“ Estate Agents ¿ Auctioneers & Valuers ¿ Property Management & Lettings ¿ Financial Services. „
We rented a flat for a short term (6 months) and at the end of the Tenancy the keys were returned and then the battle began to get our deposit back. Every excuse came out that they wanted confirmation that utilities had been paid which they were supplied with, then things were sent to wrong emails and addresses, even though that had this all in writing. On making a strong complaint and finally demanding the deposit back I'm dealt with by a 'huffing' and 'puffing' rude girl. Also Renters be WARNED this company holds your deposit under a rent deposit scheme. This is neither transparent or independant.
This agency are an absolute disgrace, the staff are extremely rude & unprofessional and the managers are just as bad! They charge rediculous 'admin' fees every 6 months to the both the landlord & tennant for nothing!They are also completely useless & incompetent when it comes to fixing or repairing that has gone wrong!I personally will never be using them again & would urge anyone else to stay clear of them!!!!
I rented a property with Philip James Partnership. I looked around nearly every agent in the city centre and I have to say the service I got while looking for a property and the service from the property management department after I moved in was great. I will be recommending this agent in the furture.
I am a Landlord with 27 Properties and Philip James have managed them for Five years and I am delighted with their service in Managing my properties and letting the properties when they come empty. They have never missed paying me each month and I'm delighted with the monthly statements both emailed and posted.
I live in Dublin and I have no worries living in a different country while Philip James Partnership Ltd are taking care of my properties. They ring me with any repair work before they spend my money.
When I bought my last property they helped me pick the best one out of five . The rents they told me I would achieve I have been achieved . The rung me last month re another property with rent increases with the existing tenant who resigned for another year.
I am very happy to recommend landlords to work with Philip James.
Absolutely terrible from the get go! Had loads of issues with the house we rented! Took ages for them to come and sort it out. The people they use to do the work are shoddy, 1 turned up to fix our laminate flooring with nothing but a Stanley blade and a screwdriver!! Nobody is ever able to speak to you when you ring with queries, they then say they'll call you back only for it never to happen. The final straw is getting a letter saying it was time to renew our tenancy which would cost is a further £204 whether we stay for another 6 or 12 months. Just to rub it in they would give us a 50% discount if we renewed at least 6 weeks prior to the end of the tenancy. How they justify these types of charges for sending out contracts! Apparently they charge the landlord too. We also asked about leaving the house early, again the fees were incredible!! To terminate the tenancy early you have to pay £456 for them to readvertise the property and you have to carry on paying the rent on the property until someone else moves in or the tenancy is finished!!
I have had numerous problems with Philip James too. Very rude staff, nobody gets back to you. My partner & I have been renting from them for over 2 years, every time we come to resigning we are charged £50 +VAT each (not sure what this is for, as my landlord also pays for resigning etc). They leave the doors open when they leave, forgetting to lock them- and don't apologise. We are hopefully moving out soon & will not be thanking them for their awful service. Very unprofessional stuck up staff!
Don't rent a managed property from Philip James.
They'll come up with any excuse, no matter how flimsy, to avoid fixing anything that goes wrong.
They have sneaky little 're-signing fees' every 6/12 months but refuse to sign rolling contracts. (We recently found out that they also charge our landlord a re-signing fee as well - he wasn't too happy about it either)
Last year they sent someone round to inspect the house with no warning (their idea of 24 hours' notice is to post a letter the day before they go. With a second class stamp on it.)
And to cap it all, they're out-and-out rude when you talk to them.