MADISONS ESTATE AGENTS LONDON ROAD ISLEWORTHSIMPLY RUDE, CORRUPT AND COWBOYS..DON'T BE FOOLED BY FACADE OF NICE FASCIA AND PICS GIVING THE ILLUSION THEY ARE PROFESSIONAL. I WOULDN'T TRUST MY CAT WITH THEM LET ALONE MY HOUSE.
Madisons Estate Agents, Isleworth. Initially good image, photos, virtual tour. THEN details left off advertising, lousy photos used, unsynchronised info across web site. Even though the seller is paying for their services, they seem to have preferred buyers who are introduced by their first name only and relay massages from them. They postpone revealing an offered amount but let you know that one has come thru. They encourage you to take an offer even though the propect has not been vetted and the offer is well below the asking price. They carry on advertising your property if though you've given them written termination confirmation. In short, it's all about them and the buyer while the poor seller foots the bill.
My advice would be to have several estate agents do valuations on your property as it gives you a good idea what the good and bad pounts of your property are. Also try to get a good idea of just how hard they are going to work to earn their money. We used Connells in Croydon to sell our flat. We felt that they offered a realistic valuation and they seemed like trustworthy people. It transpired that they did very little to actively sell our flat. The put our details in the window and apparently gave out many copies of our specs. We had only one viewer (who thankfully offered us asking price) but he let slip that he had to pester them to get them to arrange an appointment to see the flat!! Things have not got much better since and they appear to be incredibly slow - beware! It is very hard to cut through all the estate agent speak but do try and get a good feel for exactly how hard they are going to work for you. If you feel their fee is too high try and negotiate! Good luck!
As some of you might know from my previous ops we have just purchased our first house.We had probs with your move(got an op on them).We saw a house that was big my partner was impressed,I wasn't to keen on first looks but looks aren't everything. We arranged a viewing which was a bit awkward as the vendor was on holiday and the house had tenants in it,a very scary prospect for a first time buyer,very nearly put us of. So they phoned the tenants and asked if they would should us round they said no,but if we were accompined by an agent they would let us look round. We got there as the agent did-actually on time! The estate agent made a point of introducing us to the tenants and spoke to them for a few minutes before showing us round,this was a very tense situation as we could possibly be buying the tenants home,so we looked round we were impressed not just with the house.but also the way the estate agent let us look without all the smary this has got a lot of potential,bit of paint and etc.. When we'd finished looking she made a point of going and saying thankyou to the tenants. As the house had tenants in we were very confused as to how this would affect us,so they sat down with us and explained everything to us in great detail but not so much,that we got confused. Our first offer was rejected and they gave us some good advice and we put in another offer which was accepted. We wondered where we stood with tenants etc so we went in,they explained that the tenants would get 8 weeks notice,they should be out on 19th Oct-they kept us updated every step of the way. It was them that phoned us last week to make sure we'd rung the solicitors to see if the contract had been recieved,with us being first time buyers they asked us if we wanted to use there mortgage advisor which we have done-also brilliant this is one firm that actually seems to work together. I don't think I can fault them as i
f they've said there going to ring they have if we've had queries they've responsed almost immediatley.Bell Watson in Scunthorpe are the tops don't know about anywhere else but here they are great. We've just got a sold sign up so fingers crossed everything else will be plain sailing.
When I first decided to sell my home for the last 5 years I never thought it would involve the stress that it has over the past few weeks. It is common knowledge that amongst bereavement and divorce it is one of the top most stressful activities in life. Having moved in excess of 20 times throughout my life, I though it would be an easy process – I couldn’t have been more wrong. The first step in selling your home is to invite potential sales agents into your home to give a valuation. This was a very easy step, although pretty nerve wracking in that you are wondering if your property will sell for a good price (more than you paid for it), and how quickly will it sell and so on. I invited 5 agents to value my home and had some very different valuations; it is worth taking a look at other properties around you for sale, to gauge how much they are being sold for. There were a couple of reasons I chose Burchell Edwards as my estate agent, I had actually bought my house from them 5 years previously (they were then known as Cornerstone) and had found them to be effective, polite and efficient. They also sell many properties around this area, very quickly. I checked out their website, which appeared very up to date and well laid out. Although their valuation was the lowest one, I managed to persuade them into putting the house up for the price I wanted, although was told in no uncertain terms I wouldn’t sell it! The valuation agent was very pleasant and gave some great advice on making the best of the house for potential viewers. Once I had decided on the agent, they came that afternoon and measured all the rooms and made note of all the features of the house, to include in the details to be sent to potential buyers. They then went away with these and had them typed up, they also contacted people on their database looking for 3 bed houses in this area. At this point I was given a contract to sign and an invoice to be paid on c
ompletion of the sale. The contract appeared pretty straightforward, if the house was not sold, or I decided to take the house off the market I would incur no charge – however if I sold the house to anyone (either introduced by the agent or otherwise) within 28 days of taking the house off the market I would have to pay their bill in full. The charge for their services was £1051 inc. VAT. This all happened on the Wednesday, pretty stress free so far. The following day I received a phone call to make appointments for viewing. I didn’t feel ready for this, but made the appointments anyway, the estate agent did offer to show the viewers around, but I declined feeling I could show the advantages of my house off better than they could. The viewings were pretty nerve racking; you do try and gauge the potential response from the viewers, with little or no success in most cases. Our first viewer was downright rude and unpleasant, criticizing the décor and other aspects of the house. He told me in no uncertain terms, the house was definitely NOT what they were looking for; wanting something bigger and better, then they left. Within 20 minutes the couple had made an offer! Although it was a pretty poor offer almost £10,000 below the asking price. Naturally the agent advised us to decline – which I did. Over the next few days the board went up outside the house, and we had 7 viewings booked to show the house. It appeared that Burchell Edwards were really pushing our house, the house appeared in the local paper, as well as on their website, a very efficient business indeed. The first chap came back with another offer – this was definitely his last offer, there would be no more that would be it. I turned his offer down, I know you shouldn’t let personal feelings get in the way, but I didn’t like him at all and didn’t want to sell to him! A few days later the same man made another offer, this time more realistic, but
still not what I wanted to sell for. The estate agent did put some pressure on me to accept, but I still declined, after all the house had only been on the market less than a week. Yet again the same man came back with an offer £500 below the asking price. Very pleased with myself for holding out I accepted, well there has to be some give and take. The surveys and searches were commenced, the sold signs went up and everything appeared to be going smoothly. I started to wonder what all the fuss about moving home was about – it had been pretty easy so far; I certainly didn’t feel that the agents had worked for their fee! Disaster struck 2 weeks before we had planned to move, my buyers buyer had pulled out of the sale, and the chain collapsed. The estate agents were excellent they immediately spun into action, arranging 8 viewings in 2 days. From these 8 viewings I had 2 offers which were acceptable; the trouble was which one to accept. The estate agents were again very helpful in this decision, checking out both of the potential buyers and their chains status. I accepted an offer and sat back and waited for the surveys and searches to commence once again. The house I wanted to buy was actually under repossession and the deadline for that was drawing very near, the agents were very aware of the speed with which things needed to be completed and were constantly on the telephone to various agencies. Again disaster struck, the people buying my house couldn’t get their mortgage. The building society had refused to proceed. This threw me into complete turmoil, why wouldn’t they proceed? What was wrong with the house? What was going to happen to the house I wanted? I began to feel I should take my house off the market and stay put. Again all the staff at Burchell Edwards were fantastic, they reassured me that it was nothing to do with the house, but with the buyer financial status. Within 2 days I again had another offer on the tab
le. However during this time, it appeared that the previous buyers were able to proceed with the sale, and everything was back on track again. Throughout the whole process, I have found Burchell Edwards to be most efficient, polite and supportive at a difficult time. I have never had to chase them up about viewers, publicity or offers; they have always been at the end of the telephone – sometimes several times a day. I can whole heartedly say that they have earned every penny of their fee, even though it is rather on the high side, compared to other estate agents around this area.
I decided to sell my flat a couple of years ago. I approached several estate agents, all giving varying valuations. Many of them pricing the flat not much more than I paid for it. Some valued it a t less than I paid for it. I had done a lot of work to the property so was quite dissapointed with the estate agent valuations. I tried another couple of agents. one of which was Connells. The agents came round, measured the place and said he could sell the flat for £50,000 this was £13000 more than some of the valuations. The flats decor would not suite everyone taste but Connells convinced me that they could sell it. So I signed with them. The NEXT DAY, even before they produced details, Connells phoned me up and asked to bring someone round. He knew the buyer would love the "ambience" of the whole flat. IT SOLD..........ONE DAY on the market for £50,000 I never got to thank the guy who sold the flat for us as he wasn't in the day we exchanged. SO HERES A BIG THANKS TO Richard at Connells in Southampton
I have moved several times and have become bored of the cliches that the estate agents use ( I should know I was one a long time ago)Don't let them bully you into selling your home with them, it's yours and you can sell it with anyone that you choose. If you can try to negotiate a fee it isn't written in stone! If you aren't happy with the service then complain and try someone else, if you believe in fate then you'll know that if it's meant to be it will be regardless of who sells it. I recently saw a house that needed a lot of work and would take a lot of cash to restore. I naturally offered a lot lower than the asking price. After many raised offers I was led to believe that 'of course someone had bid higher'. The classic cliche! Never mind, it's just a house and I'll try to find another one. Why is it that when you specifically state an area or a price range you are sent endless properties that you couldn't afford. Is it in the hope we might just scrape the money together? The most helpful I have encountered over the years is Parkers or Sansome and George. The best policy is always to shop around and if they slip in the cliches then mention it, they'll never improve their service if the public don't tell them.
The stress of looking in every street in the area that you think you want to move to is relieved somewhat by the agents who put their properties on the web. After being at work all day, three kids to feed, bath and get to bed it was quite relaxing to be able to browse online at appropriate (and sometimes totally over the price limit inappropriate) properties. That feeling of intimidation that estate agents can give you as you wander in their plush retail units does not happen. You can sit,(wearing something comfortable), drinking a cup of coffee or a beer and view to your heart's content. Viewing property in this way also gives you a clearer idea of the type of new home you want and what may be in your price range. Contact or not -it's up to you. Estate agents who don't use the web in this way are missing out on serious clients. Recommend Haart.co.uk