Redrow Homes Reviews
Newest Review: ... unpstairs were creaky...they did come to fix them, however as we had laminate in the master bedroom these couldn't be fixed. After 2 years in the house we had a bad storm, several of our roof tiles were blown off, on the neighbours car. We phoned Redrow only to be told this was "an act of God" therefore not their problem..! Might I add prior to being given the damning verdict, we were asked to write letters to customer service, only to be told these hadn't been recieved. We eventually had to claim on our insurance. We have had leaks from all three toilets causing severe damage, again we've had to claim on our insurance, so our... more
Customer Redrow Homes Reviews (14)
by Dave,Helen from hull - written on 22/02/13
Hi guys. I'm looking to buy a brand new redrow Oxford house. Been finding mixed reviews for this company. Cannot find any updated reviews ( 2012 + ) anyone know or have bought an Oxford or anyother redrow house lately. I now you have to go around the house and snag it before handing over the hard cash. The things I'm also trying to find out it how much are the monthly bills ie gas electric water. So I'm looking for an Oxford owner to tell me really but if you own a four bedroom of the range then I would love to hear. Also since I'm parts exchanging I know the house price will not change much. But what extras did people get thrown in ie fitted wardrobes,dishwashers.
by Robert - written on 21/08/12
We ave lived in our new hoe now for 6 weeks. We are more than happy with redrow fom start to finish. The on site manager has been superb. The phone in customer service has never failed. All problems have even sorted with a week or even a few days.
by Mrs Mac - written on 21/02/11
We have been living in our Redrow home for nearly 9 years. We were 1st time buyers so we're a little wet behind the ears when it came to snagging...however we did notice a hairline crack in the basin in the downstairs cloaks..only to be told we could of done that ourselves...therefore Redrow weren't liable. The floorboards unpstairs were creaky...they did come to fix them, however as we had laminate in the master bedroom these couldn't be fixed. After 2 years in the house we had a bad storm, several of our roof tiles were blown off, on the neighbours car. We phoned Redrow only to be told this was "an act of God" therefore not their problem..! Might I ... Read the complete review
by househusbandpaul - written on 15/02/11
Has anybody else experienced problems with the rendering on their Redrow homes? mine has gone completely green and when i complained to Redrow they just jet washed it and told me it was fixed.Some six months later, the problem has resurfaced and is actually worst than before. can anybody offer any solutions or support in relation to this issue as i'm getting nowhere with Redrow.I'm also having problems with my lawn as its flooding all the time and again Redrow are not being helpful offering any soluations. i would definately not buy a house from them in the future as i think the customr service is a complete joke.
by Steve - written on 14/02/11
We bought a flat off plan in Hitchin, when we went to see it at the agreed viewing we were shown the WRONG flat. The numbers were mixed up we were told, you will have to re book as we are to busy to show you now. Allocated parking was NOT given a flat number, there was a construction site in front for 3 months which should have lasted only a few weeks. We were NOT able to park due to machinery using the allocated spaces. Spoke with the EASTERN branch and the MD there was just RUDE and OBNOXIOUS. Ground rent was chrged from day 1 even though it was not finished, eg no carpets in property etc. This is not what we expected from the company, I will NEVER use them again and . Read the complete review