Love our house, everyone who visits are really jealous. Staff always friendly and nothings too much trouble - helpful. We did all inclusive(with bills) so dont have to worry about what we pay. We would all highly recommend them,Astons are the best agents we have used.Use them, you wont be disappointed.
Got a house through Aston properties last year,they are simply the best. Nothing too much trouble for the staff who are extremely polite and helpful.
We have already signed for our house with them again for next year. Highly recommend them,you won't be disappointed.
Just rented a great apartment off Aston very large very clean in great location
Decided to go with Aston after lots of research. Purely because of the amount of positive feedback from people I know who have had properties from them. Arranged for a viewing to look at several properties. I'd already picked my Favorited from the website but the agent who was very friendly showed me some that had just come available. Arranged a date to move in which was just over a week later. The house was clean and all appliance work.. I'm and very pleased with the process. The house looks great. Everyone involved where very polite and the Excellent service all round. Thank you.
We have two properties under Aston management. We bought them to supplement our retirement but didn't want the hassle of managing them. So far they have kept to there end of the bargain and we have had the properties permanently rented for a couple of years. I have seen some of the reviews on Aston are very poor but we can only say as we find
We rented a great apartment from Aston right in the town centre. The property was very large which was perfect as there are 5 of us. We had a small problem with the washing machine but was fixed the same week. I would have no problem recommending this company
Aston's have always been sound with us and looked after us pretty well so far. We've not always seen eye to eye on certain things but the advice they give usually ends up being right even if it's not what you want to hear! We've been in the house since July and so far things have been fine.
We were a rowdy bunch of guys straight out of halls that got caught up in the hype of finding our first house. Lucky for us, Aston's turned out to be one of the good guys and we ended up in safe hands. We found this out the hard way when one of our housemates dropped out of uni and didn't want the house anymore... We knew we could be down for the rent if he didn't pay and Aston's were quick to remind us of this when we weren't taking things too seriously. They were good at helping us sort out the mess though and helped us find someone to fill the room.
We moved in on the 1st July and found the last tenants hadn't really looked after the house at all. There were bits of furniture broken and stuff that needed doing but nothing too bad. The cleaners had already been in which was the main thing, everything else was sorted in a couple of weeks while we were away for the summer.
We're still in the house right now and things seem to be going well. We'll see what happens with bonds when we leave...!!
I rented with Aston's for a couple of years and left their house when I left Leeds after graduating this year. As a group of 8 guys we thought we would take a beating with our deposits but got pretty much everything back: the bit they kept, we agreed with and actually expected to be charged far more!!
The house was great. It had massive rooms and good space for us to hang out together. We didn't really have any problems and after two years in the same house, that's pretty good going. We did have a problem with our oven once but after reporting it to the office, they had someone out the same day to check it and to replace the part that had gone the next morning.
The girls in the office changed towards the back end of our second year. They seemed to know what they were talking about, were very friendly and very helpful.
As a group, we thought Aston's were pretty good...!
Aston Properties, situated in beautiful, scenic Headingly are abysmal. Really terrible. Just awful, to be truthful. You sign up with them, it's all smiles and laughing at every word you say, joke or no joke. You move in, the house is a wreck, you write down a bunch of complaints as they ask to you and bring them in. Nothing ever gets fixed, then if they do fix things they try to blame you for breaking them and charge you. The rent prices are extortionate (and they're only going up!) and if you're late for a payment (Aston take your money before student finance comes in, so they can rip you off) they charge you late fees.
Do yourself a favor and avoid this company all together, we didn't, we just assumed that all the bad reviews were from people had been slighted in some way and wanted to lash out on the internet. We we're wrong, everyone hates Aston.
Oh, and Aston, if you're reading this, you don't deserve to be in business.
This may be the most money grabbing lettings agency in Leeds. Foolishly, I wish I didn't pay the £100 (!!!!) signing fee and stayed well clear. When we moved in the house was in a serious state of disrepair, with no hot water and no lights on the bottom floor. There were numerous problems aside from this as well, but when I went to query about the broken boiler I was told: "The contract says all problems will be fixed in 28 days". If you go into the office they will try and fob you off and make rude, sniping comments. Take for example, the whole of the ground floor being without light fittings. When I mentioned this, the girl at the desk told me off for leaving a desk lamp (the only light in the kitchen that worked) on. As if she pays the bill! The manager (Richard, I believe his name is) is an incredibly rude, arrogant and petty man who will try his best to patronise you if you go in with a genuine concern (like we did about a leak) and try and blame you for the problems. They will put off fixing anything until they are forced to. We signed the contract for the house & then went on their website and saw it was advertised at more than ten pounds a week per person less expensive. We are paying 300.00 more a month that what the house is worth and the funds are going straight into the pocket of a snivelling and pathetic man who will never look you in the eye or give you a straight answer about anything. In addition, it seems like I will have to pretty much enter court proceedings to so much as get a penny back out of my extortionate 365.00 (!!!) deposit. If you have as much as a kernel of common sense, do not use this company. DON'T MAKE THE SAME MISTAKE.
I had no problems with Astons for two years. They were very understanding if we needed to arrange to pay our rent late. Our deposit was returned when we cleared the utility accounts which is good sense and the flat we lived in was lovely, albeit brand new so not much could go wrong with it. The only gripe was the handy man they sent round to reseal the bath didn't do a great job, he left a pretty obvious hole which defeated the object of his visit really. Just make sure you get notice for people visiting the property as they do tend to start showing round next years tenants the moment you move in but that's Leeds.
I had various problems with the property I rented and asked them to deal with things like a blocked sink and broken fridges etc. They said they came and repaired them but they were never actually fixed properly. When I then moved out they kept the deposit lying about what was there in the first place,trying to make me pay for things like a deep clean that was never in the contract even though I had hovered and cleaned very well. They try to take every penny of your £300 deposit making up things as they go along, trying to make you give up. This argument is still in the process but I warn anyone who thinks its a good idea. Think twice as you'll like in a broken flat then end up paying for it. They also tried to make me pay for something that was never there, accusing me of being a thief, so if you ever do use them check your inventory, keep copies and take photos with dates on them. As well as being dishonest they are rude. I would stay well clear!
We signed for a 9 bedroom house in headingley with Aston last year. When we arrived the house was filthy and uncleaned and there had been no evidence of an industrial clean. We complained several times to Aston who claimed that they had cleaned it, and now that we had lived in it they would not call anyone in to change this. We were charged a £256 bill at the end of the year for cleaning, stating that it was disgusting when this wasn't the case as we made sure we cleaned the property as we wanted our deposits back. We were charged for a broken extractor fan, in which was never working upon our arrival. We complained several times about this and nothing was done. We were given a small table with 3 chairs for 9 people, Aston refused to change this & never did anything to sort it.
Received our property, it was filthy, we complained and nothing was done, we were given broken matresses, either the boiler or shower broke every month. While they did send people round to fix things, they did a botch job as nothing was ever fixed properly. A leak from the roof was allowed to get so bad it managed to make its way through 2 storeys making rooms unlivable and was only resolved once legal action was threatened. At the end of tenancy only a fraction of deposit was returned aparently some of which was due to broken matresses (which of course were broken when given to us and we were told to grin and bear it).
I know of many people in leeds who have had equally distressing experiences with this agency so If you want a damp, leaky, poorly constructed, poorly insulated house, the stress of dealing with unreasonable landlord and agent and don't want to see any of your deposit ever again then this is the agency for you! Good luck!
Providing you a stress free approach to finding a house. Also provide student rentals and letting services.