Connells Estate Agent

We went on wth Connells after being lied to by our previous estate agents Newmans. Connells in this case were a slightly smaller outfit but still very much with the bleach blonde/wide boy personna. Now admitttedly they DID get us viewings, and they were of a reasonable calibre as well but there were a few things that REALLY let them down. Firstly they do not have a computer system and seemingly because of this they have absolutely no organisational system whatsoever. When you ring up asking how did a viewing go they generally have no idea who did the viewing, what time it was or who the viewers were as what was written in the diary can never be found or deciaphered! ...  Read the complete review

We switched to Connells from our previous estate agent and have to say that we were not impressed with them at all. The spiel was all so promising. We were assured that advertising on Rightmove accounted for around 75% of their successful sales - yet it took them 6 weeks, umpteen phone calls and four emails/letters of complaint before they actually put our property on the site. They claimed that we had not signed and returned a copy of their sales particulars, which we had done the day after we received it and which they located lying forgotten in a desk drawer while my husband was actually standing in our local branch having gone in to complain yet again. ...  Read the complete review