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Bloore and King Estate Agents

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Estate Agents - Contact: 1 Churchill House / Hagley Street / Halesowen / West Midlands B63 3AX / Tel: 0121 550 4151

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      05.10.2011 21:35
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      Fully recommended

      -----About them-----
      Bloore and King is a relatively small, family run estate agents and letting agent located in Halesowen in the West Midlands. It has a prominent location on the high street and is easy to find in the row of estate agents.

      -----The process-----
      I found a flat I liked the look of and decided to have a look round. I booked a viewing and immediately found everyone I dealt with to be incredibly helpful. I booked my viewing and had a look round with mum in tow, and met an estate agent from the firm and the current tenant. It allowed me to ask the tenant questions about the flat and the area as well as having a look round. At no point did I feel pressured in any way, as I have felt at various other viewings. The description in the advert had the flat down to a tee.

      Back at mums, I had a good think. I decided to go for it, I really liked it and could really feel like it could be a lovely home. With my husband away on business, I was given the go-ahead by him as I mentioned down the phone how absolutely lovely it was!

      I called up the office and said that I would come by the offices on Monday morning at 9am with a cheque for the admin fees! The person I spoke to mentioned that another person had looked round after me and said exactly the same! This was around 1pm on a Saturday, so I decided to go there and then as their offices are walking distance from my mums. Pending a successful credit check, I managed to secure my flat!

      While I was in their office, I was speaking to the two owners of the company. While talking about the application process, they could tell I was slightly worried about the credit check. After telling them about my sorry saga with another estate agents six months previously, I was completely reassured. They had told me what had gone on, and how their application was processed, in that they worked on a first come, first served basis!

      24 hours later, I had been told that my application was successful. I had a new flat! A move in date was approved, and I gathered my deposit and months rent together, went in to the office and paid early as I was so excited to have a flat I loved rather than my current flat which I didn't!

      While I was waiting for my move in date, I heard from the agents whenever necessary, they let me know anything I needed to know at all stages of the process and really kept me informed. I was able to access the flat before I moved in so that I could take some measurements and remind myself of the general layout before purchasing a few bits of furniture.

      It had been left a bit untidy, with bits all over the carpet etc, so the agents called in a professional cleaning company before I moved in! So on the day I moved in, I had a super-duper, shiny clean, lovely smelling flat!

      -----Moving in day-----
      The agents had previously given me a choice of time to collect the keys. At 9.30, we arrived at the flat, collected our keys, and went through the inventory together so that we could note anything that needed to be mentioned. The agent was very helpful and I could have faulted the company throughout. They kept me informed throughout, right down to the contact card of the Landlords details. Not long after moving in, I had a phone call to check that everything was going well, and whether I had any problems.

      I would highly recommend this agency, whether you are buying, selling or letting. A company full of approachable staff who keep you informed throughout the process and can't help you enough! I would most definitely purchase with this company when my time comes to buy!!

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