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Reeds Rains complete rubbish ...........a nightmare
Author Name: lin
we are currently renting a property from Reeds Rains. On veiwing the property it looked quite nice, all newly decorated and clean etc.
We moved in in Dec and since then we have had nothing but problems:
No bathroom light .....3 months to fix
totally inadequate heating which caused mould growth on our bed, wardrobe, clothes, a lap top, curtains not to mentions a terrible smell in the bedroom and black furry walls. The wardrobe now has no back to it as we had to rip it off to get rid of the smell and I have to continually spray the walls with bleach, this can't be good for our health.
We complained and it took 6 months to replace the radiators, we asked for compensation for the damage we suffered and were told no.
None of the windows are secure, the catches are broken and the floors in the living and dining room are rotten, the floorboards are like a trampoline. The toilet cister would not flush properly for 3 months. There is an awful smell like bad drains coming from the kitchen. The bathroom is right next to the kitchen and the door to the bathroom does not fit at all so you can't close it, which is very embarrasing when you have guests.
The landlord of the property agreed we could move out but Reeds Rains said we had to stay until the end of the tenancy or until they found new tennants when I pointed out that no-one would rent the property with all the black mould I was asked by Reeds Rains to either keep wiping away the mould or re paint so prospective new tennants would not see the mould!!!! Needless to say I refused.
It seems now we are stuck with this house for another 6 months, I think there should be some law to protect tenants aginst being misled when they view a property,
If you buy goods from a store and find they are not fit for purpose you can have a refund, with a home you are stuck with it with no way of getting out.
I would advice any one not to deal with this company EVER I would like to give them a MINUS 100 star rating but there is no facility to do this.
Summary: DO NOT DEAL WITH THIS COMPANY THIS SITE HAS NO WAY TO GIVE A MINUS STAR RATING?
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