places such as broadband companies they be looking on their machines for instructions on what to do with problems so the job may seem easy on screen however telling a person on the phone on the other hand is quite different. I took a role of being a customer service advisor a few years ago for a company. Each day you would get customers shouting their heads off about their pay, All i had to do was tell them somebody would ring them back and i have noted it on ...

"Hello, my name is Laura, how may I help you?" I don't think anyone really plans to end up in customer service. How many little boys and girls do you know who say "When I grow up I want to listen to people shout at me about their bills?" But it's an entry level job, one that you don't need too many qualifications for, and one that sometimes doesn't have such a lengthy interview process. That means that sometimes, whether you intended to or not, you might just find yourself applying to it because you need the money and it's the best thing available to you at that point. So what do you need to know before taking the plunge into ...

For the past four years i have been a Customer Service advisor/ assistant on the desk of a busy retail store. This is not the same type of customer service that the other reviews in this section refer to, but it is another career in the same vein as call centres: I deal with complaints, compliments and returns, and it is not the easiest job in the world, but i really enjoy it! (Yes I am sadistic!) I'm a student, but throughout my degree i've worked part-time in a very busy store. Because there are always large queues at the cash registers, the store needs a separate desk to deal with the returns of clothes, and any other problems the customers may have. ...