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Just missed the boat
The Boat House (Chertsey)
Member Name: magenta23
The Boat House (Chertsey)
Advantages: Location, choice of food
Disadvantages: A few too many mistakes
We visited The Boat House, Chertsey, Surrey on Easter Sunday. It's located right by Chersey Bridge and overlooks a pretty spot on the Thames. Shame about the traffic going past from time to time and the building under construction on the other side of the river that spoils the view a little, other than that it's set it a lovely location. There is outside seating which is lovely in the summer as you can sit over looking the river on a raised terrace area. Though a nice day on Sunday, it was a little chilly for that, only a few brave soles were out there.
On arrival, the friendly waiter took us to 'a really nice table' as he told us. It was, I must admit. We were right next to the large windows overlooking the river, all the view of being outside without the cold. Perfect! The whole place keeps the 'Boat House' theme. The part we sat in had weathered timber all around and really looked good. Themed places can overdo things, but this place got it just right. The pub itself is big, there's loads of tables. We hadn't booked and had tried a few places before this, but being Easter we were unable to get in. I imagine even on the busiest day, this place could always squeeze a few more in.
It was busy, they had an Easter egg hunt on and the place was bustling with families. We were still served at a reasonable pace however. Choosing what to have, took a little longer. The menu is extensive. As it was a Sunday they were offering the usual roast dinners, Chicken or Beef. We didn't opt for this and none of us are really fans of roasts but looking around they seemed to be selling well. The menu had all the usual pub grub- burgers, jacket potatoes, Fish and chips, sausage and mash..
After much tooing and froing I decided on a half rack of baby back ribs served with chips and corn on the cob, my Nana was also tempted by this, but having just had new dentures we though it was not a very good idea so went instead for Peppercorn Chikcen with was served with vegetables and however you would like your potatoes. Nan went for Chips. True to form Mum stuck to the trusty Cesar Salad.
Service was quick and we got our meals in around 15 minutes. All of the meals had something not quite right with them. Nan's Peppercorn Chicken turned up with new potatoes instead of chips. They did take this back and change it, to their credit. Mum's Cesar sald, wasn't really a Cesar sald at it was missing bacon and parmesan, two of the key ingredients I thought?! It also has the stump of the lettuce thrown in! Mine, I have to say was rather good, though the menu did state it came with BBQ dipping sauce, which it didn't.
I find this in a lot of pubs. Go on a quiet day and you get a good helping of food, well cooked. On busier days, it's like the resources have to be shared out a little more, and you get less for your money, and inevitably mistakes happen. I don't think we would have minded so much had they said, I'm sorry we have run out of BBQ sauce or bacon but to give us food that doesn't match the menu and then hope the customer won't notice I think was bad. One mistake, fair enough but it seemed they were cutting corners on all of our meals. Mum said what was there of her salad was good, there was a good covering of dressing and she got a large amount of nicely griddled Chicken. Nan's Chicken was also good though to say the veggies were overcooked was a massive understatement. Mine overall was very good. The ribs very juicey with no gristle and they do chips very well, to their credit.
We skipped dessert, knowing I have more than enough chocolate waiting for me at home. The bill came to a very reasonable £28.
Overall, the place itself was lovely. The food showed potential and I enjoyed mine. I think I would revisit on quieter day, as I would hope then less mistakes would be made. For the prices, location and vast selection on the menu it has a lot to offer. I think a little attention to detail would go a long way. Generally I don't think a customer would mind waiting another minute or two so the chef could make sure there food was the best it could be.
Summary: Showed potential, I'll go back on a quieter day