Reeds Rains Reviews

I am an Estate Agent in the North East so therefore I have dealt with a number of Reeds Rains branches all over the North. Obviously like with every company there will be some competition (we want to sell a house before they do etc) but with Reeds Rains it is far more than that. We are friendly with the staff of all the ...  Read the complete review

My experience with Reeds Rains was a nightmare from start to finish. I dealt with the Ossett branch - there are only three agents in the town so choice is limited - but the lesson I learned was simple. Just use any other company than Reeds Rains. The problems were constant, relentless really. But most of all they were needless. Error followed ...  Read the complete review

The service provided to me as a tennant with Reeds Rains (by Reeds Rains Management Team) was completely unsatisfactory. Fortunately we had few problems, however the problems we did have were dealt with anything but promptly and politely. When our Television broke it took over 6 weeks and as many phone calls for them to send somebody round to ...  Read the complete review

We tried selling our house through Reeds Rains in the North East. It was a complete disaster from start to finish, they overpriced it, failed to get any viewings, and messed up those they did get. After a few months of no viewings with no advice from Reeds Rains on what to do, we got fed up, binned them off, and defected to Beercock Wiles and ...  Read the complete review

Oh Dear. Really wanted to believe that the horror stories regarding Reeds Rains were isolated incidents - but having been on the receiving end of their entirely inept customer service I am now joining in on the rally to ensure other people know what they are letting themselves in for. We dealt with the Northwich office, near Chester, in regard ...  Read the complete review

Reeds Rains Chester. Made appointments to view properties. When we got there, Reeds rains hadn't arranged viewings, so owners were out! complete waste of time. Another property viewing, the agent came with us, and then disappeared while we were looking round. Just disappeared, no goodbye or anything, just went! Went to the office to complain, and ...  Read the complete review

Reeds Rains. I am a tenant with Reeds Rains and unfortunately the house I'm looking at buying is also being sold by Reeds rains so now I'm feeling a little apprehensive as so far this national company has been nothing but a farsce. The property I'm renting has had it's fault, and I'll be honest, the shower was fixed within 2 months and ...  Read the complete review

We've used Reeds Rains for both buying and selling in separate transactions, and at every step of each transaction have been astonished by the incompetence displayed by Reeds Rains staff. Of course we've only dealt with one branch and the others may be different, however our experience has been pretty consistent. Reeds ...  Read the complete review

They warn people off using drugs, but nobody gives you that warning when using an estate agent...well I say don't do it. I'd definitely think twice about using Reeds Rains, for what they cost you get very little in the way of service. We paid for a medium sale coverage, which included advertising that never, appeared. ...  Read the complete review

Do not use Reeds Rains to manage the letting of your UK property while you live or work overseas! - Advantages: None!!!!!!!! - Disadvantages: Very poor level of service, Unprofessional, Too many disadvantage to list!!!!!!!!!!!!!

Never have I dealt with such an inept company, the staff dealing with my wife have been rude and unfriendly, they have sent us terrible buyers, lied about people having mortgages, given us wrong information and messed us around for 4 months leaving us with no buyer. Upon speaking to the manager to address our concerns and finding him to ...  Read the complete review

Me and my husband recently bought our first house (scary!!) which was on the market with Reeds Rains. We went into it not really knowing that much about property buying and mortgages as we had never done it before. It was quite daunting to say the least! The staff at Reeds Rains (Pontefract branch) made it really easy for us as first ...  Read the complete review

I was interested in a property at the Reeds and Rains estate agents and went inside to find further details about it. I had a quick look around and I asked if I could have some details on the properties I was interested in. In response I was asked if I had a mortgage and would I like to see their mortgage advisor. I replied yes as I was open to ...  Read the complete review

I haven’t felt able to write this review until I received what has been for me something of a personal Holy Grail over the past few months – we moved into our new house. Now that I know that this splendid prize is in my grasp, I can finally draw a little revenge for the dreadful period I have been living through. Initially, I ...  Read the complete review