“ Address: Gillars Lane / St Helens / Merseyside WA10 5PT / Telephone: 01744 25706 „
Called at the Stanley for a meal on spec about 4pm on Sunday afternoon and we were delighted with all aspects of our visit - our party size was four and although the restaurants were busy we were seated within five minutes. The service and food were both excellent and I would suggest that like us you judge for yourselves this establishment. The food is home made wholesome cooking - reasonably priced and in abundance - give it a try we were so glad we did.
Well what can i say about this pub :D. I have visited the pub various time and each time i have 5 star home cooked food. This time we decided to use the stanley arms for our first school reunion. We was quite big and the pub itself was quite busy too. We was welcome by the manager of the pub who made us feel very welcome.
We found the manager of the pub very funny and up for a laugh. We was served very fast even though the pub was very busy. All the staff at the pub where helpfully and polite.
While we was at the pub all the staff couldnt do enough to make sure we enjoyed our time. When our food arrived it all arrived together and it was good to perfection. All the food was fresh and you could taste it. We all had a three course meal and there was over 70 of us plus a full pub so the chef must have been rushed off there feet in the kitchen but they managed to keep the whole pub happy.
Everyone the pub was commenting how good the service was and how brilliant the staff where. The manager of the pub came to each person in the pub to make sure everyone was having a good time. We all felt like we where the only people in the pub and felt so welcome.
The prices for the food are quite cheap and the size of the meals are massive. None of us went home hungry, personally i didnt even have to have my tea as i was that full. A good selling point of the pub is that the pub accepts credit and debit cards which is brilliant as we dont have to carry cash with us. After we had the meal we was welcome to stay for as long as we wanted and was still made to feel very welcome.
We have all agreed to revisit the pub very soon as we enjoyed this pub so much. Its hats off to all the staff at the pub and all there hard work.
One final part is that we recommend this pub to everyone and it truely is one of the pubs in the north west which you have to visit and i would recommend the steaks of the menu as the cooked to perfection.
I decided to have my 50th at the Stanley Arms over the August bank holiday at short notice for around 40 people.It was a great night enjoyed by all.The staff were friendly and helpfull.The food was exceptional.We are planning to hire the conservatory on a regular basis as it was such a good night.
our table for 14 was booked for 1:30pm on sunday 13th march 2011. On entering the pub we found ourselves in a very cramped area waiting to be seated. With no room people had to push passed us to get to the toilets. At 2:10pm we had to find the manager to be told our booked table was still in use but he was trying to hurry the people on it along as they came in 1hr 30 late. 2:35pm We where finally seated and orders taken. 3:10pm Our starters arrived and where disgraceful my ribs arrived in a soup of grease and oil the pea and bacon soup had no bacon, the garlic mushrooms again really greasy. So bad was the food we went back to the bar and bought some skittles. The mains turned up at 3:40pm Sadly in worst state than the starters,
The management were rude, unhelpful and I can not write a bad enough review of this establishment. To celebrate a family event, fathers 86th birthday, we booked for a large (9) famly group. The table was crowded and meant for 6, but they squeezed 9 in. After ordering from the menu - we had to visit the bar to get drinks ourselves, comment from the staff "we are too busy to serve you". The food arrived in dribs and drabs, first some starters then some main courses for people who hadnt yet had starters !. When I tried to attract someones attention, the reaction was always the same, "I will look into it" When I found someone who seemed to be in charge and asked if we could all have our meals at the same time, I was told very rudely "cut the sarcasm". If I had been alone and not with elderly family I would have made a very large scene from this response. When after much annoyance, extremely overcooked food and generally some of the worst service I have ever had, we asked ot pay the bill we were told only cash or cheque can be accepted. It was not possible to pay with a Card. To assist they restaurant has a service charging ATM in the lobby, which is just another example of how appaling the concept of customer service is. Even my elderly father, who is generally tolerant of service, the next day remarked that he wouldnt go back again. A throughly appaling place, how they can ever hope grow business and attract clientele is beyond me. If anyone from the Stanley Arms would like to comment please do !
I recently held my wedding reception at the Stanley Arms, so thought I'd write a review about it, so that all those three pences can help pay for it!
The Stanley Arms is in a lovely, but accessible location. It's just outside the village of Prescot - a suburb of St Helens in Merseyside. It can easily be found that way or about two minutes drive off the East Lancs Road (one of the main roads connecting Liverpool and Manchester). Despite this urban sounding environment, The Stanley Arms is actually in a rather pleasant location. It looks like a typical country pub, surrounded by fields, trees and other assorted greenery. It has all the benefits of a country pub with the added advantage that you don't have to drive down miles of narrow country lanes to find it!
Continuing the country pub theme, the Stanley Arms is mainly wooden panelling with every spare bit of wall covered with bits of memorabilia. There are the usual country pub accoutrements - horseshoes, brasses etc. and, for the rugby league fanatic (like myself) loads of old pictures of St Helens RLFC players. This is a pub that clearly knows its audience! Tables are set around the outside of the walls and, because the inside of the pub is dimly lit (but not dark and gloomy), you can have a drink or a meal in relative privacy in a pleasant, cosy atmosphere.
To extend the pub (which otherwise would be in danger of being a little bit poky), two extensions have been built - one at the top end, which serves as a dining room and a conservatory on the side, which is where the reception was held.
The Stanley Arms was ideal for our wedding, which was small (about 30 guests) and which we wanted to keep as informal as possible (no speeches, no unnecessary formalities, just a chance for everyone to have a good chat and enjoy themselves). It is a cosy, welcoming place; intimate, but not too small. It probably wouldn't do for larger, more formal receptions receptions, however, and this isn't something the pub encourages. For smaller "dos", though, it's ideal. Guests can stay in the conservatory, which is easily big enough to hold 30 (probably slightly more), plus tables and chairs. Even though ours was a March wedding, it was more than warm enough in the Conservatory. Better still, the conservatory is, to all intents and purposes, a completely separate part of the pub. It's the equivalent of hiring a private room in a pub, but much lighter and with a better view of the surrounding countryside as the "walls" are all glass.
Staff, we found, were a bit of a mixed bag. The first occasion we went in was nearly the last. We walked in, stood at an empty bar and waited for over five minutes, whilst the barmaid chatted away to a regular, completely ignoring us. Eventually, we walked out. However, after hunting around a bit, we realised our options were limited. Most places weren't interested in taking a smaller group or charged a fortune, so we returned. Our welcome this time couldn't have been more different! We went in, were seen straight away and chatted to a very pleasant young woman who took us through what they could offer, what the costs were and so on. She was thorough, helpful and friendly. We've obviously spoken to them on several occasions over the past few months and it really does seem like pot luck - sometimes we've got very pleasant, helpful staff; other times they've been totally disinterested or don't seem quite sure what they are doing.
Which brings me on to another interesting point: The Stanley Arms is totally disorganised! We originally went to speak to them around October - wanting to get somewhere sorted before everywhere got booked up. They took our details on a slip of paper, but told us they couldn't book it properly, as they didn't yet have their new diary in! This seemed slightly strange, but at least the booking had been made... or so we thought. On several subsequent occasions - even just after Christmas - I had to give the details again because they'd lost the slip of paper and STILL didn't have their diary in. Honestly, what sort of business doesn't have a new diary as late as December? Even when we eventually went in to confirm what we'd like, they turned to the relevant date... to find they hadn't booked it in! Fortunately, the date was still free, but it could have been very different! They were, however, very trusting. No deposit was required and payment was simply to be made on the day.
On the day itself, payment was no smoother than booking! I had to ask for the bill several times and wait for over 20 minutes. They then tried to charge for 6 more guests than we actually had, claiming that they charge on a per plate basis and had had to put out an extra 6 plates. In fairness, when I told them we had not brought any extra guests, they didn't quibble and reduced the bill accordingly, but it was a good job this was noticed, as it added another £60 to the bill. Similarly, no-one had thought to mention that they only accept payment by either cash or cheque - no credit or debit cards. This gave an anxious moment, as I didn't have my cheque book on me, and am not in the habit of carrying around huge wodges of cash. In the end, I had to go to one of my guests and get them to write a cheque which I could pay back later. Fortunately, it was a close family relative, so this wasn't a problem, but it was a potentially very embarrassing situation which could easily have been avoided if the Stanley Arms staff telling me what I needed to know in advance.
For the Stanley Arms, organization is clearly something which happens to other people!
Food & Costs
What they lack in organisational skills, though, they more than make up with in terms of the food and value for money. We selected a buffet style meal, which comes in 3 price ranges - £7.95 per head for a cold buffet (salads, sandwiches etc.), £8.95 for a hot and cold buffet or £9.95 for a hot and cold buffet followed by a pudding. We went for the latter, and were very impressed. Anyone who has ever had to pay for a wedding reception will know how reasonable those prices are and the quality of the food was absolutely superb.
There were huge platefuls of different types of salads, cold meats and usual buffet fare. The hot element consisted of curry, rice, Yorkshire puddings filled with small sausages, samosas, chips and larger sausages. Obviously, this isn't exactly your traditional wedding reception fare, but for us, this was part of its appeal, and several of our guests commented on how nice it was to have such a wide choice of food.
Everything was all very nicely cooked and absolutely delicious. It was served very quickly and even though it was left out for quite a while (to allow people to help themselves to more), remained piping hot. In terms of quantity, there was more than enough. Several people went back for seconds and there was still a load of food left cleared away uneaten at the end - had we brought those 6 extra people they tried to charge us for, there would have been more than enough for them. This was followed by a choice of 3 desserts - an apple crumble with custard, some mini custard filled éclairs and a fruit salad. Again, these were excellent and there was still plenty left over when everyone had had their fill.
If you're planning a small family event, I can definitely recommend the Stanley Arms. The location is pleasant, the food superb and the staff, for the most part, friendly and welcoming. If they could just get themselves a bit more organised, it would be a perfect venue!
Tel: 01744 25706
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