DO NOT USE ASTON they moved us into a filthy disgusting house. Water constantly dripped through my light fitting, leaving me in darkness and at risk of fire/electrocution. I reported this several times yet no one ever came to fix it. Our walls were coated with mould. This was reported but was ignored for a long time, when it was finally addressed months later all they did was send someone round to paint over all of the mould, leaving us to live in paint fumes and wait for the mould to start to reappear through the paint.
After all this, we ended up cleaning carpets, putting down insect powder and scrubbing mould of walls by ourselves, eventually leaving the house in a better state than when we were arrived. We were then surprised to find a letter from Aston stating they were not only keeping our £1250 deposit, but demanding a further £1000+ to replace carpets, kitchen worktops and wallpaper that were in a disgusting state when we moved in. AVOID this terrible company that pray on students and young people who don't have the power, money or experience to defend themselves.
Love our house, everyone who visits are really jealous. Staff always friendly and nothings too much trouble - helpful. We did all inclusive(with bills) so dont have to worry about what we pay. We would all highly recommend them,Astons are the best agents we have used.Use them, you wont be disappointed.
Got a house through Aston properties last year,they are simply the best. Nothing too much trouble for the staff who are extremely polite and helpful.
We have already signed for our house with them again for next year. Highly recommend them,you won't be disappointed.
Just rented a great apartment off Aston very large very clean in great location
Decided to go with Aston after lots of research. Purely because of the amount of positive feedback from people I know who have had properties from them. Arranged for a viewing to look at several properties. I'd already picked my Favorited from the website but the agent who was very friendly showed me some that had just come available. Arranged a date to move in which was just over a week later. The house was clean and all appliance work.. I'm and very pleased with the process. The house looks great. Everyone involved where very polite and the Excellent service all round. Thank you.
We have two properties under Aston management. We bought them to supplement our retirement but didn't want the hassle of managing them. So far they have kept to there end of the bargain and we have had the properties permanently rented for a couple of years. I have seen some of the reviews on Aston are very poor but we can only say as we find
We rented a great apartment from Aston right in the town centre. The property was very large which was perfect as there are 5 of us. We had a small problem with the washing machine but was fixed the same week. I would have no problem recommending this company
Worst estate agent
Don't return deposits
Do not use
Don't fix anything
Do not ever let yourself be fooled in to renting from these people. We moved in and the carpets had fallen off the stairs, the walls were covered in black marks, the dining room table was snapped in half and there were only 4 chairs for a house of 6 people. They provide no appliances, no kettle, microwave, toaster, hoover etc. The upstairs shower was blocked with a disgusting fishy hairball so flooded and water came through the roof. The washing machine broke and took 3 weeks to be replaced. There are constantly random people letting themselves into the house with 'aston's permission' NOT OURS!!! 2 radiators were broken when we moved in which we were told to 'fix ourselves' and finally, all the windows in the house were locked- when we asked for keys they said no and sent someone round to bust them open with A FORK!
Aston's have always been sound with us and looked after us pretty well so far. We've not always seen eye to eye on certain things but the advice they give usually ends up being right even if it's not what you want to hear! We've been in the house since July and so far things have been fine.
We were a rowdy bunch of guys straight out of halls that got caught up in the hype of finding our first house. Lucky for us, Aston's turned out to be one of the good guys and we ended up in safe hands. We found this out the hard way when one of our housemates dropped out of uni and didn't want the house anymore... We knew we could be down for the rent if he didn't pay and Aston's were quick to remind us of this when we weren't taking things too seriously. They were good at helping us sort out the mess though and helped us find someone to fill the room.
We moved in on the 1st July and found the last tenants hadn't really looked after the house at all. There were bits of furniture broken and stuff that needed doing but nothing too bad. The cleaners had already been in which was the main thing, everything else was sorted in a couple of weeks while we were away for the summer.
We're still in the house right now and things seem to be going well. We'll see what happens with bonds when we leave...!!
I rented with Aston's for a couple of years and left their house when I left Leeds after graduating this year. As a group of 8 guys we thought we would take a beating with our deposits but got pretty much everything back: the bit they kept, we agreed with and actually expected to be charged far more!!
The house was great. It had massive rooms and good space for us to hang out together. We didn't really have any problems and after two years in the same house, that's pretty good going. We did have a problem with our oven once but after reporting it to the office, they had someone out the same day to check it and to replace the part that had gone the next morning.
The girls in the office changed towards the back end of our second year. They seemed to know what they were talking about, were very friendly and very helpful.
As a group, we thought Aston's were pretty good...!
Under no circumstances should anyone rent with Aston Properties ever. They are perfectly nice when it comes to getting money from you but as soon as you ask ANYTHING from them they are completely useless. There is no good will whatsoever within this business, it exists only to make as much money as possible and rip off the people, mainly students, that are with them. Our house was disgusiting and terrible, they didnt sort anything out for ages and then tried to charge us for the fact that the house was disgusting eventhough we left it a lot better than when we arrived. Everyone that works there is vile and slimy and just tries to make up the rules as they go along. They even tried to convince us that if no one rented the property, we would be liable to pay for the next years rent. They are a joke. Do not rent with these people.
Moving into the house- MOULD, DIRTY, there had clearly been no cleaners in as personal belongings from the previous tennents were still there!
Contacted them straight away, they sent round a lady to wipe the inside of the cooker. Thats it.
Everything in the houses are minging, the MATRESSES are DISGUSTING and once you tell them they just IGNORE you!
With problems throughout the year, once you contact them they get some dodgy work men to come round a few days later (bearing on mind we had a leaking shower which was leaking into the kitchen) who do the bare minimum they need to do to temporarily solve the problem until it occurs a week later.
GOD FORBID if someone drops out of your house, they dont even bother with contacting guarantors your rent just goes up PLUS charges (for what!!)...(ASTONS LOVE ADDING CHARGES).
And lastly...dont even bother thinking you will get ANY DEPOSIT/BOND BACK. For the things you thought they would charge you for (lightbulbs etc) they dont. And they charge for ridiculous things such as 1.REPLACING KITCHEN WORK SURACE (which had white rings on when we came which we have photographic evidence for and there argument is "why didnt we tell them when we moved in")...WE ASKED FOR SOMEONE TO COME ROUND AND LOOK AT THE STATE OF THE HOUSE WHEN WE MOVED IN BUT NOBODY DID.
The most ridiculous one was...they have charged us for the MOULD AND CONDENSATION which was there when we moved in (a horrible black creature growing in the corners of the rooms WHICH WE scraped away and painted the WHOLE ROOM WHITE WHICH IMPROVED THERE PROPERTY), which we contacted the council. who inspected it, they contacted astons, astons told them they had "fixed" the problem (they did NAFF ALL) then it was just LEFT. AND NOW THEY HAVE CHARGED US FOR IT.
Overall out of £900 deposit (£300 each 3 people) we have a DISGUSTING just over £100 between us. When the only charges should have been 1 light bulb and 1 broken chair.
ASTON PROPERTIES are ROBBING THE STUDENTS OF LEEDS AND NEED TO BE STOPPED. IF YOU ARE READING THIS ASTONS YOU SHOULD BE ASHAMED OF YOURSELF AND ONE DAY YOUR APPAULING SERVICE WILL COME AND BITE YOU IN THE ARSE CAUSE YOU ARE THEIVES AND KARMA IS A BITCH.
Horrible service, and patronising staff.Service throughout the year was very slow and the staff were rude and insulting toward me.Plus at the end of my tenancy they withheld a large proportion of my deposit, which I am still waiting to get back. They are trying to charge me for things like mould, cleaning, missing things, all of which are false. Please avoid.
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