I rented a flat out via an established "old school" letting agent and was very happy with the service. Sadly the agent retired and sold to Alex Clark - that is when my problems started.

Alex Clark tried to change my terms and conditions, increase charges to both myself and my tenant and were more than useless.

They have flashy offices and do lots of advertising - kind of looks good BUT it is rubbish.

Even when it came to doing the quarterly property inspections, a precaution for both Landlord and Tenant they failed to keep there end of the bargain and let me down BIG TIME.

Eventually my tenant moved on, leaving the place in a state. It took me 2 weeks to re paint and clean the place to a suitable standard. The tenant even stole a bin from the kitchen, but Alex Clarks "inventory manager" did not pick it up and all in all Ilost money, time and effort as a result of being with them.

I am happy to report I am now with another agent who is great, costs a lot less and is only over the road from Alex Clark.

So avoid them at all costs as a Landlord.

To behonest I would aviod them if you are a tenant too.

Dishonest, rip off merchants. RUBBISH !!!!