First up, this review relates to the Milliners Green development in Staffordshire. We bought our first Charles Church home on this development 4 years ago and we have been delighted with it. As with all new houses (they are built by humans, not machines) there were a few snags of which the worst was a faulty downstairs WC and leaky guttering but these were rectified by Charles Church without question and relatively promptly too. The lesser snags were also rectified in the same manner. We have had no further issues with this house at all (a 3-bed mid-terrace). We have now bought another brand new Charles Church home on the same development, this ...  Read the complete review

Where do i start ?? firstly customer service is shocking well lack of it ! We purchased our home 4 years ago and on the first day we had NINE pages of snagging ! we contacted site agent and sales woman every day regarding outstanding work which still has NOT been resolved !!!!!!! They say only faults within the first 2 years are considered well to cut a long story short we had to contact NHBC as persimmon had yet again ignored all claims by phone,email and letter NHBC and site manager came to look at very noisy stairs which were also showing signs of movement What was their excuse ? we had carpetted the stairs ! Unbelievable,pathetic and lame ! The carpet fitter had ..  Read the complete review

I've been in my 4 bed persimmon home for about 3 months now, and have to say, all in all i'm very happy with our purchase. We went for the part ex deal and got slightly more than what they marketed it for after completion, and shaved a few grand off the asking price as the property was a stock plot. For those who want a bit of a bargain, always look at the stock plots, these hold up further development on the site so they want rid, enquire and play hard ball in regards to what you want. We did it and couldn't be happier with the house. The legal process went swiftly and smoothly, no nasty surprises. Yes, we've had a few snags, but it's a new house, nothing is ...  Read the complete review

We are in mid process of buying a Persimmon home. We put down a £250.00 deposit, we spent many visits at our choice of mortgage advisor, and had the go ahead from him. Persimmon say that they do part exchange on thier glossy entising brosures and oh dont they make it sound easy. They put our house on the market with 3 estate agents, we had an offer much too low to make the move viable, and against Persimmons wishes refused it! 2 weeks later, we sold it for £10'000 more than what Pers.. tried to make us accept. Unfortunately the buyers chain broke 10 days before completion and hey were back on the market again. Our detached 3 bed is not ready until October, 2011, ..  Read the complete review

My wife and I moved into our 4 bed detached in September 2010 and we are chuffed to bits with it. Only some minor teathing troubles that were quickly sorted. Grass was in excellent condition when we moved in. Reading back on some of the other comments it looks like a lot depends on where you buy. ours was in Bishop Auckland.