Bishops Move - Appalling (Removal Services in general)

Member Name: SteddyEddy

Product:	Removal Services in general
Date:	30/06/07 (582 review reads)
Rating:

Advantages: None

Disadvantages: Damage to goods and house without recompense despite insurance.

I was not sure who to use for my house removals and frankly should have asked around more. Unfortunately, I chose Bishops Move. Quite frankly they were a costly disaster. Firstly and possibly least importantly they ran late; they provided their packing service, for which they came the day before the move but did not finish packing. On arriving late the next day to finish, and with one chap less, they were still packing my goods after ownership of the house had passed to my buyer.

Worse than this though was the carelessness with which Bishops Move handled my goods. They badly damaged the paintwork in the house getting my goods out and I was forced to find paint and a brush to try and patch up, less my buyers become very unhappy indeed.

Their grand finale was the damage they actually managed to do to my goods themselves. A brief but not complete list included bad damage to my fridge freezer, double wardrobe, iron bed and desk. To compound matters when I then tried to claim on their insurance (for which I had paid extra) for the damage, and provided photographic evidence they placed transparent obstacles in my path to stop me claining, effectively making the insurance worthless, such obstabcles included we require the 'original receipt of purchase', as if anyone has such from items a few years old and again as if ownership of the goods were not proof of ownership in itself. After three stages of this, I did not succeed in claining for the damage done.

My advise - steer very well clear of Bishops Move.

Summary: I strongly advise you not to use Bishops Mve.