Newest Review: ... The apparent mince meat was more like paste - cheap, there was no flavour and there was a layer of oil and grease to get through first!!!... more
I agree with Stacey BEWARE OF THE LANDLADY!!!!!
Ship Inn (Caerleon)
Author Name: Anon
Ship Inn (Caerleon)
Disadvantages: It is horrendous and the landlady is like a pitbull ready to bite your head off!!!!!
From the outside you would think this is a family friendly pub as it has ample parking and a lovely play area, however do not be fooled, it is run by the most unfriendly, abrupt, obnoxious woman I have ever had the displeasure of meeting!!!!
I went for food aware that I had heard mixed reviews about the food served there, but thought I would give the place the benefit of the doubt and form my own opinion. I wish I had not bothered. None of the food I ordered was particularly nice but was edible, accept for the lasagne. The apparent mince meat was more like paste - cheap, there was no flavour and there was a layer of oil and grease to get through first!!!! So I did not eat it, but both my partner and I tried it and formed the same opinion it could not be eaten so I left over three quarters of it.
When it came to paying for it I stated to the waitress that I would pay for the garlic bread but not the lasagne, to which she walked off for 10 mins and discussed it in the kitchen. The landlady came out and asked what my problem was I explained again my reasons to which she said I had eaten most of it and she would be happy to get it to show me, I declined reiterating that I know I did not eat more than 2 spoonfuls. She then asked me where the rest had gone!!!! She explained the reason for the oil and grease was due to the cheese and every one that makes lasagne would have the same issue, I beg to differ and suggest she eats a lasange from Rossini's!!!! She told me the meet is very expensive again I disagree but if she is paying a lot for it then she is being ripped off and needs to change her supplier because I would not give it to my dog. She advised me that she sells about 30 lasagnes a day and does not get complaints I do not understand this but it maybe that other people can't be bothered to complain because they will be made to feel intimidated and like they have done something wrong.
This is my opinion and so can not be wrong, the way I was treated following my complaint was horrendous and my review is based on fact although not in full because she was argumentative with a total lack of customer service a number of times. If you do go there I suggest you go veggie or have a sandwich and what ever you do do not speak to the landlady because she is one step away from biting your head off and brings a bad name to publicans across the country!!!!
Summary: Avoid unless veggie, just having a drink and or sitting outside away from the landlady!!!!