Newest Review: ... than eating. The view and atmosphere outside is lovely in the summer, how-ever this area does get very busy during the summer. The F... more
Enjoy a nice drink looking out onto the lake.
The Quays (Surrey)
Member Name: kiss_me2070
The Quays (Surrey)
Advantages: good value, lovely during the summer, good range food food, kids menu
Disadvantages: food isn't always that good, can get really busy during summer, carvery runs out of meat
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This pub/restaurant is located in Mytchett near Camberley in Surrey. This is a beautiful pub/restaurant which backs onto a beautiful large lake where they regularly do activities on the lake during the summer months. I was actually introduced to this place by my boyfriend and his mother who have always been regular eaters here. There are speed humps on the way to the pub which you need to go over in order to get to the car park. As you go over the speed humps you can see the large open lake which the pub backs onto. The first impressions of the car park aren't particularly very good as the car park is just covered with loose gravel with dips and holes all over. This can be awkward during the winter/rainy season as there are quite a few large puddles around the car park. There are no proper markings for car parking spaces so it's just a case of parking where other cars have decided to park. This can also get a little muddy when it rains as well. There are some spaces for disabled people and these are marked by small posts near the front of the building. The car park isn't huge but can hold a fair amount of cars and we never have trouble parking here whenever we visit.
As you walk through the main doors the pub is quite bright and looks very clean and tidy. The toilets are on the left hand side and on the right hand side is a seating area with a television. The bar is located to the right of this seating area and this stretches right down to the far end of the pub. You can see which beers are available on tap and spirits are displayed in optics along the back of the bar. You can also see the range of soft drinks and Alco pops in the fridge behind the bar. There is plenty of seating in the pub and you can choose whether to sit in the bar area to eat and drink or you can sit in the dining area. There are a few tables in the bar area so this is more suited to people who just want to go here for a drink. The dining area is located down towards the back of the pub down a few steps (there is a small lift for disabled users) and there are many different sized tables and chairs for you to sit round. On each table is a holder with a menu, win list and other information such as current offers. The tables should also be laid with napkins and cutlery in place.
The seating area continues outside where there are more tables, chairs and picnic style tables suitable for families or small groups of people. This area is lovely as it looks out onto the lake and in the summer you can watch then do some water sports on the lake. There is how-ever a lack of shade in this area so it does get extremly hot during the summer. Some of the tables have umbrellas for shade but others don't and as the chairs and tables are made from a type of metal they can of course get rather warm when sitting in the sun. I have sat outside on a few occasions, how-ever more for drinking rather than eating. The view and atmosphere outside is lovely in the summer, how-ever this area does get very busy during the summer.
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The pub has a large range of food available and they also have a menu for kids. The menu's can be found on each table inside the restaurant. They have a lovely range of starts, sides and main meals which includes steaks, burgers, chicken dishes, vegetarian meals, pasta and other meals. I always find it hard to choose what to have on the menu due to the range of food on here as it all sounds lovely. Most of their meals are two for one which I think is brilliant offer. This does only apply to the main meals, how-ever this works out really cheap if me and my boyfriend go here to eat as we are only having to pay for one meal and our drinks which I think is good value. An example of some of their food can be found below:
* Starters - Duck Spring Rolls served with Hoisin Sauce, Garlic Mushrooms, Prawn Cocktail, Popcorn Prawns, Goats Cheese and more.
* Main Meals - Lasagne with garlic bread, Half roast chicken with vegetables and mash potato, Leg of Lamb with potatoes & and mint sauce, Ribs with chips and peas, A selection of different burgers, A range of different Curries and more.
* Sides - Garlic Bread, Cheesy Garlic Bread, Vegetables, Side Salad, Cheesy Chips and more.
* Desserts - Banoffee Pie, Sticky Toffee Pudding with Custard or Ice Cream, Spotted Dick. They also do a range of different cheesecakes, ice creams and sundaes too.
On Sunday's they have a carvery which you pay one price and fill your plate up with your chosen meat & vegetables. I have only had the carvery once and I wasn't that impressed with it as they only had chicken left as the other meats had all gone. The selection of vegetables and different gravy was good and the food tasted ok, how-ever I personally think my boyfriend cooks a better roast than what this one tasted. Sunday's get extremely busy here so we actually avoid going here on Sundays after visiting here and having to wait over 40 minutes just for our starter. They also do tend to run out of meat very quickly so I personally wouldn't recommend going here at all on Sunday's. To order food you need to go the bar area and tell them what you would like to order. You can choose to set up a tab to pay later or you can pay for all the items at once when ordering them. We normally set up a tab and pay at the end of our meal after we have had a few drinks. You will need to take note of your table number which can be found on the actual table. After ordering your food a staff member will bring it to you table along with any extra items such as sauces or condiments.
Tasting the Food
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I have had a starter a few times in here and can't really complain about the starters. I normally always go for the duck spring rolls with the hoisin sauce which I find delicious. They are always cooked really nicely and taste delicious. My boyfriend has had the popcorn prawns here and although they are nice, they are rather small and are more like shrimps rather than prawns. I have had various different meals here including a pasta dish that comes with garlic bread. I how-ever never received my garlic bread along with the pasta dish and when I finally did receive it I had actually finished my meal. The pasta dish was very hot and tasted ok, how-ever it was nothing special and I think I could have made something better at home myself. I have also had chicken dishes here which are nice and I always find that the chicken is quite juicy and never dry. On one occasion I really fancied a steak here which came with chips and some salad. The size of the steak was good and the salad that came with the steak was a good portion too. The steak was cooked to how I like it, how-ever the steak had so much gristle in it, and I couldn't even finish it. This was really disappointing and since then I haven't had another steak. It may have just been my bad luck to get a steak like this; how-ever my boyfriend's mum's steak was the same as well and also contained a lot of gristle. As there was a large group of us we didn't bother complaining as we didn't want to seem awkward when everyone else with us had already started their meals and were enjoying them. I have also had a dessert here and this was probably one of the best parts of the meal. Me and my boyfriend shared an Oreo Cheesecake and this was delicious. . Not to mention very sickly as well. The food is always presented very well and always comes out looking really nice and tasty. Some of the food, depending on what you have is very nice but other dishes don't taste as good as they sound which is disappointing. If there has been an issue with our food on some occasions we have called over a member of staff to complain, how-ever they don't seem very quick in bringing out a replacement or trying to come up with a solution so we have learnt not to complain now and just pick the meals we know are going to taste as good as they look.
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There are toilets located in 2 different places in the pub, some of which are located by the main entrance and the others are located in the dining area. I can't really fault the toilets as whenever I have visited here (which has been at least 4 times); they have always been very clean and well stocked with toilet tissue and soaps. There is no graffiti or broken locks on any of the toilets and they always smell fresh and clean. There are also disabled toilets located in the bar and the dining area as well.
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Depending on when you go here, depends on what the staff are like. I have noticed that they tend to have so many different members of staff and I don't really recognise any from previous visits. The staff are reasonable well dressed wearing black clothing including a branded shirt in which they all wear. I have found on a few occasions some of the staff aren't very well trained and have made mistakes when we have ordered food. This hasn't just been on one occasion but has been on a few occasions. This includes when ordering food and drink. On the other hand there are other members of staff that go the extra mile and are very helpful and polite and will help you with everything you need. If I knew the staff member's name on our previous visit I would have quite happily mentioned them in this review. Although most of the staff are very well presented on a few occasions I think the girls haven't look very presentable. Especially larger sized girls wearing short black skirts who when cleaning the table you can get a clear view of the bottom of their bum cheeks. I don't find this acceptable at all, especially when working in the dining area of the restaurant. In fact this was rather off putting to say the least.
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I really enjoy eating here with my boyfriend and friends when it's not too busy and I especially like going for a drink here during the summer where we can sit outside and enjoy the beautiful view of the lake. Me and my boyfriend often cycle here as it only takes us about 15 minutes from North Camp in Farnborough. There are posts and fences where you can chain your bike to. The restaurant always looks very clean and tidy and the table and always very clean with no mess on the floor or around the tables. You can book tables here if you are planning a party and they can move some tables around to cater for your needs. The food is reasonable value, especially as it's two for one on all the main meals. In terms of the quality of the food, I wouldn't say that it's the best, especially some specific dishes such as the Steak. I have been disappointed on a few occasions with the food here due to items missing or just the overall poor quality of it and the way it has been cooked. Although the food always looks and sounds good on the menu it sometimes doesn't always taste like this. Some of the staff in here are really helpful and are also very polite, whereas others don't really have a clue about anything and seem to lack any sort of training with how to deal with certain issues or problems. Due to the one bad experience with the carvery I personally wouldn't visit here for a carvery again, but I would go here for another meal. The pub tends to be really quiet during the week, especially during the winter, how-ever for the summer the pub is really busy and it's often hard to get a table. There have been a few occasions during the summer where we have had to walk back out as we haven't been able to find anywhere to sit. This isn't my top place for dining out but it is lovely if you fancy a nice relaxing drink during the summer.
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The Quays, Coleford Bridge Road, Mytchett, Camberley, Surrey GU16 6DS
Tel: 01252 372656
(review may also appear on ciao)
Summary: The Quays Mytchett.
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