Removal Services in general

We used Harradines to carry out our move after having them reccomended by a friend. They wasn't the cheapest but provided a full moving schedule with there quotation showing exactly what we were getting for our money, how many men, arrival/finishing times, packaging, size of truck etc. We asked for Martin Harradine to come to our house to provide our quotation as he had handled our friends move. He was informative & shared his knowledge & explained all the different options available. He was very likeable and left us with all his Guild credentials which left us with piece of mind. We even recieved a quality questionaire to be sent freepost the the ...

Shamrock Removal Services (www.shamrockremovalservices.co.uk) were one of the best removal firms I have used, so I thought I'd do the right thing and give them a good review. I have moved so many times with different companies and have had complaint after complaint, but with these guys I was pleasantly surprised. They arrived on time (within 15 minutes), they had the van and men promised, and they were polite and professional all the way. I offered them tea/biscuits and they refused, preferring to get the van loaded first. They weren't lazy, and they were very careful loading my stuff. At the other end they unloaded as efficiently as loading, and got the job done more or ...

At first they start off sincere and polite and so you think you've got a good deal! As time moves closer to the date of the move, they start showing worrying signs of unprofessionalism and unreliability. For example, they turn up hours late for estimates, fail to delivery boxes on time, get customers names and addresses mixed up etc (really not a good recipe for a removal company!) On the day of the move, not only do they turn up late again, they also bring no sofa covers or carpet protectors as promised. Then half way through the move they have the nerve to demand almost double the quote saying that the move will take 2 van trips and not 1 as THEY ...