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How many weeks till I move?
Estate Agents in general
Member Name: kelly10
Product:
Estate Agents in general
Date: 16/08/10, updated on 15/09/11 (171 review reads)
Rating:
Advantages: I told the truth and customers where happy
Disadvantages: I told the truth and the manager was unhappy
I used to work for an Estate Agents for over five years. I enjoyed the job at first as it was something totally different to what I had done previously as an office clerk and the challenge was something that I relished. The problems set in when I got a new boss after less then a year. He was cold, unsympathetic and had a total lack of understanding of how to manage people and get the best from them. To me, he is the reason estate agent workers have a bad name.
The reason I'm writing this is to give people a bit more of an understanding about part of the process of moving, a part I used to get in trouble for, for being truefull. Many people think that when they have an offer accepted that it will quickly go through and the completion date will be a matter of weeks away, but it isn't just down to the estate agent and the vendor and buyer, but the mortgage companies and the solicitors. In reality a sale can take upto 12 weeks to complete, but most people think it is about 6 weeks. Yes, not all sales take 12 weeks but most agents don't give out this fact.
I know this from personal experience. I'd often answer the phone to an irate client demanding to know why their sale wasn't completed, when I would say it can take upto 12 weeks, I'd often get all manner of comments ranging from apologies for not knowing, to abuse for wasting their time, or nasty words calling me a liar. This is why I took it upon myself at the start of a sale to say about the 12 weeks as I knew it would save me so much hassle, but like I said my boss didn't like this.
Recently speaking to someone who is moving house I mentioned about the 12 weeks, and he told me he had been told 4 weeks and would have been ringing after 3 weeks to chase things up. I advised him the best thing to do, and for the agents so they're not hassled is chase it after 10 or 11 weeks.
I'm glad I'm not working there anymore as I really did hate going into work and would be counting down the seconds until I could leave. In all honesty, it is the worst job I've had as I was made to feel so useless and incapable.
Sorry that this had turned into a bit of a rant, but I just found that my mind was wondering a bit. If you notice the time that I wrote this, you'll see that it is a bad night (well morning!) for me in getting to sleep.
Summary: The truth about moving dates.
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