Alex Clark Lettings Reviews
Description:Residential lettings agency.
Newest Review: ... most emails. They don't return phone calls, even when they have said face to face that they will call you. They accuse you of dishonesty by saying your documents might be invalid (with nothing to back this up!). They do not follow even their own procedures set out on their website. You never see a director. They sit in their ivory towers raking in the cash, while low paid workers fumble ... more
Customer Alex Clark Lettings Reviews (6)
by MarkyM - written on 25/02/14
Saw this review and other ones. I think you are too polite. They should be prosecuted. They run some sort of cleaning scam. They wait till you leave and then say that that the place is dirty and charge you for one of their cleaners to go iun and clean for a load of money. You are not the first. Stick it to them if you can.
by - written on 16/02/13 (Not useful, 66 readings)
In my opinion Alex Clark Lettings are not fit to call themselves a Lettings agency. The staff are not trained properly. I knew more about the processes than the staff did and I have never worked in the lettings agency business. They don't acknowledge or reply to most emails. They don't return phone calls, even when they have said face to face that they will call you. They accuse you of dishonesty by saying your documents might be invalid (with nothing to back this up!). They do not follow even their own procedures set out on their website. You never see a director. They sit in their ivory towers raking in the cash, while low paid workers fumble around because they have . Read the complete review
by Dino Briddick - written on 31/05/12
In this review I will be posting evidence to my claims, I feel I need to do this because of Alex Clark's unprofessional attitude, greed and their deceitful nature. I will post links to screen shots. I will include some (not all...there are bloody tons) emails I have sent to them including my sent list. and also some other information. I do have voice recordings of phone calls and meetings but have yet to find a medium in which I can post them. I will apologize for any grammatical or spelling errors, in advance as my anger an frustration is blinding me currently. Alex Clark started of all nice and accommodating, they were patient and ... Read the complete review
by Kay Black - written on 16/05/12
I am coming up to a year of renting with Alex Clark and am thoroughly fed up with their lack of maintenance. Don't get me wrong, I've rented with other estate agents and I am all too familiar with the deceptive lure they try to pull you in with. Reassurances that they are the absolute best professional estate agents in all the land, with decades of experience in the highest quality service available, just to have that heart sinking moment as you realise that it was all just smoke and mirrors, and what you're left with is just a bunch of half wit amateurs who know less about the property than you do....and you've only seen it for a few minutes. All estate ... Read the complete review
by wix - written on 27/05/11
I rented a flat out via an established "old school" letting agent and was very happy with the service. Sadly the agent retired and sold to Alex Clark - that is when my problems started. Alex Clark tried to change my terms and conditions, increase charges to both myself and my tenant and were more than useless. They have flashy offices and do lots of advertising - kind of looks good BUT it is rubbish. Even when it came to doing the quarterly property inspections, a precaution for both Landlord and Tenant they failed to keep there end of the bargain and let me down BIG TIME. Eventually my tenant moved on, leaving the ... Read the complete review