

by Ryan Thomas - written on 04/05/13
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Barratt quoted a service charge ESTIMATE of £1200 to £1300 in their sales brochure when they knew they would ACTUALLY be charging £2300.79!!I took them to the Consumer Code for Homebuilders and got compensation.Go to the following page for the full adjudication www.honeybadgerblog.co.uk

by David Grant - written on 11/02/13
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Hi All, thought I would add our experiences of Barratts, we Bought our new build home in 2010, it was great fun watching it go up from week to week .. couldnt wait to move in. We moved in with the help of a part exchange, watch the usual con trick here. they reduced the price of ours by stating the roof ... Read the complete review

by paul conner - written on 30/10/12
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Houses not worth the money at Gamekeepers Wynd in South Lanarkshire. "Snagging" list getting bigger/not smaller.They seem to "attack" problems in "fits and starts".Would be less problems if they employed decent tradesmen.Barratts onto Phase 3 in development.Workers now park anywhere and everywhere in estate.They arrive in cars before 7 in the morning with radios blaring.They are allowed to block roads with their cars without consideration for residents---sorry mugs!--- who bought houses: in effect paying for workers wages!! Roll on July 2013 when all work due to be completed.Probably deadline will be extended as "cowboys" wont reach targets.I've been waiting a year for repair work to be done.Take my advice---do not buy a house/flat here!!

by Ripped off - written on 27/09/12
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We bought a 2 bedroom flat in 2008. The first shower I had flooded the floor as the shower had not been plumbed in. 2 months later, a river of rain water began pouring in above a window causing part of the ceiling to collapse. Other issues included badly painted walls, squint bath taps & tiling, missing grout, a phone socket not ... Read the complete review

by MG - written on 22/07/12
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Moved in 5 years ago to the Kings Park development in Hull. Where to start, initialaly we were told we would be eligable for a first time buyer scheme which they had a giant billboard outside the sales office (they would pay 5% of the deposit), however when we turned up to sign the contract we were told they don't do it ... Read the complete review

by xxx - written on 11/06/12
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I have been in my townhouse now for 5 years and I am still batteling with Barratts to fix problems with the house. I have had leaks almost in every room, the staircase is wobbly and the ensuite shower tray and the shower wall are shakey causing more water damage. I have gone through customer service time and time again, they send out joiners who do a quick fix to hide the problem rather than doing the job right. Finally I am having the whole shower wripped out as they have finally admitted that the shower ensuite was fitted very poorly. I am told by customer service that only two of the original work force who worked on the site where I live remain, I think that speaks volumes. Every house in my street have had similar problems, I would not recommed barratts to anyone.

by ramsey9 - written on 16/05/12
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Its over 12 months since we moved into our Barratts home near the Kings Point site and have been shocked by the workmanship. Its poor. We have experienced water leaks, warped doors, delaminated worktops and still have problems with the first floor creaking and "bouncing". It takes an age for the site team to react and even then the repairs are botched. We certainly will not be buying another Barratt House.

by Felix Law - written on 12/04/12
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I have just been handed over a new flat at Maple Quays London from Barrat Homes. Today, and just two weeks after receiving the flat and before I move in, there now is a serious water leakage problem - with waste water overflowing out of the drainage in the bathroom, and zipping through the floor to the concierge one floor below. I called ... Read the complete review

by PD - written on 14/03/12
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I have recently bought a Barratt townhouse on the Riverside Crescent development in Blaydon. Most of the property has been fine but I have a big issue with the temperature of the ground floor. I think the radiators are way too small. I have followed the customer service process and the complaints process that Barratts offer only to be told that the radiators match the design.My advice would be to stay well clear of Barratts for a townhouse unless you want to pay to upgrade the heating system yourself!

by woody - written on 06/03/12
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We bought our windermere 4 bed house 2010 straight away we felt there was a problem with the upstairs floor , the joist were set too high at one end so where the joist met in the middle it was like a v shape, also joist set too far apart , joist missing , TG flooring swollen damp from 22 mm to 27,29mm , and bouncing, also the floors ... Read the complete review

by annoyed beyond words - written on 16/01/12
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My daughter bought a Barrat ground floor apartment 2 years ago. There have been a few small problems since moving in but 2 MASSIVE ones. There was severe damp, which we kept being told was condensation, until an inspector ( EVENTUALLY) came out and all the furniture, clothes, beds, carpets had to be disposed of. My daughter who was ... Read the complete review

by Abbey - written on 05/01/12
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I was happy to buy my first home, which was unfortunately from Barratt. They checked the house before we moved. we told them few things after we moved in which was done. the gate was placed in the wrong direction by the neighbor parking space and they refused to do it, which wasn't in the planning map. the house started to have lots ... Read the complete review

by - written on 30/10/11, updated on 25/03/12
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got to agree with the previous review. we also own a windermere on the same site and with creaking upper floors. apparently the floor joists have been incorrectly spaced, wedges omitted and generally not installed to the manufacturers recommendations.

by Never buy a Barratt Home - written on 02/12/10
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I would advise that you never purchase a barrat home. Moved in Oct 2009 and still having major problems:Boiler had to be replacedOven had to be replacedKitchen vinyl had to be replaced as floor had not dried under itTaps had to be replacedGuttering fell from back of house Electrical faluts in garageUneven plugs Carpats not layed correctly and not attachedBlocked drainage systemFaulty showerFaulty plumbing But to name a few!Our home truley is being built around us!Cowboy builders I obviously have to click a start to give a rating, however my rating would be zero stars.

by Obviously AFool - written on 22/10/10
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I bought a Barratt home in July 2010 and wish I had never seen it. After only three months I have had 4 water leaks, two serious involving the flooding of the ground floor and the heating system which came through the hall ceiling! I had a gas leak since the day I moved in and that wasnt remedied for 3 months putting my family's lives at risk. I still have countless ongoing issues such as gaps in the window frames where I can see outside and exterior paintwork still unfinished. The quality of the builds are rubbish and the walls are so thin that these are nothing more than pre-fabs. DO NOT BUY BARRATT

by PDS - written on 24/09/10
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I have recently purchased a Barratt Home in Leigh, Wigan and can honestly say that I have been very satsfied with their service. Yes - they do seem to build your home quickly so they can complete, but after we moved in we received a numerous check up calls to make sure we were happy. There were a few probs that we ... Read the complete review

by dave - written on 03/02/10
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DO NOT EVER BUY A HOUSE FROM BARRATT. There are not enough terrabytes of space on the internet for me to even begin to explain how abysmal their service is from start to finish. I can only warn you........... NEVER BUY A HOUSE FROM BARRATT!!

by - written on 19/10/09, updated on 20/10/09 (Very useful, 2506 readings)
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IN THE BEGINNING Following the death of my dad at last Christmas, my mum decided it was time to come back to the UK after about 18 years in Cyprus. Her decision was also influenced by the much higher cost of living over there (following the conversion to the euro) and the increasingly hot summers. I was therefore the man on ... Read the complete review

by - written on 16/10/09
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Combine a black eye mask and a couple of flintlock pistols with a ten gallon hat and spurs. The result would look pretty similar to Barratt Homes! Start to finish (and still ongoing) disgusting service and attitude. I fully accept that newly built houses will have some snags but it would seem that they take the attitude that it is a chore for them to put them right. Take your money and then turn their back, considering that earlier in the year they were laying off staff to soften the blow of their £600 million crisis. It would seem that those who are left haven't got the message. Rude, patronising, unsympathetic (and pathetic) dismissive of any complaints, I get more respect from the staff in my local co-op! DO NOT BUY FROM THEM!

by anon1 - written on 21/04/09
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We bought a home from Barratts last year we have a had several small problems but thought we were doing well compaired to the horror stories from our neighbours. Barratts are now building behind our property & start work before 7am including on weekends and to top it off now the site manager has told us when the fence in our back garden was put up it was in the wrong place & they want to move it reducing our garden size. PLEASE DO NOT BUY A BARRATTS HOUSE!!
